Love Louie LTD Reviews 126

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently impressed with the quality and variety of products included in the boxes, often highlighting how well the contents are curated and personalized to suit their pets' needs and even allergies. Many people appreciate the thoughtful selection of toys and treats, noting that their pets absolutely love them. Consumers frequently mention that the boxes exceed their expectations in terms of value and the excitement they bring to their pets. The ability to discover new and unique items not found in local stores is also a significant plus for many.

What people talk about most

Product

Reviewers express delight with the products received, often highlighting the thoughtful curation and quality.... See more

Quality

Users describe positive interactions with quality. Customers are consistently impressed with the high quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Say hello to our new favorite box! 🎁🐾 Thanks to Agria insurance, we scored the Boredom Buster Box from LoveLouieCo and we are seriously impressed. Fast delivery, super helpful team when I had a s... See more

Rated 5 out of 5 stars

I literally cannot say enough nice things about this company and the lovely lady who runs it! I’ve had 3, maybe 4 boxes now, all seasonal one off boxes and I have been blown away every single time. Th... See more

Rated 5 out of 5 stars

We just received Lily’s second box and I couldn’t be more grateful — thank you so much! ❤️ She’s been a little down lately, coming into season and missing out on her usual off lead walks, so th... See more

Rated 5 out of 5 stars

I received a dog hamper from this company as a gift from my insurance company. I filled in the application form which customised the hamper for my type of dog and was very pleasantly surprised when it... See more


Company details

  1. Pet Store

Written by the company

Multi award winning small family business, supplying a variety of pet products, raising money for animal charities all over the world having raised over £40,000 so far!


Contact info

4.8

Excellent

TrustScore 5 out of 5

126 reviews

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How this company uses Trustpilot

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Rated 5 out of 5 stars

SO pleased with the hamper we received

SO pleased with the hamper we received. It was tailored to our dog, as requested, including toys suitable for a strong chewer and even single source protein treats. I really wasn't expecting it to be so well thought through. The website was also very easy to use - I would happily recommend this company to anyone else. Well done Love Louie!!!

14 May 2026
Unprompted review
Rated 5 out of 5 stars

So happy with our box!!

Received our box from Love Louie and our puppy absolutely loves it!! We chose the boredom buster box and it definitely lives up to it's name!!
Such lovely gifts and couldn't believe the quality of the gifts you get for the price. Such a good idea for your own pet, or a gift for someone you know.
Thank you so much Love Louie :)

23 January 2026
Unprompted review
Rated 5 out of 5 stars

Amazing every time

We just received Lily’s second box and I couldn’t be more grateful — thank you so much! ❤️

She’s been a little down lately, coming into season and missing out on her usual off lead walks, so this box arrived at the perfect time. Her excitement when she saw all the new toys and treats was priceless!

What really stands out is how thoughtfully curated the box is. It’s clear that the selection isn’t random, it’s tailored to her play style and preferences. The Tuffy ring, in particular, has been a huge hit!

Great value for money, super prompt delivery, and a genuinely lovely experience. I’ll definitely be ordering again and recommending you to all my dog-loving friends!

6 October 2025
Unprompted review
Rated 5 out of 5 stars

Crackin Box from Love Louie LTD

We just received the box of goodies from your business and we can't believe how many products were in there it's fantastic our cat says a big Thank you he was hugging the box when I came in from work! We are keeping some of the treats n toys for his christmas! But it is surely a huge hit from him and us thank you so much will recommend you to other pawrents 🥰🐱 Fiona x

31 October 2025
Unprompted review
Rated 5 out of 5 stars

What a wonderful company

What a wonderful company. I first was informed through my Agria Insurance. The boxes are superb. A good selection of treats and toys. Well packed and excellent information from the company regarding delivery dates. Would highly recommend as the price is brilliant for the content. Plus it’s a small British company so a win all round.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the box we chose..

