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loveelectric Reviews 

939
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 279 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for being exceptionally helpful and guiding them patiently through every step of selecting and ordering their new electric vehicles. Consumers also deeply appreciate the fast delivery service alongside clear, consistent communication from the very beginning until the car arrives safely at their home. However, some reviewers were not happy with delivery scheduling, pointing out long unexpected delays and estimated dates that kept being pushed back. A few people mentioned encountering frustrating experiences due to communication issues and feeling disappointed with the overall service provided during their lease.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, describing team members as exceptionally knowledgeable,... See more

Service

Consumers find service to be positive, highlighting a smooth, seamless transaction and excellent support from... See more

Delivery service

Customers expressed great satisfaction with the delivery service, frequently highlighting quick turnaround... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting responsive and... See more

User experience

Clients share positive opinions on user experience, highlighting how smooth, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Smooth transaction, everyone involved was exceptionally helpful. Quick turnaround from an initial enquiry to a delivery date on a used vehicle. The car is immaculate. I'm very happy I've made a decisi... See more

Company replied

Rated 5 out of 5 stars

I don't have anything negative to say! This is my second lease from loveelectric and on both occasions the process has been smooth and easy to follow. From the ease of choosing and booking you... See more

Company replied

Rated 5 out of 5 stars

really good website, makes choosing a car very easy. good communication with the loveelectric team through out the process. it’s my second time using them, will probably be a third when this contract... See more

Company replied

Rated 5 out of 5 stars

Amy was fantastic at answering my questions and giving me confidence to proceed with the order. Very knowledgeable and personable. Overall the process so far has been smooth and there has always been... See more

Company replied


Company details

  1. Leasing Service
  2. also in
  3. Auto Broker
  4. Car Finance and Loan Company
  5. Car Leasing Service
  6. Electric Motor Store
  7. Motor Vehicle Dealer

About loveelectric

Written by the company

loveelectric is on a mission to revolutionise all-electric motoring.

Founded in 2021, we’ve built a fully regulated salary sacrifice platform that empowers employees to lease electric cars using pre-tax income, cutting monthly costs by up to 60%.

We're a B Corp-certified electric vehicle leasing broker specialising in salary sacrifice, enabling businesses and employees to transition toward sustainable mobility. Our inclusive employee benefit allows employees to save up to 60% on new and used electric cars while helping companies lead the way in sustainability - all at zero cost and zero risk to employers.

Every car leased through us comes with fully comprehensive insurance, maintenance, servicing, tyre replacement and breakdown cover - all as standard.

We’ve recently launched the UK’s first salary-sacrifice-compatible virtual Charge Card: a virtual Visa card that turns EV charging into a tax-efficient, fraud-proof, cost-neutral solution for businesses.

#LoveYourJourney


Contact info

4.8

Excellent

TrustScore 5 out of 5

939 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.8

All reviews

(939)

258 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience

Delivered as expected - a seamless process from setting up the companies salary sacrifice scheme to the cars being delivered

The educational process was simple and informative

the website portal to order the vehicle was simple with no gaps it was a simple process from picking a car to it being delivered - very transparent

the staff were helpful along the process - and even following up once the car was delivered

23 February 2026
loveelectric logo

Reply from loveelectric

Positive reviews like yours really make the difference, thank you.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Great experience with Evan

Great experience with Evan. Really knows his stuff and was very patient with all my questions.

24 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Nick!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Evan.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Very good communication through the…

Very good communication through the process and car is fab.

25 February 2026
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Reply from loveelectric

Thank you for the 5* review, Sarah.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Exceptional Speed and Support - Amy must be appraised for her professionalism & Speed

I had a fantastic experience with Amy at LoveElectric. She was incredibly reassuring and fast, helping me navigate the salary sacrifice scheme effortlessly. I had very specific requirements for my BMW i5 including wheels, paint, trim, and specific brake callipers. Amy worked diligently to secure the exact specification I wanted. Communication was flawless, and she made the entire process stress-free. I’m thrilled that my order is accepted and can't recommend Amy and LoveElectric enough!

19 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Can’t fault Love Electric

I’ve been using Love Electric for over 2 years now, and not long received my 2nd car from them. The system is super slick and the staff are very helpful and knowledgeable. Can’t fault the service so far.

19 February 2026
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Reply from loveelectric

Positive reviews like yours really make the difference Joe.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car (again) and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

Very helpful staff

I dealt with Amy who was extremely patient and looked after me really well... I asked for around 12 different quotes/specs and had a lot of general questions, but Amy was able to answer all of my queries really quickly and I'm pleased to say I placed my order today!!

