This course was £90, and COMPLETELY AI generated.. i'm not even sure anyone proof read because every single module was the exact same information.. I just completed it and honestly don't think i learn... See more
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I signed up for a Data Transformation for Change Management course. The entire thing is AI nonsense. None of it makes sense. The resources and videos that accompany it are just YouTube videos that are... See more
I have loved studying Level 7 Diploma in Strategic Management. with LSIB. It has opened doors for me and I have grown in terms of confidence and independence .I work full time and have pretty good s... See more
Company replied
I enrolled and paid enrollment fee £10, but because of my change circumstances I couldn't start my course and applied for fee refund, I really appreciate my money was in my account within 3 workin... See more
Company details
Information provided by various external sources
London School of International Business is a global online education provider offering quality qualification ranging from degree level to diploma level to certificates to short term executive programmes and workshops.
Contact info
Suite 622, Crown House, North Circular Road, Park Royal, London, NW10 7PN, London, United Kingdom
- 02036080144
- admissions@lsib.co.uk
- lsib.co.uk
2.5
Poor
158 reviews
Replied to 50% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
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Outstanding experience studying with…
Outstanding experience studying with LSB; their course are both enriching and enriching.
11 April 2024
Unprompted review
Beyond poor and incompetent
Update:
There was a delay by several months breaching your contract with the awarding organisation which I feel they are going to sanction you for, based on the communication I have had with them. It was miscommunication through your website, you display incorrect entry criteria, so it was misleading and mis-selling, not miscommunication. I strongly suggest you take some learning from this and register your learners within the 30 day period which you are obligated to with the awarding body. I also strongly suggest that you review your website asap and amend the entry requirement advice, as it is misleading and against the eligibility set by the awarding body, which is of course unprofessional of you. Thank you for agreeing to refund me the money, I am very upset I did not receive any form of apology though, this is disrespectful. You wasted months of my time, I have submitted and passed one unit, you are lucky I am not seeking legal advice to bring a claim in damages against you. From this experience I have learnt something, and that is to be careful of what companies I do business with. Yourselves in my opinion based on my experience makes a mockery of education and for what you have done in this case, you should hang your heads in shame and be disgraced.
Pervious:
I purchased Level 5 Diploma in Law. The incorrect entry requirements were advertised. The Awarding body (Qualifi) will not register me for the course. LSIB 6 months later have not registered me with the awarding body despite it been a 30 day requirement to do so. Simply they have took my money and provided ill guidance and support. The learning materials and tutor support is shiocking, they provided me incorrect assignment briefs and no offer of any tutor support. They also failed to provide me with the benchmarks on how the Pass, Merit and Distinction criteria is graded, I had to obtain this from the awarding body when I complained about them as I complained to the LSIB but they are incapable to answering complaints. I have received very basic feedback despite submitting detailed essays of thousands of words. I would not recommend this company, they in my opinion make a mockery of Education.
5 April 2024
Unprompted review
Reply from Lsib
Hi David,
Thank you for taking the time to share your experience with LSIB. We are sincerely sorry to hear that your Level 5 Diploma in Law course did not meet your expectations.
We understand your frustration and the delay in registration with the awarding body. Please note that all registrations to the awarding body is done once we receive full course fee. It appears there may have been some miscommunication regarding the entry requirements and a delay in registration with the awarding body (Qualifi).
We're constantly working to improve the clarity of our course information and are reviewing this specific instance to avoid future confusion.
The quality of our study materials and tutor support is paramount. The Study materials provided are comprehensive and detailed. We'd like to understand your specific concerns about learning materials and tutor support. This will allow us to investigate with the relevant teams and ensure all resources and interactions meet the high standards we strive for.
We're committed to providing clear assignment briefs, comprehensive grading benchmarks, and strong tutor interaction for all students.
Best regards
Webmaster
Thay provide great information and…
Thay provide great information and resources! It's so thorough and covers everything you would need to know to start your own business. If you are looking for light materials and quick courses to do, LSIB provides just that!
25 March 2024
Unprompted review
Stressful waste of money
This has to be the most stressful learning experience I have ever come across. They pass your assignments on to plagiarism checkers who do not have the ability to distinguish the bibliography from the rest of the work, and then fail you for exceeding the plagiarism levels. There is nobody competent to resolve this and you chase for weeks to get to through. This has been an expensive mistake for me. They are also not honest in responding to reviews. They claim that you can contact them to resolve things but all calls go to receptionists with no idea about the academic issues. They do not have an internal complaints process either!
7 March 2024
Unprompted review
Reply from Lsib
Dear Student,
Thank you for your feedback! We're delighted to hear that you found our response prompt and helpful.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help.
