LSA International (US) Reviews 

168
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the beautiful and elegant designs of the products, noting their high quality and unique appeal, often describing them as works of art. Reviewers consistently highlight the fast delivery and exceptional packaging, ensuring items arrive quickly and in perfect condition, even after rough handling by carriers. However, some people were dissatisfied with product quality, reporting defective glasses, detached stems, or unstable bases that made items unusable upon arrival.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the beauty, quality, and design of... See more

Quality

People report positive experiences with quality, often describing products as beautiful, excellent, and... See more

Delivery service

Clients share positive opinions on delivery service, with many praising the super quick and prompt delivery... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Found the site by just browsing. Lucky! Beautiful selection of glassware and home decor. Got some unusual new liquor glasses for my bar collection and a pretty new water pitcher for the dinner table!

Rated 5 out of 5 stars

We added the LSA Mia carafe and tumbler to each of our nightstands, and they’ve elevated our space in the most understated, elegant way. The design is clean, minimal, and timeless; just enough for... See more

Rated 5 out of 5 stars

Beautiful product, shipped fast and safely wrapped; perfect transaction. Prior to my purchase I had a question and it was quickly answered by their customer care team. I will definitely buy from th... See more

Rated 5 out of 5 stars

Excellent quality, prices were extremely fair given the sale happening when I purchased. My order arrived quickly and everything was very well packaged. Will 100% be a repeat customer and am already e... See more


Company details

Written by the company

Creates a range of contemporary designed decanters, glasses, vases, and dishes. UK.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

168 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(168)

39 reviews in the last 12 months

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Rated 5 out of 5 stars

Your website was easy to navigate

Your website was easy to navigate, the galley of items easy to view, the vase arrived super early and it was wrapped and boxed to prevent damage. I love the vase, a gift for my husband.

18 December 2025
Rated 5 out of 5 stars

Beautiful product

Beautiful product, shipped fast and safely wrapped; perfect transaction. Prior to my purchase I had a question and it was quickly answered by their customer care team. I will definitely buy from them again.

24 November 2025
Rated 2 out of 5 stars

hmmmmmm

first time was amazing - second time you held up my order because you were out of stock and I had to purchase elsewhere for Thanksgiving table,

19 November 2025
Rated 3 out of 5 stars

They wobble!

The stemware is beautiful but they wobble - the base isn’t flat. 2 of the 12 are unusable - they wobble so much that I would be embarrassed to use them for guests. I won’t be sending them back this time bc it’s too much trouble.

29 September 2025
LSA International (US) logo

Reply from LSA International (US)

Thank you for your feedback. We’re very sorry to hear that two of your Champagne Flutes have a wobbly base. We’ve reached out to you via email to apologise and offer a replacement set so you can enjoy your stemware without any issues. There’s no need to return the original glasses. We just want to make sure you have a perfect set.

Thank you for giving us the chance to make this right.

Rated 5 out of 5 stars

Five stars across the board

Beautiful products that were packed in the best way possible. I had one minor problem with an item and customer service replied immediately and fixed the problem just as quickly. All around five stars.

21 August 2025
Rated 5 out of 5 stars

Great experience all the way around

Great experience all the way around. Beautiful glass. Feels good in the hand. The packaging was outstanding got here in one piece.
If I could meet only one suggestion that would be to make the base a little bit larger so it wouldn't tip so easy. Great job guys keep up the good work Love the glass.

13 August 2025

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