Luca Faloni Reviews 1,100

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, highlighting the fine materials, craftsmanship, and timeless Italian style. Many appreciate the efficient and fast delivery service, often noting the impressive speed even for international shipments. The staff are frequently commended for their friendliness, helpfulness, and professional, attentive service. However, some people were dissatisfied with the product quality, specifically mentioning issues like varying durability, shrinking garments after washing, and unraveling seams. A few other people also felt that the delivery process was clumsy, with some experiencing difficulties locating their packages or receiving items with defects.

What people talk about most

Product

People report positive experiences with product, praising the high quality materials, craftsmanship, and... See more

Quality

Clients share positive opinions on quality, frequently praising the exceptional craftsmanship, high-quality... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the fast delivery times,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the attentive and... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and attentiveness. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Luca Faloni is a top notch company with excellent, high quality Italian made clothing and accessories. When a light weight cashmere sweater didn’t fit as I had hoped, I received easy guidance with UPS... See more

Rated 5 out of 5 stars

The quality and value of the pieces are exceptional. Everything feels thoughtfully designed and expertly crafted. The pieces work seamlessly together. Their style is timeless. I also love the look bo... See more

Rated 5 out of 5 stars

The stores are spacious and beautifully laid out. The staff are very friendly but not overbearing. I can shop in peace and they provide advice when needed. They inspire trust and I know I'm getting gr... See more

Rated 5 out of 5 stars

Incredible quality, from the fabric, design and production. The shirts are easily adapted at a taylor which I always do get that perfect fit around the waist and arms. The colors are vibrant and beaut... See more


Company details

  1. Fashion Designer
  2. Men's Clothing Store

Written by the company

Discover Luca Faloni menswear collection, crafted in Italy with the finest materials and a modern fit. Linen Shirts, Linen Trousers, Cotton Piqué. Free Worldwide Shipping & Returns.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
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1-star

Replied to 69% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Luca Faloni

Love Luca Faloni! Great quality products, traditional Italian style at its best. Staff very helpful without being overly fussy & intrusive. As a 58 yr old man, It’s my ‘go to’ for quality clothes.

26 July 2025
Unprompted review
Rated 4 out of 5 stars

What I miss

I am missing a collection of classic overshirts, any idea to get this done?

5 July 2025
Unprompted review
Rated 5 out of 5 stars

Luca Faloni

Hi, I just wanted to say that the fashion design and the quality of this Italian label it’s high standards, make me proud to be Italian, thanks

19 July 2025
Unprompted review
Rated 5 out of 5 stars

All good!

Items and materials are very nice as expected. Best part is delivery; very nice packaging, fast and smooth delivery. Everything was great!

29 July 2025
Unprompted review
Rated 5 out of 5 stars

First experience with LF

This was my first experience with LF. I wanted a new linen shirts for my vacation. First I ordered regular fit then I thought maybe their slim fit look better on me then I ordered same shirts in slim fit. Both time items was delivered in the next day which is really fast. Packaging was lovely and beautiful with personalized note and candies. Quality, fit and feeling in shirts are impeccable. Only thing I regret is that I've not ordered anything from LF before because I've heard about and known this brand many many months before. Definitely good value for money.

11 July 2025
Unprompted review
Rated 5 out of 5 stars

Speedy delivery, excellent fit and design.

Speedy delivery, superb fit (if you are slim) and excellent materials.
Our only slight complaint about the shirts, and I have 8 or 9, is that they can be difficult to iron particularly as inside flaps are loose.
However, regularly commented upon for such a stylish design.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional Service and a Seamless Experience

I had an incredible experience with this fashion company, their customer service is truly unmatched. I made an error with my order, and both Giulia and Alessia responded quickly, kindly, and went above and beyond to resolve everything seamlessly. It’s rare to come across such attentive and professional service, and I genuinely wish every company operated like this. I would absolutely recommend them and look forward to shopping with them again!

23 July 2025
Unprompted review
Rated 5 out of 5 stars

This is my second purchase and I am…

This is my second purchase and I am 100% satisfied!
The quality of the clothes are hi end!
The key that made all the difference is the size,please pay attention to the the size guides,you will probably
choose one size smaller than usual!
Additionally the shipping time is 1,2 days max!

22 July 2025
Unprompted review

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