Lucid Support Services Ltd Reviews 13

TrustScore 4.5 out of 5

4.3

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Company details

  1. Business and IT Consulting Agency

Written by the company

Lucid is an award winning, established, reliable and trusted specialist supplier of Qualified and Certified IT Professionals for interim, project, temporary, back-fill and executive level roles.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
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Rated 5 out of 5 stars

Brilliant agency!

The company contacted me with a position and forwarded my details and got back to me quickly and professionally and I had a video interview and was informed that I got the job all i the same day. Thanks so much guys keep up the good work.

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond

I was stuck applying to just about everything I could find when I got a call from meach, he wanted to put me forward for a job that ultimately fell through. Where most recruiters would stop and let it go cold he instead put me up for another, which also fell through, then another and finally another which i was successful in and I now maintain to this day. He would check in often even after handing me over to the hiring manager to see how I was doing in my new role. The experience I have had finding a job with lucid has been incredible and sets a high bar that most companies fall short of. I cannot speak highly enough of meach and my hiring manager Carl, if I was to find myself looking for work again. Lucid would be my first call.

25 July 2025
Unprompted review
Rated 4 out of 5 stars

Great Service

Lucid provided me with a fast an efficient contract opportunity when I decided on a career change from permanent to contract. They were very professional and supportive during my onboarding and have always been a positive experience when I have had to deal with them. The person assigned to me was great and worked hard to get me the best possible deal for my skills and experience.

9 September 2025
Unprompted review
Rated 5 out of 5 stars

Always positive

I’ve always had really positive experiences working with Lucid. The quality of candidates we receive is fantastic as Lucid always make time to truly understand my requirements. The whole recruitment process is efficient and hassle-free and the team are always on top of things. Ryan would move heaven and earth to support me and we have an incredible working relationship.

20 September 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased

Great experience. Very happy. Paul Hughes introduced me to a position that was ideal for me. Communication was great. Paperwork was simple. Paid on time. Would certainly recommend Lucid.

1 June 2024
Unprompted review
Lucid Support Services Ltd logo

Reply from Lucid Support Services Ltd

We're pleased you had a great experience with us Steven. Thank you for recommendation!

Rated 5 out of 5 stars

Great service from a great team

Great service from a great team. Tom Cowan managed to find me work almost immediately and I was taken care of from then on. Even though it was the weekend the managing director was available for a chat on something that would normally have to wait. Highly recommended agency.

24 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend Lucid

Highly recommend Lucid. Prompt and effective payment and timesheet systems. Very responsive staff to any queries and pro-active candidate support by the Acct Managers

28 May 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, professional, reliable service. Very helpful and prompt communication. I would highly recommend this agency.

23 February 2021
Unprompted review
Rated 5 out of 5 stars

I currently work with and for Lucid as…

I currently work with and for Lucid as a Consultant. During my time with them I have been very impressed by the professionalism of the Team, I can not fault the support I have received from them as an organisation. I have nothing but praise for the way that they matched me with my current assignment and continue to stay in touch to make sure that I am happy in this role. I would have no hesitation in recommending them to colleagues or promoting their services to clients. A very caring and inclusive environment, a great place to work.

17 February 2021
Unprompted review
Rated 5 out of 5 stars

I can only recommend Lucid Support Services

I have had a great experience with Lucid Support Services with the whole team being nice and professional.
I have been working with them for years they've been always helpful.
I couldn't ask for a better agent!
definitely be trusted.

12 February 2021
Unprompted review
Lucid Support Services Ltd logo

Reply from Lucid Support Services Ltd

Thank you for your kind words Adam. Its been a pleasure working with you and finding you the right contract opportunities.

Rated 5 out of 5 stars

Solid Team

Sharp, solid, precise, dependable. These are the terms that come to mind when I think about my dealings with the team at Lucid. I have been sent on a myriad of contracts in various roles across the industry and the one constant is the professionalism of the guys and girls on the team.

11 February 2021
Unprompted review
Lucid Support Services Ltd logo

Reply from Lucid Support Services Ltd

Thank you for reviewing Lucid Support Colin. We are very glad that the team were able to provide you with the right contract opportunity. We look forward to working with you again if you ever need our services in the future.

Rated 5 out of 5 stars

Is this company legit? or a scam. My experience...

I had a phone call from a strange looking number (Milton Keynes area code), as I was from London and I was used to seeing 0207 numbers. It was for an all rounded IT contract role. At first I was skeptical, as I had never heard of them and that they hastily tried to get me a job. At first, I thought, is this a scam? Normally scammers call up and make everything seem rushed and so easy.

So I start googling them and start seeing their company name associated to some pretty well known companies in the UK. So I went ahead, ironed out my CV, and proceeded to talk of my interest in the role. Just one day passed and I received a call from the the project managers of the client asking me to check my e-mail with the job spec, dates and deliverables. I proceeded to turn up to work, fully contracted, wondering how I almost passed up on this opportunity!

Covid-19 then came and blew my dreams away and I, like many others, were left scrambling for vacancies.

After a month or so passed, who was the first employment agency that called me up asking me how I was? Asking if i had kept safe and how my family was? A gentleman by the name of Carl, from.. you guessed it, Lucid Support Services!

He informed me of new and exciting contracts and full time employment opportunities. I was quickly feeling elevated and back to being where I wanted to be, in the driving seat!

Don't take my word for it, seriously, just look them up on LinkedIn, give them a call, write them an e-mail. Super impressed by their professional yet down to earth manner of communication and excellent customer service. I seriously see this company growing, as there aren't many all rounded firms like them.

I wish you all the best in finding your dream job, and advancing your careers.

Thanks Lucid, for helping me get back on my feet :)

20 September 2020
Unprompted review
Lucid Support Services Ltd logo

Reply from Lucid Support Services Ltd

Thank you Ahmad for your lovely review. We are extremely glad that Carl at Lucid Support was able to help you get back on your feet and find you your ideal role. Please don't hesitate to contact us in the future for anymore contract opportunities.

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