17 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Tony!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Fantastic Service…

I arranged a call via the website which was really quick and easy. Amy called me right on time and was so lovely. She answered all my questions in great detail making my decision to get a car through the scheme a no brainer really! I've had many questions that I asked after our call (via email) and each time she has responded with all the info I need and in such a friendly manner. She has made this process so quick and easy and genuinely has been one of the main factors in me choosing the scheme.

11 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Shante!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Amy.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Fast

Fast, efficient response with expert advice

17 February 2026
Unprompted review
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review Steve.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 5 out of 5 stars

Fantastic customer service from start…

Fantastic customer service from start to finish from Jess and Katie, 5 stars!

17 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Callum!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the order process is. Thank you for taking the time to leave us such a great review.

We’ll be sure to pass on your kind words to Jess and Katie.
Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

I've had a great experience with the…

I've had a great experience with the Loveelectric team. Throughout the process, all my questions were answered fully and promptly.

16 February 2026
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Reply from loveelectric

Thank you for the 5* review!

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Amy has been very helpful in respect of…

Amy has been very helpful in respect of securing my new lease at a better price and with great service.

14 January 2026
Unprompted review
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Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review Claire.

We’re very pleased you had a positive experience with Amy & have ordered your new EV.

~ the loveelectric team

Rated 5 out of 5 stars

Excellent prompt communication

Excellent prompt communication and great service.
very helpful when spoke to them on the phone

10 February 2026
Unprompted review
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Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric Sean!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the ordering process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

quick and efficient process

10 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the 5* review, Mark.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Really easy

Really easy, straightforward and no hassle. Would recommend.

9 February 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Holley.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Love electric were fantastic…

Love electric were fantastic and guided me through every step of the process to get driving in a preloved EV. The prices offered were reasonable, and the communication on the run up to delivery was second to none. Great service

8 February 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Matt.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Love Electric Excellent Customer Services

My allocated EV team member went above and beyond in finding the exact vehicle I required at very short notice. Kept me updated daily by phone, and made the whole process very easy.

5 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We’re delighted you had such a positive experience with loveelectric!

Everyone in the team loves hearing how happy our new drivers are; whether it be with their car or how smooth the ordering process is. Thank you for taking the time to leave us such a great review.

Welcome to the all-electric motoring club.

~ the loveelectric team

Rated 5 out of 5 stars

Amazing Customer Service

Very helpful and clear on everything from the quotes, to how the schemes work. Even went out of the their way to help through the paperwork/contract stage.

4 February 2026
Unprompted review
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Reply from loveelectric

Thank you for the 5* review, Dale.

We’re very pleased you found the ordering process smooth and are now enjoying your EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

Rated 5 out of 5 stars

Ease of use, professional outfit.

Right from the get go, loveelectric handled my initial enquiry and subsequent agreement then final delivery of the car perfectly.
All questions were answered in a timely and professional manner, always.

3 February 2026
Unprompted review
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Reply from loveelectric

Positive reviews like yours really make the difference Adrian.

It’s always great to hear how happy drivers are after getting a car with us, right through the ordering process to delivery & aftercare.

If there’s anything we can help with in the future then please get in touch.

Otherwise, enjoy your new car and we’ll see you out on the road.

~ the loveelectric team

Rated 5 out of 5 stars

A great experience from loveelectric…

A great experience from loveelectric from start to finish. Easy ordering process, great communication at all times by the team and swift responses to any questions. Wouldn't hesitate to recommend

4 February 2026
Unprompted review
loveelectric logo

Reply from loveelectric

We really appreciate you taking the time out of your day to leave us this review Gareth.

From the very first time you log onto the loveelectric app, all the way through to sitting behind the steering wheel of your EV, we aim to make the process as smooth and enjoyable as possible.

Whether you’re popping to the shop or going on a road trip, we’re sure you’ll enjoy every mile of it.

~ the loveelectric team

Rated 4 out of 5 stars

I've just received my second vehicle…

I've just received my second vehicle from love electric, they've always been helpful and sorted out any hiccups without a fuss.

30 January 2026
Unprompted review
loveelectric logo

Reply from loveelectric

Thank you for the positive review!

We’re very pleased you found the ordering process smooth and are now enjoying your second EV.

Welcome to the world of all-electric motoring!

~ the loveelectric team

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