Very impressed with the box we chose as part of a offer with Agria Pet Insurance, the quality of the toys and the lovely selection of goodies in this box is brilliant.. Thank you for selecting suitable toys to my 6 month old extreme chewer puppy Bear..

30 October 2025
Unprompted review
Rated 5 out of 5 stars

Absolute smasher of a small business!

I literally cannot say enough nice things about this company and the lovely lady who runs it! I’ve had 3, maybe 4 boxes now, all seasonal one off boxes and I have been blown away every single time. The contents of the boxes always far exceed the RRP and they always cater to my dog’s allergies as much as possible. The boxes are always despatched promptly and my instagram messages are replied to within a few hours. Honestly I would sign up to a monthly subscription box if it wasn’t for the allergy issues as it would be impossible to cater for his needs on a regular basis. Wouldn’t hesitate to recommend Loves Louie to anyone who will listen and I look forward to buying the upcoming Christmas box!

29 October 2025
Unprompted review
Rated 5 out of 5 stars

Say hello to our new favorite box

Say hello to our new favorite box! 🎁🐾
Thanks to Agria insurance, we scored the Boredom Buster Box from LoveLouieCo and we are seriously impressed. Fast delivery, super helpful team when I had a small issue, and the contents? Absolute paw-fection 🐶✨

We were super impressed! Expected a little box of samples or something when they said we would get a free goodie box. Didn't expect this and definitely didn't expect a choice!

1 October 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed

We got a free box as an offer with Agria Pet Insurance. I chose the junior dog box and noted on the order my pup’s preferences. I’m extremely impressed, it’s a lovely box and clearly care went in to choosing items that would suit my pup based on my note. She absolutely loves the toys she’s tried so far. I wasn’t expecting much for a free box but it was excellent and well worth the listed cost if paid for. Really impressed, thanks.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

Honestly can't believe how much was in the box for such a good price! Delivery was fast and communication clear. Will definitely order again.

25 September 2025
Unprompted review
Rated 5 out of 5 stars

Love the gift box

There was a communication issue re: delivery dates but was soon sorted by Customer Service.

Then the box arrived and it fitted the brief we wrote perfectly! We all love it (and the fact 10% donation gets made to a charity of our choosing). Thank you!

15 September 2025
Unprompted review
Rated 5 out of 5 stars

Could not be more delighted

We received a box of treats for our dog vis our insurance company and could not be more delighted. Ours is a rescue dog who never plays with anything other than a ball. We think in her formal life, she didn’t really learn how to play. She has loved everything in her box of treats. We will definitely be ordering again thank you from us and thank you from Ruby

3 September 2025
Unprompted review
Rated 5 out of 5 stars

We love Love Louie

We love Love Louie! We’ve had a couple of boxes now and they’re great value for money, but also a brilliant way to discover some new toys and treats that aren’t necessarily stocked in our local pet store. We had a question about our latest box and the customer service was absolutely outstanding. We’ll be back!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing business. Fantastic value for money


I first discovered this amazing company through my insurers, and I’m so glad I did! Since then, I’ve ordered several more boxes, and the value for money is simply unmatched. Each box is packed full of toys and treats, all carefully personalised to suit my pup’s needs. The quality and variety are fantastic, and it always feels like such a treat to open them.

Amy’s customer service is outstanding — she’s been so helpful in answering my queries and making sure everything is just right. It’s clear this is a business that genuinely cares about its customers (and their furry friends!).

A truly fantastic company that I’ll continue to order from again and again. Highly recommend!

11 August 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Value

This is my first cat box. Excellent value for money. A great selection of Cat toys and treats. My cat,Pumpkin has been playing all morning and thats with just one of the many in the box. I will be back again. Highly recommended.

10 August 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Received a free box of goodies courtesy of our insurer, and was really impressed with the contents and speed of delivery! Boxes can be personalised to your dog's needs. I also experienced really helpful and kind customer service from Amy when I needed to exchange an item from a separate order (due to my own mistake). Would recommend!

28 July 2025
Unprompted review

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