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Lotus Foreign Exchange Reviews 1

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TrustScore 3 out of 5

3.2

Currency Exchange Service
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Company details

  1. Currency Exchange Service
  2. Money Transfer Service

Written by the company

Lotus Foreign Exchange, established in 2002, is a leading provider of efficient and secure foreign exchange and global remittance services. With a strong presence in New Zealand, Australia, and Fiji, we cater to a wide range of customer needs. Our expertise spans foreign exchange, eWire remittance, MoneyGram, and MasterCard services, making us a trusted partner in the financial services industry. At Lotus, customer service is at the heart of our operations. We continually innovate and enhance our offerings to ensure that our clients have access to the most convenient and seamless transaction experience. Our commitment to integrity and transparency ensures that we maintain a strong sense of responsibility towards our customers. As a recognized brand in the South Pacific, Lotus Foreign Exchange continues to expand its operations. With a broad global network and extensive industry experience, we have become the go-to choice for individuals and businesses seeking reliable cross-border financial services.

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3.2

Average

TrustScore 3 out of 5

1 review

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Rated 1 out of 5 stars

So I visited the Manukau Branch to…

So I visited the Manukau Branch to pickup some currency which I ordered online and while standing the line, I heard a staff telling a customer the we haven't taken breaks since morning, with grumpy face and bad attitude " oh all this people standing here are uneducated and they don't have any patience in them and they cant wait to get severed" they don't think about us staff how we going through here serving all this dumb people, but there was nobody farcing or yelling at them or shouting showing bad behaviour to the staff, everyone was either talking on the phone or scrolling on there phones. Lotus if you have this kind of staff employed by you then better train them. small branch with this kind of bad staff is impacting on business and regular customers. hope this will be looked into it by management.

9 May 2026
Unprompted review

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