loveyprints.com Reviews 236

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products and the outstanding service they received. Many highlight the staff's helpfulness and dedication, particularly mentioning how accommodating they are with changes and ensuring customer satisfaction. The personalized touches, such as custom poems, are frequently appreciated, making gifts even more special. However, some customers were dissatisfied with their orders, reporting issues such as not receiving their items, receiving the wrong print, or experiencing a lack of communication regarding their order status and delivery.

What people talk about most

Product

People report positive experiences with the product. Customers praise the fantastic quality of the prints,... See more

Service

Users describe positive interactions with service. Customers consistently praise the outstanding and... See more

Staff

Customers had positive experiences with staff. Reviewers consistently praise individual staff members,... See more

Quality

Reviewers express high satisfaction with the quality of products. Customers consistently praise the prints,... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction, praising effortless... See more

Based on these reviews

Rated 5 out of 5 stars

This company is absolutely phenomenal! The service is first class, the detail in every picture is outstanding and a special mention to Michelle who certainly goes out of her way to insure everything... See more

Rated 5 out of 5 stars

Ordered a print of my three dogs, communication was great throughout and any changes I wanted doing were done. Michelle made sure i was 100% happy before the design was finalised and posted out. Deliv... See more

Rated 5 out of 5 stars

A fantastic print, was turned around quickly which was really appreciated. I am always dubious when I see a digital proof thinking the print is never going to be up to scratch but it really does! It i... See more

Rated 5 out of 5 stars

Working with Vicki to create my print was so easy and pleasant. She adjusted my print with my suggestions until it was just right for me. It’s adorable and I can’t wait to gift it. I highly recomme... See more



Contact info

4.6

Excellent

TrustScore 4.5 out of 5

236 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic service

Fantastic product, service and communication.
What a wonderful experience it was and loved by my wife.
wpuld definitely recommend and use again in the future

14 March 2026
Unprompted review
Rated 5 out of 5 stars

Would definately recommend lovelyprints…

Would definately recommend lovelyprints for your pet potraits. I sent a picture of our border collie that we had just lost the week before. Michelle was in touch every step of the way and when she sent the preview of the print she asked if it was ok, was there anything i wanted changed or added. When i received my print it was lovely and there was a lovely verse included which was personal to my dog, it was a lovely surprise. No hesitation in recommending them.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

It’s the little extra detail

The print was lovely, exactly as expected from the mock up but then Michelle include a perfect personalised poem about the grandchildren which was such a lovely surprise and I’ve attached it to the back of the frame for my daughter.

25 February 2026
Unprompted review
Rated 5 out of 5 stars

Superb product and simply brilliant…

Superb product and simply brilliant customer service. After ordering another print recently for my Aunts 70th birthday the Royal Mail promptly lost it. I emailed Michelle to ask if there was any way she could send another and offer a discount as I’d lost money on the postage, frame and card I’d bought which had been lost in the post. She replied within hours to say she’d dispatch a replacement free of charge which I’m blown away by. Brilliant personalised products which have been received by my family members who have said they will keep them forever & they love their prints. Will definitely be ordering again and thank you again Michelle for your kind brilliant service.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

Very Happy

I have now used lovelyprints.com for a couple of very old photos, the result is fantastic, no more creases or marks on the photos, so clever! I have also ordered the photographs by post, which arrived in perfect condition for framing. Michelle is very helpful & always gets back to you to discuss your options. Very pleased I came across this website.

30 January 2026
Unprompted review
Rated 5 out of 5 stars

90th birthday print

Ordering our print was effortless very good communication with company print arrived prompt and looked lovely it captured my dad beautifully we were very pleased with it will certainly be using them again in the future also had a lovely worded note which was unexpected but beautifully written which was very appreciated many thanks Michelle

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Digital Image

What a wonderful company, I would highly recommend them.
I had a family photo turned into a disney image. There were a couple of amendments that Michelle kindly did, and then I confirmed all was great and the digital copy was emailed to me.
Upon giving the gift, it was noticed that one of us had the wrong eye colour! I just hadn't spotted it 🤦🏻‍♀️
I emailed Michelle and she swapped it for me with no issues at all. She even added in our family dog who wasn't on the original photo.
Outstanding service, and the digital image is such good quality that the printed version looks super vibrant.
Thank you Michelle 🙏🏻

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Slight mess up but worth the wait

The wrong print was sent at first, but the right print was sent in the new year and its lovely! Was well worth the wait and my Mum loved it. Michelle was very helpful throughout the order

14 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing

My husband had a canvas made for my birthday and I absolutely love it. Delivery was quick and he even got a preview email before hand to check he was happy with it. Amazing would definitely buy from them again.

20 December 2025
Unprompted review
Rated 1 out of 5 stars

💢THEY REFUSED TO SEND💢

💢DO NOT USE THIS SITE💢
I ORDERED MY ORDER ON THE 28th NOVEMBER AND STILL NOT ARRIVED (7/1/26).
IV BEEN EMAILING THEM ALL OVER THE WEEKS IV BEEN WAITING AND THEY JUST REPLY WITH SORRY I DIDNT RECEIVE YOUR EMAIL!
I ASKED ABOUT CANCELLING AND THEY SAID THEY WILL CHARGE ME £6…….
YOU GET CHARGED FOR THEM TO DO NOTHING!
THIS WHOLE EXPERIENCE HAS BEEN SO STRESSFUL AND UPSETTING TO A FAMILY MEMBER AS THIS WAS A CHRISTMAS PRESENT AND NOW IM WITH NO ORDER AND BEING CHARGED MONEY FOR NOTHING

28 November 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Michelle created a lovely piece for us which captured a moment but I wanted something more special than a photo.
Michelle's service was swift, friendly and efficient,I cannot recommend her highly enough.
Thankyou

30 December 2025
Unprompted review
Rated 5 out of 5 stars

Great service and communication

Great service and communication. Few alterations to get the final product just perfect but nothing was a problem. Thanks to Michelle and the team. Really happy with the final product. Even got it in time for Xmas despite only finalising it 22nd

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Great and reliable service

I’ve ordered from loveyprints multiple times and this is such a reliable service to purchase at.Michelle who takes care of my enquiries I send is always quick with her responses and very supportive when it comes to any concerns or questions regarding products.Overall all my experiences have been fantastic such a positive experience.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product!
My wife loved it, it is such a unique gift, the people at lovely prints were fantastic and it can only be time and exactly like it was shown.

22 December 2025
Unprompted review
Rated 5 out of 5 stars

Wowwww

Wow! Ordered for a friend as a Xmas gift. Wasn’t entirely sure what I was ordering. Emailed Michelle as I wasn’t sure on the background I choose. She was so accommodating and went above and beyond. Truly appreciate the help and the wonderful gift which I know is going to be loved. Merry Christmas.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I’ve had two prints done with Loveyprints and they are amazing. One needed a little tweak which they did to my satisfaction. Michelle was brilliant and kept me updated of each stage and responded very quickly to any query. What I didn’t realise is that they do a poem to accompany the print which are amazing and appropriate for each one and it’s as if they know the persons in the photo. It is a beautiful touch. I definitely recommend this company and will use them again.

18 December 2025
Unprompted review

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