Luca Designs | LucaJackets.com Reviews 787

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 88 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and craftsmanship of the products, particularly the jackets, noting their excellent fit, comfort, and attention to detail. Many appreciate the wide variety of unique designs available, often inspired by popular culture, and commend the staff for their helpfulness and friendly demeanor, especially during the selection process. The customer service is frequently highlighted as responsive and supportive, assisting with sizing and order inquiries. However, some customers experienced issues with their orders, such as receiving the wrong size or not getting email confirmations for their purchases or shipping notifications. A few also mentioned concerns about the strong smell of the leather and the appearance of the leather's patina not matching the product images. There was also an instance where a jacket arrived with a noticeable stain.

What people talk about most

Product

People report positive experiences with product. Customers are highly satisfied with the quality and... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of the real leather... See more

Staff

Consumers consistently report positive experiences with the staff. Many reviewers praise the team for being... See more

Customer service

Customers had positive experiences with customer service. Reviewers consistently praise the excellent and... See more

Order

Clients share ambiguous opinions on order. While some customers were happy with their orders, even stating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely amazing experience at Fan Expo Dallas 2025! I couldn’t be happier with the service. HUGE shoutout to Makala and Lee! They took great care of me. The jackets at Luca are top notch! High qual... See more

Rated 5 out of 5 stars

We just got 2 jackets at FanX in Salt Lake City, and we had a great experience. We found a Scarlet Witch jacket we have been looking for from various sellers online for years. The owner/designer was a... See more

Rated 5 out of 5 stars

The jacket I purchased simply rocked! I was amazed at the craftsmanship. Even more so, the size I originally purchased was the wrong one. Luca Designs worked with me for minimal fee to get the proper... See more

Rated 5 out of 5 stars

I was so excited to see such a cool, unique booth at Halcon this weekend. I had so much looking at and naming the different Fandoms and characters the jackets belonged to, and the staff were aweso... See more


Company details

  1. Clothing Store

Written by the company

At Luca Designs® we create a wearable second skin to empower the wearer with a sense of belonging, originality, and confidence. Our jackets inspire inclusivity with a unique edgy interpretation of pop culture heroes, villains, nostalgia, and high-end fashion. Luca Designs is a unique designer set out to create a mix between fashion and characters, while keeping the social acceptable factor of all designs. Gaming and fashion enthusiast can wear their favourite characters everywhere. Luca Designs creates what fans truly desire and also offers custom made and custom tailored jackets at a very reasonable price. Luca Designs created an overwatch collection of jackets that are labeled some of the best quality gaming themed jackets ever produced.


Contact info

4.8

Excellent

TrustScore 5 out of 5

787 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Received in less than one month

Purchased my jacket on 03/19, just received my jacket on 04/14. Opted for the vegan leather. Quality is great given the price but there was a bit of glue residue around the logo on the right chest part. QC probably could have been done but considering this is my only issue with the jacket, I can't justify deducting any stars for the review. Fits the body very well, materials don't feel cheap at all (in fact the jacket feels has heavy as a real leather jacket should). Happy with my purchase

14 April 2025
Unprompted review
Rated 5 out of 5 stars

Jughead jones serpent jacket awesome

I have just received the fp jones/ jughead jones Riverdale southside serpents jacket and it is absolutely everything I could possibly want in a leather jacket the leather is soft to the touch it had a broken in feel the people at Luca designs are fantastic.Anytime I emailed for a status update a lovely woman named haley was very sweet and responsive it took the two months to craft my jacket but you gotta remember they make these from the ground up and the wait is worth the result I will proudly do business with them in the future thank you everyone at Luca designs.

8 April 2025
Unprompted review
Rated 5 out of 5 stars

"Leon Kennedy" Leather jacket

I have ordered "Leon Kennedy" leather jacked and been surprised by quality and perfect fit for me! You can wear it as in daily life as for cosplay and be always at the top of style! It is totally worth it's price and waiting, I would'nt be able to buy such a good quality jacket else where so it is 10/10 for me

1 January 2025
Unprompted review
Rated 1 out of 5 stars

The jacket was incredibly poor quality

The jacket was incredibly poor quality, and they DO NOT accept returns except to replace with a different jacket (or store credit) which obviously does not fix a glaring quality issue. I tried to raise an issue with PayPal - to get the store to accept a proper return (I DO NOT want this jacket), who would not help me get a return, and now I am out $300. Please note, this is not a custom product. The only selections available are real vs PU leather, and a standard letter size. Not everyone who has a poor experience with you is just a "hater" Luca, perhaps actually help your customers and you wouldn't have reviews like this.