Warm regards,
Webmaster
Empowering Every Day Excellence
The course content is relevant and I have enjoyed working on the assignments and being able to come up with practical solutions on my day to day routine.
17 February 2024
Reply from Lsib
Dear Student,
Thank you for your wonderful review!
We're thrilled to hear that you've found the course content relevant and enjoyable.
Thank you for choosing our course, and we're delighted to have been a part of your learning journey. If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help.
Warm regards,
Webmaster
Very good advice
9 February 2024
Unprompted review
Reply from Lsib
Dear Student,
Thank you for your feedback! We're glad to hear that you found the advice provided to be very good.
At LSIB, we aim to offer valuable guidance to our students to help them succeed in their educational endeavours. If you have any further questions or need additional assistance, please don't hesitate to reach out.
Thank you for choosing LSIB, and we wish you all the best in your academic journey.
Warm regards,
Webmaster
LSIB the great platform learning on…
LSIB the great platform learning on online 💯% in my life and all course on platform we can a get on by all easy thank you
25 August 2023
Unprompted review
Reply from Lsib
Dear Student,
Thank you so much for your wonderful review! We're thrilled to hear that LSIB has been a great platform for your online learning experience.
Providing accessible and comprehensive courses is at the heart of what we do, and we're delighted that you found our platform easy to navigate and utilise. Your satisfaction is our top priority, and we're grateful for the opportunity to support you in your educational journey.
If you have any further feedback or need assistance, please don't hesitate to reach out. We're here to help every step of the way.
Warm regards,
Webmaster
The study material and resources doesn't work
Very bad customer support.
I am currently enrolling in Level 7 Diploma in Logistics and Supply Chain Management (6 Months Fast Track Mode)
With installment plan. I have already submitted my documents including Identity Card, Qualifications, PP size photos and all. The study materials and resources link doesn't work. It directs to to the websites that says 'service not available'.
When I enquired about the course they were sending multiple advertisment for courses and payment links. But now that I have paid my first installment I couldn't open links.
I already wrote tens of email to admin and customer support but no response yet. Customer support says to email admin support then the admin team doesn't respond at all.
Please do something.
7 August 2023
Reply from Lsib
Dear Learner,
We sincerely apologise for the inconvenience you've experienced with accessing the study materials and resources for your Level 7 Diploma in Logistics and Supply Chain Management course.
Upon investigating your case, we have confirmed that there was a temporary technical glitch that affected the accessibility of the study materials and resources link. We're pleased to inform you that the issue has been resolved, and the link is now fully functional. You should now be able to access all the required materials without any further difficulty.
We understand your frustration with the delay in response from our admin and customer support teams. Please accept our sincere apologies for the delay in addressing your concerns as it was "weekly off day (Saturday and Sunday)".
Once again, we apologise for the inconvenience this has caused you, and we appreciate your patience and understanding as we work to rectify the situation. If you encounter any further issues or require any additional assistance, please don't hesitate to reach out to us directly. We're here to help and support you throughout your educational journey.
Thank you for bringing this matter to our attention, and we look forward to helping you succeed in your studies.
Best regards
Webmaster
clears and preceise
the details provides was clear and effective it allowed for proper admissions with no hassles.
27 April 2023
Unprompted review
Reply from Lsib
Good afternoon Sharon,
Thank you for taking the time to leave us a review!
We are pleased that you are happy with the support you have received.
Please do not hesitate to reach out should you need anything, we are always happy to help
Kind Regards,
Webmaster
LSIB.co.uk
outstanding experience with LSIB
LSIB is indeed the best online learning institution.My experience with them has been absolutely fantastic with quick response to every inquiry.The content of the course is fully packed with real life information.Thank you LSIB for giving me the opportunity to study on your platform.
23 March 2023
Unprompted review
Reply from Lsib
Hi Sara,
Thanks for your kind words.
We are delighted that you found our courses to be helpful and informative. We hope to continue to deliver on the great service you have received.
Best regards
Webmaster
LSIB.co.uk
I recieved the information that I needed for the Diploma in Education and Training
I recieved the information that I required in a timely manner and the feedback was exeptional
4 December 2022
Unprompted review
Reply from Lsib
Dear Learner,
Thank you for your positive feedback regarding the information you received for the Diploma in Education and Training. We're delighted to hear that you found the information provided to be timely and that you received exceptional feedback.
At LSIB, we strive to ensure that our students have access to all the necessary information and support they need to succeed in their studies. It's wonderful to know that we were able to meet your expectations in this regard.
If you have any further questions or require additional assistance as you progress through your programme, please don't hesitate to reach out to us. We're here to help and support you every step of the way.
