Low Cost Interlock Reviews 

Thanks for helping out.

Erica is the most helpful & professional associate I've dealt with at Low Cost Interlock! She was able to help me resolve the issues I've been having with getting a device replaced because the staff at Car Audio Solutions in Henderson provide a horrible experience. And unfortunately Erica had to experience the problems with the unprofessionalism of this service center as well. They hung up on Erica a couple times & then placed her on hold for 15 minutes, she had to disconnect and call them back!

This service center hangs up on you, and never calls you back. They'll place you on hold and never come back to the line. They refuse to do anything to help you out. The owner Rick has told me on more than 1 occasion that he can help out, but he's to busy too at the moment & has refused to contact Low Cost Interlock to help me resolve the issue I had with my handset on more than 1 occasion!

Steer clear of Car Audio Solutions at 732 W Sunset Rd, Henderson, NV 89011 as your service center!

I’ve been so stressed out about my whole situation of having to get this device installed so having someone as helpful as Patricia really makes good customer service go a long way. She made the process go as smoothly as possible & answered all my questions, thank you Patricia for being so kind!

I went down to the parking garage to start my car. Equipment asked for a sample. Blew into it and received a pass and BAC 00000. try starting the car ....nothing. asked me again for a test ...blew into the hand set and this time received a red failure box.waited ...tried one more time...Pass and 000 BAC.Coudnt start. Hand set shut down What gives?first yr and a half ...little problems....last 2 months replaced battery for 2nd time. This with out question the bigest money grab going in Wisconsin.....This was sunday....look forward to talking to Amber ...maybe she can advise whats wrong on Monday. Customer service sucks ...they never have an answer....they have to relay problem to Amber any way. Plus rude ....like Im a drug dealer. I have months to go...I will throw a parade when done with this fiasco. I got my citation in 2016...can you believe im still horsing around with this? God help me.

Mackenzie* was super sweet and informative throughout my whole experience. This is my first time needing something like this and I appreciate her explaining everything to me without judgement.

Really easy process really helpful customer service agent. Lower rates!! And I got a promotion nothing down for the first month thank you!

The service was great on the phone she was clear she went through everything verified everything made sure that I was aware of all the pricing and what was going on will recommend

I work with one of Low cost's distributors, and I just wanted to say, Edna from the sales team absolutely rocks! I always have a pleasant experience talking and scheduling appointments with her.
Sean from Tech makes my job easier on a daily basis!
Scott the regional manager is amazing and takes so much time and effort to take care of our service centers.

The device is very easy to use, and it is also very easy to understand

They made a way for me when I thought I couldn't have an appointment set because the auto place wasn't answer or getting back . Very kind and helping to every question I had

I have been trying to get on the phone with a representative and they don’t answer!! They are a scam

Very Helpful

Horrible company to go through. Do not recommend at all. First off you will be on hold 40 plus minutes to get through to talk to someone. Secondly my car needed to go to the mechanics to get work done because my check engine light came on. They couldn’t do the work because of the interlock so I called the company and they said to fill out a form and the mechanic emails it back to them. And the interlock company can give them a code to deactivate for 8 hours at a time. Sounds simple enough right? Well no because they charge you 25 a day to deactivate it. And then they send the code and the mechanic said they input the code and it said it still required a breath test 😒. And to top it all off I was informed no one actually monitors the emails so I needed to call the interlock company to let them know when the mechanics send the form over so they could forward to the supervisor for a code. And working while trying to do all this isn’t feasible. So you get to spend your whole lunch on hold just to let them know the email was sent and please send the deactivate code to the shop. By time all that’s said and done the shop is closing soon so how do they expect to charge people 25 a day to deactivate it for 8 hours and they waste half the day just to get the code.

I'm filling a complaint against this company in the state of Kansas. I'd like to sue them. They removed the device without sending the final report to the courts and DMV. I only needed it on for 6 months. I've had it on for 8 months and now have to get another one installed because of their mistakes. There is zero customer service. It has taken me up to 36 hours to get a code from an agent. This is a full scam company. Use a different company!!!!!

I was eligible to have my device removed September 14th. It is now September 30 and Low Cost still hasn't gotten to making an appointment for removal. I have spent the better part of three days on 2 hour holds, transferred back and forth to a sister company, Safe Start, and was told that neither company has me on file. My next call is to an attorney. Pay more - as you'll pay with your time and inconvenience with Low Cost (should be Low Customer Service)!!!!

Fast and convenient?

Device stop working had to get my truck tow home. Then towed to the shop. Been without my truck for 10days. Haven’t been able to work. I’m $500 in tow fees. They never pick the phone. Was on hold for two hours just for them to drop my call.

This company, device and customer service is all horrible. Super unreliable, almost never answer the phone and the device is always failing. Of course, they are always available to take your money though.

This place is the most unprofessional . Can’t speak to no one regarding there flaws and billing .
They are good to collect your money , but can’t respond to your needs . It’s a joke this company . I’m would never recommend this place terrible service , false advertising . No such things as described on there advertising .

Helpful n kind.