Lovejojo Reviews 24

TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Bought my daughter a my melody plushy bouquet and a lalabubu for her birthday and she absolutely lived them! Will order again

Rated 5 out of 5 stars

Wow what can I say... from ordering on Tuesday to receiving on Thursday I can't believe how quickly this Labubu arrived. I even WhatsApped on Tuesday to see if I received a reply and within 30 minutes... See more

Rated 5 out of 5 stars

I have ordered from LoveJojo twice now….the first time I was a little worried, but everything turned out great! My labubu was packed perfectly, and delivery was on time, communication was excell... See more

Rated 1 out of 5 stars

Placed an order on 07/05/25, still haven't received it. Sporadic replies to emails , being fobbed off each time. No despatch notice or tracking supplied by seller. Requested a refund, no reply as yet.... See more

Company details

  1. Toy Store

Written by the company

The home of adorable and kawaii toys and gifts.


Contact info

4.1

Great

TrustScore 4 out of 5

24 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Ordered 9 days ago and still haven’t…

Ordered 9 days ago and still haven’t received it. Had notification it had shipped 7 days ago but no tracking details so idea where my order is.
Edit:
Have received tracking info after getting in touch and asking for it, still do think this is a long time to wait though for an order. I’ve been told it should arrive in a few days, we’ll see I guess.
Edit:
Arrived 2 weeks after ordering, I was asked to remove this review but I have only stated facts. I didn’t get any tracking info until I asked for it and waited 2 weeks for it to arrive. Website states 8-10 days for worldwide delivery, but I’m in the uk.

6 January 2026
Rated 1 out of 5 stars

Order was cancelled by company due to…

Order was cancelled by company due to an issue with the shipping company. No alternative solutions offered. My daughter will now not have her Christmas present despite me ordering on 1st December. Poor service. Avoid.

17 December 2025
Unprompted review
Rated 4 out of 5 stars

Really good service

Really good service. I received my purchase (Labubu doll) within 4 days. The order status wasn't updated online so I didn't know when my purchase would arrive however, I did receive a WhatsApp apologising for this and it explained this was due to illness. Otherwise, a very good experience.

26 October 2025
Rated 5 out of 5 stars

Opinionated Hello Kitty Plush!

Great smooth service and speedy delivery 10/10.

I bought this Hello Kitty plush for my niece, and now she treats it like her roommate. It gets tucked in at night, fed imaginary snacks, and apparently has opinions on which cartoon to watch. Hello Kitty can keep her opinions to herself, I say!

21 October 2025
Unprompted review
Rated 5 out of 5 stars

So many cute plushies!

I’ve ordered so many plushies from LoveJojo over the years that I’m starting to feel like I could open my own plushie zoo! Every single one has been amazing quality—super soft, cuddly, and always just as cute as the pictures. Orders arrive quickly and the thoughtful thank-you notes included in each package are such a lovely touch. LoveJojo is hands down the best place I’ve found for high-quality plushies, and I highly recommend them to anyone who loves collecting (or cuddling) these adorable little friends.

22 August 2025
Unprompted review
Rated 5 out of 5 stars

Authentic products and prompt delivery

It was my first time ordering from lovejojo. I've been looking for an authentic labubu for some time, and this site had lots of options! Delivery was quick, and the item was in perfect condition. Wouldn't hesitate to use them again in the future!

8 August 2025
Unprompted review
Rated 5 out of 5 stars

Labubu

Wow what can I say... from ordering on Tuesday to receiving on Thursday I can't believe how quickly this Labubu arrived. I even WhatsApped on Tuesday to see if I received a reply and within 30 minutes they replied. I'm going to have 1 very happy granddaughter 🥰. Definitely will be using love jojo again. Thanks

7 August 2025
Unprompted review
Rated 5 out of 5 stars

I have ordered from LoveJojo twice…

I have ordered from LoveJojo twice now….the first time I was a little worried, but everything turned out great! My labubu was packed perfectly, and delivery was on time, communication was excellent, and most importantly my labubu was totally authentic and perfect! I ordered one pre opened and I honestly couldn’t even tell it had been opened! The box was completely intact and the bag was never opened at all which is brilliant because it lets you unbox it and open it yourself, while still guaranteeing the one you want!

The second time I ordered another labubu and opted for the next day delivery option, again, delivery was on time, my labubu was perfectly packaged, and communication was amazing as always! My labubu was completely authentic and perfect! Very happy 😆

I will definitely be ordering from here again very soon!

Thank you so much ☺️

24 July 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. I was worried because there are so many fakes out there but this is legit! My daughter is so happy. We will be back again soon I’m sure!

10 July 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look