Thank you once again for your feedback, and we wish you all the best in your educational journey with us.
Best regards,
Webmaster
Faith restored after a rocky start
Update: well, after a rocky start my faith is restored. I was finally contacted today by Amrita, from LSIB, she saw that there was an actual problem with my links to the study materials, the pdfs, and my online page course. She told me that she would take care of it and send me the links. She answered all my questions and provided me with the information on how to contact my tutor by email and phone. I hope my online page will be fixed soon. So for now I update my review form 1 star to 5 stars. Thank you.
9 November 2022
Unprompted review
Reply from Lsib
Thank you Stephanie.
Best regards
Webmaster
I want a reference number for my…
I want a reference number for my payment of 10 pound to be sent to my personal email. i did get payment reference number after making my payment of 10 pound.
4 November 2022
Unprompted review
Reply from Lsib
Dear Learner,
Thank you for reaching out to us regarding your payment of £10.
We have processed your request, and your payment reference number has been generated. If you do not receive it, please let us know, and we will ensure that you receive the reference number as soon as possible.
Best regards,
Webmaster
Swift, detailed, honest and complete response to my inquiries.
Swift, detailed, honest and complete response to my enquirers within very short notice,
19 August 2022
Unprompted review
Reply from Lsib
Dear Learner,
Thank you for your positive feedback regarding our response to your inquiries. We're delighted to hear that you found our responses swift, detailed, honest, and complete.
At LSIB, we strive to provide excellent customer service and support to all our students, and it's always rewarding to receive such positive feedback. We understand the importance of addressing inquiries promptly and thoroughly, and we're pleased that we were able to meet your expectations in this regard.
If you have any further questions or require additional assistance in the future, please don't hesitate to reach out to us. We're here to help and support you throughout your educational journey.
Thank you once again for your feedback, and we wish you continued success in your studies.
Best regards,
Webmaster
S. Ma
I'm enrolled for my accelerated bachelor's program in July 2020. To be honest, at first I didn't trust LSIB, I even thought I would get ripped off because I saw some negative reviews...
2 years have passed very quickly and I received my OTHM level 4 and 5 qualifications as well as my final year offer from Arden University in August this year, which makes me feel very proud and sincerely grateful to LSIB.
Amrita was friendly and professional and when the London Graduate School cancelled their contract with the University of Chichester, they reached out to me and sought an alternative solution rather than avoiding responsibility.
I sincerely recommend LSIB, this is not a scam and I can assure you that I am not click farming.
The only thing is that the tuition fees on their website are different from what the admissions assistant said, and I still haven't figured out what is going on.
16 August 2022
Unprompted review
Reply from Lsib
Dear Learner,
Thank you immensely for sharing your journey and feedback with us. We're genuinely delighted to hear about your positive experience with LSIB and your academic achievements thus far.
We understand that starting a new educational journey can sometimes come with uncertainties, and we're grateful that despite initial doubts, you chose to trust us. Your trust means a great deal to us, and we're thrilled to have played a part in your academic success.
We're particularly glad to hear that you found our colleague, Amrita, to be both friendly and professional. Our team strives to provide excellent support to all our students, and we're pleased to hear that you had a positive interaction with us.
Regarding the discrepancy in tuition fees, we sincerely apologise for any confusion or inconvenience this may have caused. We're committed to transparency and accuracy in all our communications, and we're actively looking into the issue to ensure that it's addressed promptly. Rest assured, we will do our utmost to provide you with clarity and resolve any discrepancies as soon as possible.
Once again, we appreciate your recommendation and your assurance that LSIB is not a scam. Your words mean a lot to us, and we're grateful for your trust and confidence in our institution.
If you have any further questions or concerns, please don't hesitate to reach out to us. We're here to support you every step of the way as you continue your academic journey.
Warm regards,
Webmaster
I completed my Level 7 Diploma in…
I completed my Level 7 Diploma in Accounting and Finance. My qualification from OTHM through LSIB, two months ago but still until today i didn't receive my diploma and each time I send email or what's up only get reply ' we will surely send you the diploma soon ' I finish this course due to my own hard work and no support or interaction from this company. Most of the time when i finish my assignment and send it to them and after sending many emails asking for my results . they back to me asking to submit it but i already did that. there are no communications between the staff ( Most of time they don't even know if you submit your assignment or not).
I paid nearly £1200 and I spent 1 year and half to finish my course due to my full-time job and family. I deserve to receive my diploma after all.
I am led to believe these positive reviews are either fake and paid for or these people never took on a course
16 August 2022
Unprompted review
Reply from Lsib
Dear Learner,
We sincerely apologise for the delay in receiving your Level 7 Diploma in Accounting and Finance from OTHM through LSIB. Your frustration is completely understandable, and we regret any inconvenience this has caused you.
