Lovedoll UK Reviews 

396
•
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

This is a fraud. We ordered a doll and we received a completely different one, lower quality e and different dimensions. We contacted the customer service, asking for a replacement or refound. They... See more

Rated 1 out of 5 stars

Useless site hardly ever reply's to messages also uses to a stupid bot which is not good for customer service when looking to order or sell very expensive dolls or just need help or advice. Messaged t... See more

Rated 1 out of 5 stars

I spent over £1500 over 4 months ago on a doll and have yet to receive it and every form of communication I try is blocked. The automated bot on the website just says that it'll get someone else to ge... See more

Rated 5 out of 5 stars

Arrived earlier than I expected, delighted with the way it looks, although it will take some time to fully appreciate the quality. The only thing I would note is the box in which it was shipped. It co... See more

Company details

  1. Sex Toy Store

Written by the company

UKs leading retailer of love dolls.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

396 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.5

All reviews

(396)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10/10

Great company, good communication, highly recommended. Delivery was faster than I though it would be and the doll was exactly what I expected. Can’t really ask for more than that tbh! 10/10.

24 June 2020
Unprompted review
Rated 3 out of 5 stars

The doll is great

The doll is great, forget any fears that she wont look as good as the photos, the factory shots do not do her justice, I have a passionate male response to her, however she arrived without a tongue when the website states that this is standard, also the courier company DHL only sent one man out, and because of the COVID19 situation I had to wrestle the poor girl up the stairs, was not good for either of us.

4 June 2020
Unprompted review
Lovedoll UK logo

Reply from Lovedoll UK

please check inside the mouth, the tongue is inside. Sorry about DHL, normally they will help you carry large parcels where you need them :(

Rated 5 out of 5 stars

prompt delivery and great service

Very prompt delivery and great information throughout the process keeping me updated at each stage, and more than happy to answer any questions that I had

2 June 2020
Unprompted review
Rated 5 out of 5 stars

Just got my girl and it just amazing…

Just got my girl and it just amazing how good she looks, i can only say one thing on the down side she is about the same wate as a real woman, apart from that she's great, all i need now is to purchase an AI head and i will have a real companion, by the way if you're going to get a doll make sure you don't bye any dresses for it, i bought a few in a medium size, but now iv going to have to get her the same dresses but in a smaller size,

29 May 2020
Unprompted review
Rated 5 out of 5 stars

Awesome

Thank you Lovedoll for showcasing a wide variety of love dolls and accessory must haves, your website is easy to navigate and a joy to view. My latest purchase of tpe stain removal creams have worked a charm, removing black/blue stains left from black clothing, perfect.

25 May 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant.

Brilliant service with top quality products. Not just a cold faced online shop but a friendly and personal service.

30 April 2020
Unprompted review
Rated 5 out of 5 stars

Very satisfied

Happy that the manufacturer , put the permanent make up on my order Closed Eyed Head 81.

Only forgotten the colour of my original. It’s mismatch but overall does not matter.

27 April 2020
Unprompted review
Rated 3 out of 5 stars

To continue my experience below

To continue my experience below, love doll arranged a collection on 24th of March to collect the sealed doll we arranged to return and refund. It has now been a month since then and I have yet to receive any refund or communication regarding my queries... Can someone please give me a status update as its been a long time since you've collected the sealed andromeda doll... Thanks

26 April 2020
Unprompted review
Lovedoll UK logo

Reply from Lovedoll UK

we refunded this one at around the 30 day mark, please check

Rated 5 out of 5 stars

Very smooth transaction

Very smooth transaction. Everything arrived as promised. There was a small issued with the case damage in transit but this was quickly sorted out. Communication was good.
Graham (lovedoll) is a trusted seller and I would very much recommend his company and I look forward to doing more business with him In the future..

15 April 2020
Unprompted review
Rated 2 out of 5 stars

What was I thinking?

I hate it. I bought it in a weak and reckless moment and it was one of my biggest mistakes. There is nothing about it that turns me on. Also, there was no indication about how heavy the thing would be. Some people would probably love it, but not me. I will admit that the service and communication from Lovedoll was very good but the product was disappointing to say the least.

15 April 2020
Unprompted review
Lovedoll UK logo

Reply from Lovedoll UK

thank you for your review. I really appreciate the honesty. The weights of all dolls are listed on the product page but I'm guessing you didn't see it. I'm going to reach out to you to see if I can improve your enjoyment or offer you some options but, occasionally it does happen where a doll simply doesn't work for a person. I'm sorry it didn't work :(

Rated 5 out of 5 stars

Thanks for a fantastic service.

Thanks for a fantastic service.
It's been super, all the way. Special thanks to Graham for his always prompt and friendly manner of responding.
Quality in terms of service and stuff.

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Great customer service from start to…

Great customer service from start to finish. Graham was always on hand to help with any queries or issues I had. There were a few issues with delivery but Graham was very quick and efficient with resolving these - thank you!

14 April 2020
Unprompted review
Rated 5 out of 5 stars

Overall positive experience with only a…

Overall positive experience with only a couple of niggles.The product is superb so don't worry about that.The weight of her takes you a little by surprise but my god, she's looks a dream.Well worth doing.

8 April 2020
Unprompted review

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