Lovegobuy Reviews 464

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 149 reviews, reviewers overwhelmingly had a great experience with this company, often praising the excellent quality of the products, which frequently matched or exceeded expectations and appeared exactly as pictured online. Customers consistently highlight the fast and efficient delivery service, with many receiving their orders sooner than anticipated and noting the careful, secure packaging that ensures items arrive in perfect condition. The ordering process is generally described as smooth and well-organized, with accurate tracking and good prices, making the overall purchasing experience very satisfying for many. However, some customers also noted issues with product quality, with items deteriorating quickly or not meeting expectations, and a few experienced problems with missing items in their parcels. Additionally, a minority of people were dissatisfied with the shipping costs, finding them outrageously expensive or experiencing delays in receiving their orders.

What people talk about most

Product

Consumers find product quality to be overwhelmingly positive, with many expressing satisfaction with their... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the top-notch quality... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising its speed and efficiency,... See more

Order

Customers consistently note positive experiences with order, with many expressing satisfaction with the ease... See more

Price

Reviewers mention positive feedback about price, with many finding prices very competitive and offering good... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered several items from Lovegobuy, including shoes, caps, pants, and a matching set. The whole process went smoothly — the website was easy to use, and the shipping was faster than I expected.... See more

Rated 5 out of 5 stars

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied. The customer service is excellent — before eac... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My order arrived a few days ago, and I'm very happy with it. I highly recommen... See more

Rated 5 out of 5 stars

Lovegobuy has excellent customer service through Discord and their website. They offer very good prices and many coupons. My Parcel arrived a few days ago, and I'm very happy with it. My first package... See more


Company details


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

464 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent support

Excellent support, i can't blame the time of answer because im in EU and they are in China. But in my oppinion the support is really really helpful

3 April 2026
Unprompted review
Rated 1 out of 5 stars

Not the same anymore.

So I’ve done 3 big hauls in total with this guys. First one was perfect, second one got some items lost but they gave us the products for free sending them back. But then, this 3rd time… I received everything in 1 and a half months, kind of normal. But there was to products that for over 2 months me and them didn’t know where they were. Every time same response: “We will look into it”. They said that would give me a full refund which I still didn’t get. Another month later trying to get my product with a not helpful support service I get that I have to pay a redelivery when that said that were gona pay that. I still didn’t get my products. That are not the same any more. Reviews out there are outdated. Do not buy.

29 March 2026
Unprompted review
Rated 5 out of 5 stars

Why Lovegobuy is my new go-to agent for hauls

I’ve recently received my latest haul from Lovegobuy, and I’m honestly impressed with the level of service. What sets them apart for me is the transparency; the free QC (Quality Control) photos were clear and helped me confirm the quality of the hoodie and the belts before they were even shipped.

The items arrived well-packaged and exactly as described. The interface is intuitive, making the whole purchasing and shipping process much smoother than on other platforms I’ve tried. If you’re looking for a reliable agent that actually pays attention to detail, I highly recommend giving Lovegobuy a shot. Definitely worth the switch!

26 March 2026
Unprompted review
Rated 5 out of 5 stars

I had an amazing experience with this…

I had an amazing experience with this store. The service was excellent, my clothes arrived in perfect condition, and the delivery was surprisingly fast. I truly recommend this website and would definitely buy from them again.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM

They didn't deliver my parcel for 2 months. They promised a refund but put it in a 'balance' that I cannot withdraw unless I deposit more money. Total scam(:

25 March 2026
Unprompted review
Rated 5 out of 5 stars

Order placed at lovegobuy

I ordered from lovegobuy at the end of February this year I took two packages to France and frankly I can only be satisfied with their fast service, their response in less than 24 hours and the delivery time more than reasonable!

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Haul arrived in 10 days

I’m seriously impressed with my order. The products exceeded my expectations and felt high quality right away. What you see online is exactly what you get in real life. Delivery was fast too, it showed up after only 10 days, safely packed with no issues. The whole process went smoothly from checkout to arrival. I would 100% shop here again.

24 February 2026
Unprompted review
Rated 1 out of 5 stars

Scammers

absolute joke, they literally scamming people i purchased an item and i did applied for a refund they didnt give my money back i tried to speak to the support and they repeatedly say same nonsense reply they say same thing everytime you talk with them.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

„Very satisfied”

On January 26th I ordered three pairs of shoes, and yesterday, February 7th, they had already arrived here in the United Kingdom. I am very satisfied.
The customer service is excellent — before each shipment they send photos of the product.
They also managed to fit everything into such a small box that I couldn’t believe three pairs of shoes would fit inside. To my surprise, all three pairs were there, with the boxes neatly folded and nothing damaged.
As a bonus, I also received a free polo shirt, which was a very nice touch.If you’re wondering whether

7 February 2026
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look