Please know that we take your concerns very seriously, and we are actively working to resolve this issue as quickly as possible. We understand the significance of receiving your diploma after dedicating your time, effort, and resources to completing your course.
Regarding the lack of communication and support you've experienced, we are deeply sorry for falling short of your expectations. It's essential for us to provide prompt and helpful assistance to all our students, and we acknowledge that we have not met this standard in your case. Rest assured, we are reviewing our processes to ensure that such lapses do not occur in the future.
We assure you that the positive reviews of LSIB are genuine and reflect the experiences of many satisfied students. However, we understand that your personal experience has not aligned with these positive testimonials, and we are committed to addressing your concerns promptly and effectively.
We will immediately escalate your case to our support team to ensure that your diploma is dispatched without further delay. Additionally, we will investigate the communication breakdowns you've encountered to prevent similar issues from occurring in the future.
Once again, we apologise for any frustration or inconvenience you've experienced, and we appreciate your patience and understanding as we work to resolve this matter. If you have any further questions or concerns, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention, and we remain committed to supporting you in your academic journey.
Best regards,
Webmaster
Very helpful
12 August 2022
Unprompted review
Reply from Lsib
Dear Learner,
Thank you for your positive feedback! We're delighted to hear that you found our support to be very helpful.
At LSIB, we strive to provide excellent assistance and guidance to all our students, and we're thrilled that we were able to meet your expectations.
If you have any further questions or require additional support, please don't hesitate to reach out to us. We're here to help and support you throughout your educational journey.
Once again, thank you for your feedback, and we wish you all the best in your studies.
Best regards,
Webmaster
Excellent Customer service
I have been answered in a minute and always left the conversation with an answer and satisfied. Prompt response and clear answer is very important for me and LSIB Customer team manages is very well. Special thanks to Tina for her kind help and prompt response.
18 July 2022
Unprompted review
Reply from Lsib
Dear Learner,
Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our customer service team and that Tina was able to provide you with prompt and satisfactory assistance.
Providing prompt responses and clear answers is a priority for us, and we're delighted that we were able to meet your expectations in this regard. We'll be sure to pass along your kind words to Tina and the rest of our customer service team.
If you ever have any further questions or require assistance in the future, please don't hesitate to reach out to us. We're here to help and support you every step of the way.
Thank you once again for your feedback, and we look forward to continuing to serve you.
Best regards,
Webmaster
I completed my PGDip and have recieved…
I completed my PGDip and have recieved my qualification from OTHM through LSIB, due to my own hard work and no support or interaction from this company.
I am led to believe these positive reviews are either fake and paid for or these people never took on a course.
There is no tutor, no comments on work submitted, no answer to specific subject based questions just the same cut and paste answers from the Admin email. The phone never rings and the WhatsApp is ignored, though they keep sending promotion to buy more courses.
I completed my first degree with the open University so have a good idea of what a distant learning course provision should be like.
I learned, as i kept high standards of personal research to answer the assignment outcomes. My course benefited me because of what I put in but I almost lost my mind a few times wondering if I'd even get the qualification at the end because of how much of a scam it felt like.
Avoid at all cost!!
12 July 2022
Unprompted review
Reply from Lsib
Dear Chloe,
At the outset, please accept my sincere apologies for the unpleasant experience.
At London School of International Business we take pride in providing our students with unparalleled support. It is unfortunate that you are not satisfied with our services.
You completed your programme in the year 2021.
The programme comes with Progressive study materials, Online digital Library, External study links / Websites, Sample Reference Assignments, Comprehensive tutor support via live chat, email and WhatsApp call.
Annually, we serve over 17000 students from almost all parts of the world and have over 250 qualifications which are delivered fully online.
You enrolled into our 9-month diploma course in the month of November 2019 and sought extension in between to complete it by March 2021. You received your certificate in the month of August, 2021.
As you are aware, that COVID-19 Pandemic affected the usual working for most part of 2020 and first half of 2021.
We were in a situation where we opened our offices number of times in between and had to close the office suddenly and switch to "work from home" mode. We also had some of our staff members reporting sick and hospitalised, resulting in some part of the documents / materials left in office computers/ servers and some part being carried by the staff members to home.
This was a new normal which we had to deal with just like other business worldwide.
We, however tried our best to ensure that our students are not affected in spite of the issues.
I hope you understand that the situation led to some chaos and confusion which was unavoidable. Still, I would like to apologise on behalf of all of us at London School of International Business for the inconvenience.
Best regards
Webmaster
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