17 February 2025
Unprompted review
Rated 5 out of 5 stars

Exceeded all expectations

I'd been watching Luca Designs on Instagram for a while, did some research, and found a jacket I wanted to try. I had some questions about sizing and inventory before purchasing and Hayley was very quick to get back to me, answering all my questions in full. Once I placed my order I received a detailed welcome/leather care note and shipping was very quick.
The jacket I purchased was the green armored archer jacket in real leather. It arrived carefully packed and undamaged and on unpacking it I was thrilled with the quality, feel, and look. I ordered an XL based on the size chart and feedback from Hayley and it fits me perfectly. It is incredibly comfortable and the quality and attention to detail is next level. The zipper is great (YKK) and all the fine, intricate details are so well executed (armor plates, mesh work, pockets, hood, all great). It's simply one of the coolest leather jackets (let alone pieces of clothing in general) I've ever come across. It's built to last. Luca's got my full faith and I will definitely be picking up more jackets!

29 January 2025
Unprompted review
Rated 5 out of 5 stars

100/10 experience!

Ordered the red Vi jacket from arcane & the quality is truly amazing! I had originally ordered a smaller size & it was unfortunately a little snug for me so they were super helpful with getting an exchange started & I just received the new size & I am so glad I sized up! It’s absolutely perfect, the leather is fantastic & I cannot wait to wear it any chance I get & show off my love for Vi! I ordered a leather jacket in a size large as this style fits a little snug so I would recommend a size up!

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Thank you!

Amazing quality designs in leather. Luca provided amazing service and knowledge. Thank so much!

23 February 2025
Unprompted review
Rated 5 out of 5 stars

A Jacket Fit For A Wolverine

I stumbled across their kiosk at a convention and received helpful and pleasant customer service which was very much appreciated. Everyone in my household now has a Super Hero themed jacket and couldn't be happier with our purchase!

22 February 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Jacket!

I bought the Kaneda red-pill jacket from the movie Akira from Luca jackets (vegan, size LARGE), and am very happy! I'm tall and thin -- 6'3 and 185 lbs -- and the Large fits perfectly for me. It's form fitting, waist-cut and the sleeves are long enough.

There was some initial delays in a back-and-forth exchange over whatsapp about a potential upgrade, but at the end of the day, they got everything sorted out and my jacket was built and delivered on time for the event I needed it for.

I get compliments on the jacket every time I wear it, whether they recognize the Akira reference or not. Would buy again!

28 January 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, Perfect Fit

Great experience. Their product exceeded my expectations. Fit was spot on from their chart. Order shipped from Canada. No issues at all.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service+quality!

Ordered the wrong size and was so scared I wouldn’t have my husband’s gift in time, but the customer service was amazing! I was able to add the express option to my remake and they made sure to make it in time for my husband and I’s trip. The quality is also amazing especially for the price. I would definitely purchase again not only for the quality but also for the great customer service.

17 December 2024
Unprompted review
Rated 5 out of 5 stars

Awesome jacket and great costumer service

Great customer service! Living in The Netherlands I thought the delivery would take longer. But in just 10 days I received my jacket. I've been a big fan of DBZ and I bought the Trunks full length cut jacket. The material is of very high quality and it fits very nice. Even though I don't use it for Cosplay, I wear the Trunks jacket for fashion, I will definitely buy another jacket from Luca Designs!

Definitely going to buy another jacket from Luca Designs!

15 November 2024
Unprompted review
Rated 5 out of 5 stars

Mass Effect Jacket

After hearing about the retirement of the Mass Effect N7 jacket, I knew I had to get one while they were still available. I placed my order on November 1, 2024 and it just arrived today, November 12, 2024. This came as such a happy and amazing surprise because the last time I checked the status, it was still in the building phase!!! So the speedy delivery was INSANE!

This jacket is the THIRD in my collection, and it does not disappoint!! (And I'm hoping to add to the arsenal lol)
It looks exactly as advertised, super sleek and very well crafted. It feels AMAZING out of the bag, and will definitely feel even better when broken in!

I followed the size chart closely, and seeing that it's advertised as a more relaxed fit, I grabbed a Small (I'm 5'5, a bit stockier build @ 160lbs). It fits PERFECTLY (a lil snug but it shapes my torso and shoulders well!).

I definitely would size up from your typical size if you want a roomier fit (i.e. if you want to wear something thicker than a T-shirt under), but if you like a more fitted jacket, following your normal sizing works (this is coming from someone with two Small jackets and a Medium one!).

Luca really outdoes himself with every jacket, and I appreciate his work and brand so so much!
Thanks again!!!

12 November 2024
Unprompted review
Luca Designs | LucaJackets.com logo

Reply from Luca Designs | LucaJackets.com

Thank you for the kind review and such legitimate taste with writing!

LD

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