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Lotto Social Reviews 17,926

•
TrustScore 4 out of 5

4.1

Lottery Shop
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Review summary

Created with AI, based on recent reviews

Considering 1,819 reviews, reviewers had a great experience with this company. Customers generally find the platform easy to use and navigate, appreciating the straightforward setup process and the fun, engaging games available. Many enjoy the variety of games, including free options and those offering chances to win additional prizes and money, which adds to the excitement. The product is often described as providing top-tier entertainment and a relaxing way to pass the time, with users praising the vibrant visuals and smooth mechanics. However, some people were dissatisfied with the payment process, citing issues with unexpected charges, difficulties in understanding payment structures, and problems with withdrawals not being credited to their accounts. There were also concerns about charges continuing after cancellation and the inability to convert winnings from credit to cash. Additionally, some reviewers found the website experience frustrating due to pop-ups and difficulties accessing content, while others noted the app could be slow or difficult to follow.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, finding it easy to follow, set up,... See more

Payment

People report negative experiences with payment, citing unauthorized withdrawals and difficulties in stopping... See more

Website

Reviewers mention ambiguous feedback about the website, with some describing it as interesting, fun, and easy... See more

Product

Reviewers highlight positive aspects of the product, with many finding the free games and chances to win... See more

Application

Consumers find the app to be ambiguous, with some reviewers praising it as a great source of entertainment... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It a very good gambling site whit a good game the payment not immediate but guaranted

Rated 4 out of 5 stars

App is great when it's working properly. Great prizes to be won and great games to play. Lots of deals/special offers to be had.

Rated 5 out of 5 stars

Lotto social is great because it’s easy to use and navigate and the games are super fun too! The payments are really straight forward and easy to do. I highly recommend lotto social.

Company details

  1. Lottery Shop
  2. Gambling Service
  3. Gaming service Provider
  4. Software Company

Written by the company

Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.

Contact info

4.1

Great

TrustScore 4 out of 5

18K reviews

5-star
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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 90% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 1 out of 5 stars

Don't even want to give them 1star also date of experience has been the full 4/5 months they've started to con me

Don't even want to give them 1star it's an absolute con, get out of app as quick as you can, I've not signed up for them to take any money from my acc , only wanted 1 lotto ticket and now there taking 40/50 every month for over 4mnths now and not won anything although I checked my numbers came in, they won't let ypu cancel payments and even when you tick the box to say play once, within 2secs it's gone back to playing every time lotto on, don't know why or how the national lottery can allow this app to continue but I'm going to police about them

2 January 2026
Unprompted review
Rated 5 out of 5 stars

Lotto Social

The games are really fun and engaging, especially Lotto Drop, offering a perfect mix of bright, vibrant visuals and incredibly smooth mechanics. I really appreciate how easy it is to pick up, while still offering just the right amount of challenge to keep things interesting. This is the standout for me personally because the unique weather themed designs mixed with the thrilling bonus drops create an unmatched gaming experience. Whether you have five minutes to spare or want to play for longer, this app consistently delivers top-tier entertainment. If you are looking for an engaging way to pass the time, you absolutely have to check this out.

25 May 2026
Unprompted review
Rated 1 out of 5 stars

Absolute scam.

Absolute scam.
There’s no way on the website to cancel your membership - none of the links work.
You can’t remove your payment card.
When you email their support they just send you back to the website where the links don’t work.
It’s a scam.
The reviews on here are almost certainly fake.

29 May 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hello, thank you for your feedback 😊

We’re sorry to hear about your experience and understand how frustrating it can be if you’re having difficulty managing your account.

We’d like to clarify that Lotto Social is a legitimate business operated by Hatchster Limited, and account cancellation options are available through our official support channels and cancellation page.

For users wishing to cancel, please use where you will find all the instructions:
https://lottosocial.com/cancel-lotto-social/

Please respond to our information request so we can review your account, investigate the issues you encountered, and help ensure any active subscriptions are cancelled correctly 👍.

Best regards,
Alex

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