Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more
Company replied
really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more
Company replied
Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more
Company replied
Company details
- Leasing Service
- also in
- Auto Broker
- Car Finance and Loan Company
- Car Leasing Service
- Electric Motor Store
- Motor Vehicle Dealer
About loveelectric
Written by the company
loveelectric is on a mission to revolutionise all-electric motoring.
Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.
We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.
Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.
We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.
#LoveYourJourney
Contact info
5 South Charlotte Street, EH2 4AN, Edinburgh, United Kingdom
- hello@loveelectric.cars
- loveelectric.cars
4.8
Excellent
939 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Love Loveelectric
Simple, efficient and great customer service. The whole process from introduction to the scheme, through vehicle selection and ordering was completely straightforward and hassle free
6 August 2026
Reply from loveelectric
Thank you for the 5* review, Bob!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Everyone at Love Electric has been simply brilliant!!!
Everyone at Love Electric has been brilliant from start to finish, I can't fault them. Going for an Electric car in the first place was a bit of a leap of faith as it was a little unknown to me, but the good people at Love Electric have made it simple, quick and easy. Thank you very much, good job!
4 August 2026
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Excellent customer service.
From start to finish, the experience was excellent. Great customer service and a real ‘can do’ attitude.
30 July 2026
Unprompted review
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, David!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
I Love LoveElectric...............
I Love LoveElectric! my first venture into going EV from a traditional ICE was a scary thought, I chose a BYD Seal Excellence and Kristina at LE guided me though the process with great patience and professionalism.
Then when i placed my order the baton was passed to Rachel who communicated brilliantly and organised delivery on a day to us ! The communication from the whole team at LE has been incredible, to a level rarely seen these days, and to round it off i absolutely delighted with my car which is a testament to Kristina and Rachel.
24 July 2026
Unprompted review
Reply from loveelectric
We’re over the moon to hear you had such a great experience with loveelectric, Gordon.
The jump to electric can be a daunting one, so we’re so pleased that Kristina and Rachel made the process such a positive experience for you - we’ll be sure to pass your feedback on to them both.
Welcome to the all electric motoring club - enjoy the BYD Seal!
~ the loveelectric team
Fabulous delivery experience
Oliver (English) kept me informed all the way through the delivery process (answering questions super quickly and in an informative manner). The dealership from where the collection was made (we opted for a collection rather than delivery to our home address) were exceptional as well. The entire delivery process was super smooth and we were made to feel informed and in control at all times.
Delighted with the overall service - thank you LoveElectric team for making this so easy.
27 July 2026
Reply from loveelectric
You’re very welcome Simon - it’s always a pleasure to hear from drivers who are delighted with the overall service.
We aim to make the entire process as simple and as pleasurable as possible, so it’s great this was reflected in your experience.
We’ll be sure to pass your positive feedback on to Oliver, too.
If there’s anything else at all we can help you with, please don’t hesitate to get in touch with one of the team.
~ the loveelectric team
Really pleased overall
Really pleased overall — smooth process from start to finish and a quicker delivery than I expected. The car's great and everything matched the description, so no complaints on that front.
The one thing keeping it from 5 stars: it arrived with a chip in the windscreen. Fair play, it was noted on the condition report so there was full transparency — but I do think it would've been nicer if they'd just sorted it with a quick resin repair before handover and still flagged it on the paperwork. Instead I've had to go out of my way to arrange it myself on day one. Small thing, and easily avoided next time, but worth flagging.
That aside, genuinely good service and I'd happily recommend them.
22 July 2026
Unprompted review
Reply from loveelectric
Thank you for the positive review, James. It’s great to hear you would happily recommend us and are really pleased overall.
We appreciate you being candid about what would have made it a 5* experience for you. We’re always looking at way to improve our service for both our current and future customers, so have noted your feedback for the future.
Otherwise, enjoy your EV and please don’t hesitate to get in touch with anything else we can help you with in the meantime.
