Love & Lace Reviews 

188
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Excellent service. Goods arrived ahead of the delivery date given and were of good quality at a reasonable price. Will definitely use this firm again .

Rated 5 out of 5 stars

Superly nice top quality stuff. Can't wait to start making things with it! Prices very reasonably and received the package relatively quickly..

Rated 5 out of 5 stars

Absolutely above and beyond personal service. Advice about matching the wire size of my existing broken bra wire, keeping me abreast of when the new stock would come in, speedy and good value dispatch... See more

Rated 3 out of 5 stars

The Bra wires are exactly the right size and strength to repair my Truimph Bras. I have gotten wires from different sites but they bent and broke too quickly not being as strong. A couple of years... See more

Company details

  1. Fabric Store
  2. also in
  3. Haberdashery
  4. Scrapbooking Store
  5. Sewing Shop

Written by the company

Modern PDF sewing patterns for lingerie & swimwear plus bra making kits & supplies for sewing your own lingerie. Check out our easy to follow step by step video tutorials on our YouTube channel & learn how to make your own bras, panties, bikinis & swimsuits. Our supplies are sourced responsibly & we carry dead stock which is a sustainable option for your sewing needs.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.7

All reviews

(188)

36 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Magdalena was extremely helpful

Magdalena was extremely helpful. She answered my questions promptly. The parcel was dispatched to the Isle of Wight and arrived 2 days later. I haven't seen it yet because I live in Cape Town. My friend is bringing it back. I am sure I will be delighted.

2 June 2023
Rated 5 out of 5 stars

I always find you can tell more about a…

I always find you can tell more about a company the way they treat you when something goes wrong.

I placed an order with love and lace and it looks like they forgot to include an item. It happens, we’re all human just trying to make our way in life.

I contacted love and lace using the instant message option, I was greeted with a friendly automated response to say they’ll get to me as soon as they can and email me to let me know they’ve messaged back. I received this quickly and the lady I dealt with was so pleasant to deal with. She apologised immediately and said she’d post the missing item free of charge the next day. That’s exactly what happened.

I’ve ordered the remnants bags twice now and haven’t been disappointed. Customer service has been fab so far. Keep it up, would love to see this business go further, thanks!

10 March 2023
Rated 5 out of 5 stars

Lovely pattern

Lovely pattern. I have been looking everywhere for a bra pattern that is suitable for a fuller bust. Not sewn one yet but reading through the instructions they look very clear and I like how the sizes are not nested.

24 February 2023
Rated 5 out of 5 stars

Lots choose from!

Lots choose from! Found exactly what I needed and a very good price too. Fast dispatch. Arrived in perfect condition and of very good quality. Thank you!

7 December 2022

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