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Lovebusiness Reviews 2

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TrustScore 3 out of 5

3.1

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3.1

Average

TrustScore 3 out of 5

2 reviews

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Rated 2 out of 5 stars

Ordered bt broadband but failed to get a promised discount

Ordered bt broadband and was initially happy with this company as the order was progressed promptly. HOWEVER!! A refund of the bt installation cost was promised but two months later am still waitin for this inspite of two follow up requests. Will now have to rasie this matter with the Ombudsman if payment is not received soon
UPDATE
In spite of responding to their request to make direct contact they still have not made payment of the promised refund so will now conduct the Ombudsman for help before resorting to County Court

19 January 2026
Unprompted review
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Reply from Lovebusiness

Good afternoon,

Thank you for taking the time to leave us a review. To help investigate your concerns, could you please send your business details to customercare@lovebusiness.co.uk, and the team will be able to support further.

Thanks,
Love Business

Rated 1 out of 5 stars

Once their sales team got the contract…

Once their sales team got the contract signed the company didn’t care what happened after. I was left without my telephone service for the first 2 weeks because of their serious neglect. I certainly wouldn’t recommend this company, not very professional. Since signing up they are sending constant emails regarding Love Energy, another part of this company. Imagine havn’t no electricity for first 2 weeks!

16 February 2026
Unprompted review
Lovebusiness logo

Reply from Lovebusiness

Good afternoon,
Thank you for taking the time to leave us a review. To help investigate your concerns, could you please send your business details to customercare@lovebusiness.co.uk and the team will be able to support further.
Thanks,
Love Business

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