LSQ Reviews 

29
TrustScore 1.5 out of 5

1.6

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Rated 2 out of 5 stars

Started out decent. Moving a few years in, things got stupid. Purchasing invoices but only funding minimal amounts. All that accomplished is keeping us from using a backup service. More and... See more

Company replied

Rated 1 out of 5 stars

Wanted to do a review of our account on pay day which caused us to miss payroll and went out of business. Scam.

Rated 2 out of 5 stars

I did not have a good experience with LSQ factoring. For a new company it’s vital to get timely funds to meet expenses. For various reasons I was unable to access funds making it extremely difficult t... See more

Rated 1 out of 5 stars

The shift to LSQ has been a nightmare for our accounting teams. We pay for AR services from LSQ, yet we don't spend any less time performing AR functions. When a company makes a switch to a new suppli... See more

Company replied

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Information provided by various external sources

LSQ provides invoice financing and alternative funding solutions to small and medium-sized businesses in need of working capital. The company delivers uncomplicated, honest, and secure options for B2B companies to efficiently manage their cash flow. With integrated back office services, innovative AR technology, and a robust bank partner network, LSQ is uniquely qualified to help businesses quickly access cash without taking on debt.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

29 reviews

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1.6

All reviews

(29)

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Rated 5 out of 5 stars

Our company has worked with LSQ Funding…

Our company has worked with LSQ Funding since 2008. They have been supportive through both the good times and the challenging times. Throughout our 12 year relationship, our account management team has always been responsive. If a company is exploring factoring, we would definitely recommend working with LSQ Funding.

15 October 2020
Rated 5 out of 5 stars

This company provides accounts…

This company provides accounts receivable financing in an honest and transparent fashion. They have friendly employees who will take pride in doing their jobs well. One of the most important attributes for a company in this business is dependability, and LSQ is very dependable.

2 March 2020
Unprompted review
Rated 5 out of 5 stars

Skyrocket

We have been with LSQ for the past 4 month. Our business has skyrocket because we have been able to fund our operation every time.

5 February 2020
Unprompted review
Rated 4 out of 5 stars

Web platform easy to use and clear

Web platform easy to use and clear. Good reactivity to release the funds when available. Sometimes it can take a long time to validate the eligibility of some invoices/customers.

20 December 2019
Unprompted review
Rated 2 out of 5 stars

Customer service is not good

Customer service is not good. We moved from a bank to LSQ factoring and it looks like a big mistake so far.
Money is not transfer on time and response time is very slow. in addition to the fact that it is more expensive (which we knew), but expected better service for such price.

19 December 2019
Unprompted review
LSQ logo

Reply from LSQ

Thank you for taking the time to give us your feedback. We are sorry to learn that you are having a negative experience with our services. Our goal is the total satisfaction of our clients, and to provide a positive funding experience. We want to get more details about your experience. Please reach out to our Executive Vice President, Bill Samuelson, at wsamuelson@lsq.com or 407-358-6241 at your earliest convenience.

Rated 1 out of 5 stars

The shift to LSQ has been a nightmare…

The shift to LSQ has been a nightmare for our accounting teams. We pay for AR services from LSQ, yet we don't spend any less time performing AR functions. When a company makes a switch to a new supplier and it costs more and takes just as much or more time, and the service from LSQ is slower than the previous source of funds, that's not a good move for a company. I hope that some reads this message, takes it to heart and actually does something to improve LSQ's service. Some of our team has worked with LSQ in the past and now again, and they say that LSQ is as bad today as they were in the past. How about just doing what you say you will, do it on time and do it correctly?

19 December 2019
Unprompted review
LSQ logo

Reply from LSQ

Thank you for taking the time to give us your feedback. We are sorry to learn that you are having a negative experience with our services. Our goal is the total satisfaction of our clients, and to provide a positive funding experience. We want to get more details about your experience. Please reach out to our Executive Vice President, Bill Samuelson, at wsamuelson@lsq.com or 407-358-6241 at your earliest convenience.

Rated 5 out of 5 stars

Great service

Great company, great people!! Extremely easy to work with everyday. Their professionalism and more important integrity is just amazing.

19 December 2019
Unprompted review
Rated 2 out of 5 stars

Started out decent

Started out decent. Moving a few years in, things got stupid. Purchasing invoices but only funding minimal amounts. All that accomplished is keeping us from using a backup service. More and more ineligible invoices etc. Wont fund without proof of shipping. If something goes weird then the equipment has shipped, we are out money or waiting.

Recently LSQ allowed one of our customers to issue themselves a credit. We notified LSQ AHEAD OF TIME this was not legitimate and not authorized. Didnt matter, LSQ gave them the credit.

What was the result? It erased all of our reserves, marked the customer paid in full AND are telling us we have to pay to zero the balance.

All in writing. They cant deny this fraudulent behavior.

11 November 2019
Unprompted review
LSQ logo

Reply from LSQ

We regret that the reviewer’s expectations were not met by our product offering. And because we do respect the privacy of all of our clients, we will not attempt to address the specific circumstances noted here. We nevertheless appreciate feedback from our clients, and respect the point of view expressed. We also feel it’s important to provide a brief response.

As stated by the reviewer, they have called and emailed us about their account. And we are confident that each time our account representatives responded promptly and provided the necessary relevant information about the account. It is important to note also that all of our clients have full visibility into the status of all key aspects of their account relationship through our client portal.

Additionally, LSQ consistently follows the practices outlined on our web site and in our client agreement regarding contacting customers. We are fully committed to helping ensure that our clients are supported in their effort to understand accurately and well how our product works, and we will continue to make every effort to understand and to respond the needs of our clients.

Rated 5 out of 5 stars

Great company to partner with!

Straightforward, no hassle invoice factoring. The reporting system is awesome and the accounts team is very responsive and available. I'm blessed to have found LSQ as they are very big part of our success!

15 August 2019
Unprompted review
Rated 3 out of 5 stars

Suggestions

Overall we are really happy with LSQ and has been of great help to grow the company, we would not have been able to do so without their support.

Being this said there’s a few things I think are not fair and/or need to be addressed in order for LSQ to be a long term option for many companies. I understand your business but it hurts us.

1. When LSQ receives checks it takes too long to be cleared. I’ve spoken with my clients and have seen myself their bank accounts and checks appear cleared but still LSQ has it “in process” and this accumulate more fees.

2. Invoice approval takes too long. LSQ team need to be more persistent with clients to have invoices approved faster. Meanwhile, fees are accumulated even though you haven’t fund us.

3. Fees are accumulated on ineligibles, once again I understand your business but we are paying for a service that haven’t been provided (paying for money still not funded)

Apart from this, everything runs pretty smooth, great rates, friendly staff. I’m aware that what I mention here , we agreed upon, but we didn’t have the option to opt out and needed a factoring company and we truly appreciate it.

I hope that some of this can be worked upon and definitely you’ll have us for many years to come.

13 August 2019
Unprompted review
Rated 3 out of 5 stars

LSQ is a valuable asset to any company needing immediate cash flow

To get started and understand the process was a little tuff. The accounting was even harder because you need an LSQ holding account. However, once you understand it and work out the bugs with your LSQ team everything rolls smoothly. Within a month if you are doing it the right way, you feel the relief that it was meant to give you. I am greatful to have started working with LSQ and think they are a valuable asset to any company with a need for immediate cash flow.

8 May 2019
Unprompted review

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