~ the loveelectric team
Fantastic, supportive, speedy service!
Love Electric made the ordering of my EV an incredibly smooth process. They were very supportive and quick to answer any queries I had. The customer service provided was absolutely fantastic and I would definitely recommend. The process of ordering my vehicle to it's delivery date was only 7 days, and I cannot fault the professionalism and dedication shown to fulfilling my order.
22 July 2026
Unprompted review
Reply from loveelectric
Positive reviews like yours really make the difference, Ellie!
It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.
If there’s anything we can help with in the future then please get in touch.
Otherwise, enjoy your new car and we’ll see you out on the road.
~ the loveelectric team
Reply from loveelectric
Thank you for the positive review, Michael!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Straightforward
Straightforward, quick and open communication. Very easy to set up, and very pleased with the outcome
13 July 2026
Unprompted review
Reply from loveelectric
Thank you for the 5* review, Joe!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Pleased with the service from start to…
Pleased with the service from start to finish. Placing an order was easy with all the required information accurately at hand when needed. I was always kept in the loop for the delivery dates and charger installation. Delivery was on time as promised.
22 June 2026
Reply from loveelectric
Thank you for the 5* review, Seetaram!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Loveelectric makes it easy to switch to EV
Loveelectric makes it easy to find the right car for you and gives you the information you need to make an informed decision. Once I'd committed to the car, the team worked hard to ensure everything ran smoothly, from delivery through to installation of my home charger.
6 July 2026
Unprompted review
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Gary!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Having a to home delivery
16 July 2026
Reply from loveelectric
Thank you for the review!
~ the loveelectric team
Loveelectric - hassle free experience
Loveelectric kept me informed every step of the way so I was in no doubt as to what was happening and when with my order.
And, they were good to their word, doing exactly what they said would happen.
All in all, a hassle free experience.
This is the second time I have used them and I can't fault them.
16 July 2026
Reply from loveelectric
Thank you for such a positive review, Richard!
Knowing that you've enjoyed your experience enough to commit to another EV with us means the world to the whole team. Whether you're upgrading, switching car or simply sticking with what you love, we're thrilled to have you with us for another round.
Here's to more miles, more savings, and more smiles.
~ the loveelectric team
The Love Electric team is great
The Love Electric team is great! Super quick and responsive through the whole process. They explained everything well, provided updates along the way. I would highly recommend them.
10 June 2026
Reply from loveelectric
Thank you for the 5* review, Britt!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Will!
Everyone in the team loves hearing how happy our new drivers are. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Very positive experience…
I have had a very positive experience with loveelectric - I chose a used (re-loved) car and the whole experience was smooth and relatively quick. There was a slight delay due to a recall on the car but that was out of their control. All of the staff I have had interactions with have been really friendly and helpful. if you are looking for a salary sacrifice scheme I would highly recommend them.
13 July 2026
Unprompted review
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Lloyd!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Very good experience
Very good experience, they stuck to the agree delivery date and car was delivered at 11am.
8 July 2026
Reply from loveelectric
Thank you for the 5* review, Mark!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
No stress process by loveelectric
The entire process was easy and managed very well by loveelectric team , they were available to clarify doubts and made sure that all your questions are answered
Thank you loverlectric team !
10 July 2026
Reply from loveelectric
We’re delighted you had such a positive experience with loveelectric, Farooq!
Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.
Welcome to the all-electric motoring club.
~ the loveelectric team
Reply from loveelectric
Thank you for the positive review!
We’re very pleased you found the ordering process smooth and are now enjoying your EV.
Welcome to the world of all-electric motoring!
~ the loveelectric team
Great from start to finish
Great from start to finish. Regular updates and always there to answer any questions.
10 July 2026
Reply from loveelectric
Positive reviews like yours really make the difference, Kris.
It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.
If there’s anything we can help with in the future then please get in touch.
Otherwise, enjoy your new car and we’ll see you out on the road.
~ the loveelectric team
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