Reply from Lovebrookandgreen
Thank you for taking the time to share this. It means so much to know you enjoyed shopping with us, and we hope to help you find something special again soon.
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Company details
Written by the company
Lovebrook & Green is the UK’s first ethical department store, showcasing exceptional brands for those who value beauty, quality and integrity. Our online department store curates brands from around the world that place responsible practices, transparency and craftsmanship at the heart of their business. Every brand featured on Lovebrook & Green is carefully reviewed against our ethical framework, which considers people, planet, animals and business conduct. This allows our customers to shop with confidence, knowing that each brand has been independently assessed rather than relying on vague or unsubstantiated claims. Our collections span jewellery, fashion, accessories, homeware, and lifestyle, celebrating thoughtful design and long-lasting pieces made with care. We prioritise brands that value skilled craftsmanship, fair working conditions, responsible sourcing and honest communication. To offer a more considered shopping experience, Lovebrook & Green also provides a dedicated Concierge service, including free 30 minute sessions with recommended personal stylists and interior designers. Whether selecting a meaningful gift, building a timeless wardrobe, or sourcing pieces for a home, our team offers tailored guidance to help customers make confident, informed choices. Lovebrook & Green is about slowing things down in a fast-paced world, where trust, clarity and enduring design come first.
Contact info
LONDON, United Kingdom
- 07356107550
- customercare@lovebrookandgreen.com
- lovebrookandgreen.com
4.4
Excellent
13 reviews
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Fabulous food order
The service was efficient and there was good communication with the delivery. The products are fantastic. Really tasting meat and fish .
13 October 2026
Reply from Lovebrookandgreen
Thank you for your lovely feedback. We’re so pleased the meat and fish were enjoyed, and that you felt well looked after from ordering to delivery. We look forward to welcoming you back to our Food Hall soon.
I’ve been really impressed…
I’ve been really impressed with Lovebrook & Green. They have a lovely range of products across lots of different categories, and ordering was quick and easy, with everything arriving promptly.
What I appreciate most, though, is the work they do behind the scenes. They carefully vet the companies and brands they sell, which takes the hard work out of making more ethical and considered choices. It’s reassuring to know that the products have already been researched and selected with those values in mind.
A great place to shop if, like me, you want to make more sustainable choices without having to spend hours researching every brand yourself.
10 September 2026
Unprompted review
Reply from Lovebrookandgreen
Thank you so much for taking the time to leave this lovely review. It means the world to us that you had a good shopping experience with us and we are thrilled that our in-depth research into the ethics and sustainability of each brand gives you reassurance.
Reply from Lovebrookandgreen
Thank you so much for taking the time to write a review for us. We are delighted that you had a good experience with us. Our mission is to make customer care a genuine pleasure for our customers as we think it matters hugely. Best wishes, Lucy
Reply from Lovebrookandgreen
Thank you so much for taking the time to leave a review. We know how busy life can be so we are always so appreciative when people take the time to leave a review. We are delighted that you found the ordering process easy. Our mission is to make ethical shopping genuinely convenient and pleasurable. Best wishes, the team at Lovebrook & Green.
Great Service, Great Department Store
Am thrilled with my Stripe and Stare underwear. Incredibly comfortable and soft. Used a Lovebrook and Green Birthday Gift voucher. Very easy and efficient order, and arrived quickly. Thank you!
17 May 2026
Unprompted review
Reply from Lovebrookandgreen
Thank you so much for leaving us this lovely review. We are so sorry as we thought we had responded to your review earlier and now see we had not. We always really appreciate it when people take the time to leave a review as it is our mission to make shopping a joy. With love from Lovebrook & Green.
Of Nature - wonderful face creams
A very smooth and enjoyable experience shopping with Lovebrook & Green, particularly knowing that companies listed adhere to high standards of sustainability and welfare. Very happy with of Nature day and night creams, silky texture, hydrating and smell delicious!
21 April 2026
Reply from Lovebrookandgreen
Thank you so much for taking the time to leave us a lovely review. We're thrilled that you had an enjoyable experience shopping with us and that you're enjoying your Of Nature products. A happy customer makes us happy too!
Reply from Lovebrookandgreen
Thank you for your lovely review. We're so delighted that you loved the flowers and that you were happy with the service you received. It makes our day to hear this.
Reply from Lovebrookandgreen
Thank you for leaving us a 5 star review. We're thrilled that you were happy with your order and delivery. A happy customer makes us happy.
Sensational service from an incredible…
Sensational service from an incredible company
13 January 2026
Reply from Lovebrookandgreen
Thank you so much for your review. Serving customers is the heart of what we do so we are thrilled that you had such a positive experience. We look forward to welcoming you back to Lovebrook & Green soon.
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