Lovegobuy Reviews 464

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent quality of the products, which frequently matched or exceeded expectations and appeared exactly as pictured online. Customers consistently highlight the fast and efficient delivery service, with many receiving their orders sooner than anticipated and noting the careful, secure packaging that ensures items arrive in perfect condition. The ordering process is generally described as smooth and well-organized, with accurate tracking and good prices, making the overall purchasing experience very satisfying for many. However, some customers also noted issues with product quality, with items deteriorating quickly or not meeting expectations, and a few experienced problems with missing items in their parcels. Additionally, a minority of people were dissatisfied with the shipping costs, finding them outrageously expensive or experiencing delays in receiving their orders.

What people talk about most

Product

Consumers find product quality to be overwhelmingly positive, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the top-notch quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the ease... See more

Price

Reviewers mention positive feedback about price, with many finding prices very competitive and offering good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several items from Lovegobuy, including shoes, caps, pants, and a matching set. The whole process went smoothly — the website was easy to use, and the shipping was faster than I expected.... See more

Rated 5 out of 5 stars

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied. The customer service is excellent — before eac... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommen... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My Parcel arrived a few days ago, and I'm very happy with it. My first package... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

464 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

lovegobuy recommended

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommend lovegobuy.

11 July 2025
Unprompted review
Rated 1 out of 5 stars

STAY AWAY!!!

this is a absolute scam. I ordered over $1000 aud worth of items just to find out that I'm unable to use any of the available shipping lines advertised besides one of them that costs $150 aud to ship 2kg. also the processing times are horrendous.

17 June 2025
Unprompted review
Rated 1 out of 5 stars

Bought something

Bought something, Didn't Want it because i thought how much shipping will cost yes they're very bad They're a MIDDLE MAN they should NOT be Charging You more than 1-5 USD for Shipment Cancelled immediatelly Did a Strike thru Paypal They told me i will get Refunded if I let go Of the Case I contacted Paypal To not press Charges A second ago i told them The Case Was closed They Blocked me On whatsapp + Support on the Website and Never texted back Its a very Low Quality Website Don't and I mean it Do NOT Order From them Or else You will just lose you're Money.

22 May 2025
Unprompted review
Rated 5 out of 5 stars

nice chinese agent

Lovegobuy presents itself as an interesting platform for those seeking access to products from Chinese markets with the convenience of an intermediary service. Its competitive pricing and the ability to find hard-to-source items make it an attractive option for international buyers. Additionally, its user interface and customer service are often regarded as accessible and responsive.

21 May 2025
Unprompted review
Rated 1 out of 5 stars

Weeks of Silence – No Refund, No Support, Just Ghosted

After nearly two months of my order going unfulfilled and being repeatedly ignored by Lovegobuy’s customer service, I finally got a refund—but only after publicly calling them out. Now they’re trying to charge me $25 just to return my own money because they couldn’t deliver. Be extremely cautious ordering from them. I won’t be making that mistake again.

14 April 2025
Unprompted review
Rated 1 out of 5 stars

One of the worst agents so far.

One of the worst agents so far.
1:they pay you for 5 stars ratings, and this is very concerning about their service.
2: so freaking slow service, if you order a product, it will be accepted in warehouse maybe after 2 weeks if you are lucky.
3: there is NO SUPPORT. If you contact the customer service they just tell you to be patient or that they will solve the problem asap, doing nothing to solve it. If you want to solve a problem in 1 day it is impossible my brother. They give you 1 reply a day. So to have a full conversation you have to wait at least 2 weeks to know what is happening. Going back to other agents.

11 March 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service and Tracking Issues

I couldn't track my package as expected, and the agents were unable to provide the information in a timely manner when I needed it. The service and customer support have declined, making me consider switching to another provider.

5 March 2025
Unprompted review

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