What piss poor service.. dont have a problem selling you a product. But dont want to know you after you bought it. Call center is absolutely beyond functional. No one understands plain simple English.... See more
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See what reviewers are saying
The eagle 7 worked great for a year then I decided to upgrade two a triple shot so I could get side scan. From everywhere I saw it said it was compatible and it has the same plug in. When I get the ne... See more
Lowrance makes so many different versions of the same item it's very difficult to determine which version you need. My local sporting goods store dropped Lowrance for roughly the same reason. They'd... See more
Company replied
I've always liked Lowrance, so I'm probably a little partial. We'll see how things turn out in the big picture. If I continue to have problems with the GPS "seeing the sky," I am going to be extremely... See more
Company details
Information provided by various external sources
Lowrance has been a leader in marine electronics since it invented the first consumer sonar device in 1957 -- The Little Green Box. In the years since, Lowrance has never wavered from its purpose to push the envelope of innovative performance to help anglers find and catch more fish. Our most popular products include Fishfinders, Chartplotters, Radar and Sonar. We simply help you find more fish easily. Approximately one million Lowrance products are now being sold every year. One important reason for this success is the extent of the product range. And it is equally important that the Lowrance brand has become associated with more innovations, new patents and distinctions than any other brand in the marine electronics industry.
Contact info
4500 S. 129th East Avenue, Ste. 200, 74134-5885, Tulsa, United States
- lowrance.com
3.0
Average
3K reviews
Hasn’t replied to negative reviews
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Reply from Lowrance
Thanks so much for doing business with us, Steve! We appreciate you!
Reply from Lowrance
Thanks, David! We appreciate you!
Very fast delivery of items that I…
Very fast delivery of items that I ordered. Prices were very good all around great purchasing experience.
3 March 2023
Reply from Lowrance
Thanks for the compliment, Matthew! That's great to hear!
Was smooth and easy process
Was smooth and easy process.
But I messed up, got the wrong model. Waiting on them to return my email still. Hopefully b4 the 3o say return policy ends!
19 February 2023
Lowrance had the adapter I needed and…
Lowrance had the adapter I needed and shipping was free. It was delivered to my house within a couple of days.
27 February 2023
no happy
chip stopped uploading and said it was registered to another account. i am on hold now for over 2 hours trying to get a rep. when i plugged the card in my hds live it did not come up on menu
27 February 2023
Quick shipping
Quick shipping. Everything arrived safely. Everything worked when installed.
20 February 2023
Great got the product quickly and in a…
Great got the product quickly and in a timely fashion
26 February 2023
Process was really easy
The order process was really easy. My product was processed really fast and delivery. Totally satisfied with the hole process.
25 February 2023
Neither Lowrance or Bass Pro can tell…
Neither Lowrance or Bass Pro can tell me how to use my 9" or 12" HDS Live units but they will sell them,I'm told by a pro that Lowrance has regional people and will come to you,not even a phone call
18 February 2023
Reply from Lowrance
Hi, Scott. We'll be happy to help with your unit. You may reach us on Facebook, Instagram or Twitter. Or if you're not interested in contacting us via social media, you can call us at 1-800-628-4487 or email us at Lowrance.tech@navico.com. We do have a technical support team that can help operate the unit.
New everything I needed to know
23 February 2023
Easy to buy from site
Buying directly from the site went smoothly, but I still have yet to hear a reply from submitting an order form for the college team’s sponsorship discount….
22 February 2023
Reply from Lowrance
Hi, Noah. We're very glad to hear that your order went smoothly. Sorry for the delay in your request regarding a sponsorship. We will send a reminder to that team. Thanks.
you guys are awsome!!
everything. i am just a huge lowrance fan. couldnt wait to set my boat up with lowrance products. all the staff that i have spoken too over the last few weeks made my experience that much better. i was able to get everything i needed and wanted just by talking with the staff. they should all get hds's for a bonus!!!
13 February 2023
Everything was great
Everything was great! Got it hooked up ! Installation was pretty Easy!
21 February 2023
You need to come out with a competitive…
You need to come out with a competitive product to hummingbird 360
20 February 2023
Reply from Lowrance
Hi, Randy! Thanks for your feedback. We will forward your comment to our research and development team for review. We do appreciate you!
i've always have been able to locate…
i've always have been able to locate answers to my queries
12 February 2023
For my small package
For my small package, you could have shipped in USPS regular mail instead of Fex Ground which took longer
8 February 2023
Reply from Lowrance
Hello, KHE. We're so sorry to hear your package took longer than expected. We will forward your comment to management for review. We do appreciate you doing business with us. Thank you!
Great products
Lowrance always has great products and they are easy to do business with. I run total Lowrance on my boat.
11 February 2023
I would have preferred to have the…
I would have preferred to have the option to decide whether or not my unit was repaired or replaced.
11 February 2023
Reply from Lowrance
Hi, Thomas. Thanks for your feedback. We're always looking for ways to be the best and appreciate you letting us know. We see that your unit was replaced. If you are having any trouble with your replacement, please don't hesitate to let us know. Thank you.
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