Love & Crafted Reviews 303

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I placed the order in December as a Christmas gift however it didn’t arrive in time nor did they arrive at all is now the mid of February and the package has still not arrived. Whenever I sent an emai... See more

Rated 5 out of 5 stars

Cost kept down by low shipping fees, item was as described, arrived quickly and was well designed. Small packaging helped keep the item from being costly to mail and helped it blend in with other enve... See more

Rated 5 out of 5 stars

Product is Awsum ,Hugg Ring , nice quality , quick delivery ,great communication ! Gave to Girlfriend with the little note they included , she was overwhelmed n cried ! Hasn’ t left her finger since... See more

Rated 5 out of 5 stars

My 13 year old granddaughter was thrilled with her hug ring! She is a hugger, so it was perfect. I am not always confident that what I think is cool will be cool to her, but she put it on immediately,... See more

Company details

  1. Jewelry Store

Written by the company

Jewelry with a pinch of Love


Contact info

3.5

Average

TrustScore 3.5 out of 5

303 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything was perfect!

The price was right, for starters. The necklace (hugging in silver and black) is beautiful, and represents my wife and I (we love to hug and hold each other, and we are 250% always there for each other through thick and thin). I bought it for my wife for Valentine's Day, and am looking foward to seeing her open it.
I had absolutely no issues with the purchasing experience, the shipping/delivery.

11 February 2023
Unprompted review
Rated 5 out of 5 stars

Clover Hearts Necklace is beautiful!

I got the Clover Hearts necklace as a gift for my girlfriend, and she absolutely loves it! It is certainly an eye catching piece, and having the option to wear it as a clover or 4 hearts is very unique. We are very happy with the purchasing experience and the Love & Crafted team was very quick to answer any questions I had before placing my order!

8 February 2023
Unprompted review
Rated 3 out of 5 stars

Ordered the thick and thin ring for my…

Ordered the thick and thin ring for my fiance as a xmas present. My first surprise was that it was being delivered from China, luckily I ordered with enough time to get it before Xmas. Once it got here I noticed how cheap and bendable the ring was but the real kicker was when my fiance wore it her finger turned green confirming that it really is a cheap bit of kit.
If you are looking for a ring I eould go to a high street jewelers as even if you pay a tenner more at least it will last s bit longer and not leave you with green fingers.

Update: after my review love and crafted got back to me and offered to send a sterling silver thick and thin ring plus some extra bits, the new ring seems to be of better quality although haven't tried the necklace they sent. I can't see the silver one on their website yet so don't know if it is one you can normally get. This is a mixed bag for me as while the second ring was of better quality and I would have left a good review if this was the first one sent out I do have to take points off for the fact that I only got it after leaving a bad review and being asked to remove the original review in exchange for it, this makes me dubious of some of the reviews on here and have decided to update this review while leaving the original part so that people can make an informed decision going forward.

3 January 2023
Unprompted review
Rated 3 out of 5 stars

Great Necklace, pity about the delay in delivery

The Hug necklace is beautiful and my wife loves it.
BUT it did not arrive in time for Christmas which was disappointing as there was plenty of time for it to be delivered. It is also not mentioned at all that the item will be sent from China! It took nearly a month but it was finally delivered on January 5th 2023.
A great present, but be prepared for a long delay before you receive it.

12 December 2022
Unprompted review
Rated 5 out of 5 stars

Communication was great quick and…

Communication was great quick and prompt order and delivery with communication throughout. Delivered in a box with packet inside well wrapped all in all great from start to finish my wife loved her finished piece thank you L@C

10 January 2023
Unprompted review
Rated 5 out of 5 stars

fantastic customer service

Love and crafted has fantastic customer relations!! I had an issue that was resolved quickly and to my surprise a gift was sent to me , unbelievable

6 January 2023
Unprompted review
Rated 5 out of 5 stars

This is a beautiful ring 💍 my wife…

This is a beautiful ring 💍 my wife loves wearing it very much. The folks that work here work for you as well, making sure whatever it is you're purchasing is handled in a very professional, businesslike manner, from beginning to end. I will want to buy again from them.

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Top draw

Top draw. The product is beaut and certainly high quality, my other half loves the ring. Perfect fit
The communication from the love £ crafter team was second to none.
Couldn’t recommend this brand highly enough

12 January 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful necklace.

I bought the hug necklace for my partner, she was over the moon as she had never seen anything like this before, and neither had her friends or family, they all said how beautiful it was and very unique. I would definitely recommend buying from Love & Crafted and will return to buy further items later.

1 December 2022
Unprompted review
Rated 5 out of 5 stars

A daily reminder of how special she is.

Purchased the hug necklace for my wife for Christmas. It reminded me of us and how we hug every single day. This necklace is a reminder of how we always have our arms ready to wrap around the other to support, love and celebrate each other. She hasn’t taken it off since opening it!

25 December 2022
Unprompted review
Rated 5 out of 5 stars

Hug ring

Delivery was a bit slow but but worth the wait. Missus loved the ring which is well made and as described. Customer service is quick to respond and very helpful. Highly recommend this company.

8 January 2023
Unprompted review
Rated 5 out of 5 stars

exactly as they advertise 10/10

the service what absolutely brilliant and the product was exactly as advertised and brilliantly made couldn’t rate higher as a small business. definitely use again

12 December 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look