What piss poor service.. dont have a problem selling you a product. But dont want to know you after you bought it. Call center is absolutely beyond functional. No one understands plain simple English.... See more
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The eagle 7 worked great for a year then I decided to upgrade two a triple shot so I could get side scan. From everywhere I saw it said it was compatible and it has the same plug in. When I get the ne... See more
Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd... See more
Company replied
I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely... See more
Company details
Information provided by various external sources
Lowrance has been a leader in marine electronics since it invented the first consumer sonar device in 1957 -- The Little Green Box. In the years since, Lowrance has never wavered from its purpose to push the envelope of innovative performance to help anglers find and catch more fish. Our most popular products include Fishfinders, Chartplotters, Radar and Sonar. We simply help you find more fish easily. Approximately one million Lowrance products are now being sold every year. One important reason for this success is the extent of the product range. And it is equally important that the Lowrance brand has become associated with more innovations, new patents and distinctions than any other brand in the marine electronics industry.
Contact info
4500 S. 129th East Avenue, Ste. 200, 74134-5885, Tulsa, United States
- lowrance.com
Hasn’t replied to negative reviews
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The one thing that would really be…
The one thing that would really be helpful are better installation instructions and what you will need with each component. Example, what is needed for the water speed wheel to install. Cable, T, Short cable, where it hooks up, and how to set it.

Reply from Lowrance
Easy to order delivered as expected
Great product great service
The tech responded very fast and gave…
The tech responded very fast and gave me the info i needed, then followed up again to see if i needed anything more.
Tried to give business directly to the…
Tried to give business directly to the source. But like others have said. Customer service lacks greatly and package hasn’t even shipped yet from a week ago. Working on canceling order and will order it from someone else who can handle shipping in a reasonable time frame for something simple.

Reply from Lowrance
Got my order fast
Got my order fast. Just wish they sent the ice transducer with better instal instructions. But I got it figured out with a lil help from youtube.

Reply from Lowrance
Lowrance Ghost trolling motor delivered in five days!…
I placed my order for a Lowrance Ghost trolling motor on 2/4/23 on Lowrance's website and had it in my driveway on 2/9/23. Shipping free. Can't beat that. I has yet to be taken from the box, but ya' can't beat that service!!
I ordered a part and after it was sent…
I ordered a part and after it was sent I found I had the part I needed in a lowrance box hidden in the bottom. A After e-mailing Kristine Charrler @ navvico about this problem. She sent me a fed-x label so I didn't have to pay $45.00 to send it back! GREAT CUSTOMER SERVICE and GREAT REPERSENTIVE!!

Reply from Lowrance
New cover for my graph
The cover for my T1 graph fit better than OJ's gloves. Price waa right, shipping was fast..

Reply from Lowrance
Super fast delivery and lower price…
Super fast delivery and lower price than options currently on Amazon.

Reply from Lowrance
Great service
I ordered an additional power cord for my Lowrance so I could practice with the unit at home during the winter months. First off, Lowrance was incredibly fair on the price of the cable. I did not expect a price under $20 for anything marine electronic related. Credit definitely goes to Lowrance for not trying to gouge a customer on cost. Secondly, there was no shipping charge and the cable arrived within a week! Who does this? Thank you Lowrance!

Reply from Lowrance
The order was processed and the cover…
The order was processed and the cover showed up in a timely manner with no complications. That’s the way it is supposed to happen!

Reply from Lowrance
Ease of ordering and fast shipping it…
Ease of ordering and fast shipping it was a good transaction thanks
good job keep it up.
I ordered a transducer mount for my…
I ordered a transducer mount for my Kayak on Saturday and received it on Wed. Exactly what I ordered and got here fast
Agent worked hard to find the right…
Agent worked hard to find the right product. Although the agent prior to him gave me the wrong product and I ended up sending it back and costing me $18.45 to do so
READ THIS FIRST!!!
I thought it would be better to go to lowrance directly to make the switch from Garmin. I purchased an active target bundle with a 9 in graph with a 3 in 1 transducer for a total of $2771 and change. Added next day ship as I had a tournament coming up. (Which i missed, but they apologized) They sent me only the 3 in 1 and kept my card in limbo for almost a week and gave me the runaround about the rest of my order. The customer service is AWFUL. You can't call, only email which means response if and when they feel like it. Ended up going to Bass Pro and just re doing the Garmin equivalent, which was about $700 cheaper. And they also had exactly what I ordered from Lowrance in stock, but because of my bad experience I decided to go with Garmin. Now I am in limbo trying to return the 3 in 1 and cancel my original order for a refund...

Reply from Lowrance
Fast service, and it worked.
I was having trouble getting my Hook2 to funtion properly. I bought a transducer for Ice fishing. First it was exactly what I needed. Second it came quickly. Third it worked perfectly.
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