Lotto Social Reviews 17,521

TrustScore 4 out of 5

4.0

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are really happy with the user experience, finding the platform easy and simple to navigate, and many enjoy the fun games and the wide selection of lotteries available. People appreciate the convenience of playing without leaving home and the syndicate option for increased winning chances. However, some customers also noted issues with payments, mentioning delays in receiving funds and billing discrepancies. A few other people also felt that the website could be confusing at times, and some expressed concerns about certain aspects of the service or the payout process.

What people talk about most

User experience

Customers generally report positive experiences with the user experience, often highlighting its ease of use... See more

Payment

Customers consistently note negative experiences with payment. Many reviewers report unauthorized and... See more

Website

Reviewers highlight ambiguous aspects of the website. Many customers praise its ease of navigation, quick... See more

Product

Consumers find the product to be positive, highlighting the variety and quality of games available. Many... See more

Price

Users describe ambiguous interactions with price. While some customers found offers like 10 lines for £1.12... See more

Based on these reviews

Rated 4 out of 5 stars

Well the last time I went thru this email they sent me I signed up and was paying a mthly fee to play twice a week and they said I would get scratch cards to see if I won I never got them I'm Gona tr... See more

Company replied

Rated 4 out of 5 stars

I found the website from branded surveys so i was earning a bit of cash anyways so i said why not. i’ve had a lot of fun playing games lol😆. now to see if i can win anything…

Company replied

Rated 4 out of 5 stars

It's a lot more exciting than the other website! Easy to use and lots of temptation.

Rated 4 out of 5 stars

Good that I don’t have to go out to do lottery. Safe on my phone and hopefully if I win they will notify me.

Company replied

Rated 5 out of 5 stars

I love the syndicate way of participating in lotteries, and LottoSocial is my favourite platform. I just love the points you get to play free scratchcard and minigames with and as a bonus you can win... See more

Company replied

Rated 5 out of 5 stars

Excited already !! Never used the lottery just scratch cards, but this website makes it more fun! Fingers crossed ! BE LUCKY EVERYONE X

Company replied

Rated 5 out of 5 stars

It's amazing quick n easy to do aswell thank you speak tonight when I win thank you

Rated 4 out of 5 stars

Everything is nice and simple like myself. Great offers and you've got to be in it to win it...

Rated 1 out of 5 stars

Terrible, I received some random email that didn’t make sense saying someone tried accessing my account. Couldn’t communicate with a human in person about it so left to worry about what was happening.... See more

Company replied

Rated 3 out of 5 stars

I thought this was a good site but the lotto tickets you get I'm not sure they are official! When you get a number ,you just get free tickets .never money and the games you just win points or a f... See more

Rated 1 out of 5 stars

I want someone from this company to contact me asap regarding a serious data breach!! I got a text and as I thought I’d cancelled any subscription (that I wasn’t aware I had in the first place) I clic... See more

Company replied

Rated 5 out of 5 stars

big choice of lotteries to win millions of pounds. plenty of games to win money.

Company replied

Rated 5 out of 5 stars

I think this is brilliant I deffo keep playing it was really easy to play and the company is great

Rated 1 out of 5 stars

Lotto social are continuing to take £6.50 a week from my account. Ive blocked them but want a refund as I didnt authorise this subscription

Company replied

Rated 5 out of 5 stars

Great platform. Time flys if u got some to kill plus so many games! And fun ways to make money. Give it a go u wont be disappointed. :))

Rated 5 out of 5 stars

Love this site. Fingers crossed for a win 🏆

Company replied

Rated 5 out of 5 stars

This app is good because if you don't win any jackpots you still get offered additional lottery ticks for future draws. I would definitely recommend this app to others.

Rated 2 out of 5 stars

App is insanely slow Won two cash prizes, withdrawn to PayPal and it's been 3 weeks without the money coming through. Logged calls with support and nothing, just told to wait. Starting to think it'... See more

Company replied

Rated 1 out of 5 stars

Fun app at first, then 10 days to wait for your reward: - 3 days to release winnings into pending balance. - 7 days to pay to a paypal account. Ludicrous timeline but possible to win mo... See more

Company replied

Rated 1 out of 5 stars

You purchase tickets but if you win you just get ‘credit’ to buy more tickets and no cash. I was happy to use it but then they just signed me up to auto renew tickets and I cannot, no matter h... See more

Company replied

Rated 4 out of 5 stars

There is an extensive list of lotteries to play and syndicates get involved with. I love aspects like the number checking and they surely cover all of your lottery requirements. A clearer understandin... See more

Rated 2 out of 5 stars

Games were slow and kept stopping, Joined sounded good but noticed suddenly lots of payments going out on my account! So cancelled membership.

Company replied

Rated 1 out of 5 stars

This company is a fraud. It all Goes ok until you win some money. They start off by saying it needs additional cheeks and a wait 7-10 days. No reply. Then after chasing it up they now Say it’ passed... See more

Company replied

Rated 1 out of 5 stars

Do not invest a cent of your hard earned cash with this platform. Quick to take your money, slow to pay and then convert the payout to their advantage. 2 months to resolve a complaint is rid... See more

Company replied

Rated 4 out of 5 stars

There are always pros and cons with any lottery platform, and Lotto Social is no different. What I like about it is that it can offer better value than playing some of the main lotteries on your... See more

Company replied

Rated 1 out of 5 stars

Complicated web page, within a secure app did not make payment. They tried to take money out of my account. I presume they got my details from the trusted app?

Company replied


Company details

  1. Lottery Shop
  2. Gambling Service
  3. Gaming service Provider
  4. Software Company

Written by the company

Lotto Social is a leading lottery syndicate management service that has been serving the UK for over 15 years. In that time, we have grown to serve over three million members, making us the number one choice for those looking to increase their chances of winning big. With Lotto Social, you'll have more chances to win in all your favorite lotteries, including Lotto, EuroMillions, Powerball, MegaMillions and more. Our Win More Promise ensures that our members win more often than they would if they played alone, and with our ready-made lottery syndicates, we take care of all the hard work for you. You'll never have to pay more for your lottery entries again. In addition to offering more chances to win big in the lotteries, Lotto Social also offers free skill games where you can play for fun and win real cash. This is all included at no extra cost to you, making Lotto Social the complete package for anyone looking to increase their chances of winning. With over 15 years of experience and over three million members served, Lotto Social is a proven winner. Join us today and start grabbing more chances to win big in all your favorite lotteries. Our Win More Promise and free skill games make Lotto Social the smart choice for anyone looking to win more, for less.


Contact info

4.0

Great

TrustScore 4 out of 5

18K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

I have deactivated my account and they won’t leave me alone

I have deactivated my account and they still won’t leave me alone. They’ve been calling me for months from numbers all over the uk so I cannot block them. PLEASE LEAVE ME ALONE

8 April 2026
Unprompted review
Lotto Social logo

Reply from Lotto Social

Hi Alice, thank you for your message 😊

We’re really sorry to hear this has been your experience — we completely understand how frustrating and intrusive this must feel.

We’d like to reassure you that we only contact users who have an account or have previously interacted with our services. That said, if your account has been deactivated, you should not continue receiving calls, so this is something we’d like to investigate urgently.

Please respond to our information request so we can locate your details, remove your contact preferences, and ensure all communication is fully stopped 📵

We appreciate you bringing this to our attention and we’ll do our best to resolve it as quickly as possible.

Best Regards,
Alexandra

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