Very good quality items... Customer services are quick to reply and extremely helpful. Standard delivery doesn't take too long and returns are sorted easily with the money being returned no problem.... See more
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Just love this site. The orders are so quick to come. Good quality clothing, Fantastic value for money.
customer service needs improvement incorrect pricing on website states 'absolutely everything £1.50' yet several items priced at £2.00 and £3.00 each still never received full refund for overch... See more
Company replied
Quick delivery service. Waited only 2 days for items to come. Wish more items/clothes were available or more range of items and accessories. But overall not a bad website to shop from. Was re... See more
Company details
- Women's Clothing Store
- Bags and Luggage Store
- Fashion Accessories Store
- Jewelry Store
- Shoe Store
- Swimwear Store
Information provided by various external sources
Everyone is different and no one should be afraid to be themselves. Not with us. We connect with girls and women alike who want to feel good in what they are wearing. We are here to dress you from the 9-5 to the weekend, and everything in between. We connect through a mutual love of fashion; a place where females of all ages (that’s you), can be inspired to look good - every day. We aim to be inspirational, confident, creative and fun in everything we do.
Contact info
10 Drinkstone Road, LE5 5DH, Leicester, United Kingdom
- help@lotd.com
- lotd.com
Happy with my purchase
Arrived in good time clothes seem to be of good quality fitted my daughter well my only complaint is that they only go up to a size 16
9 April 2019
Unprompted review
Reply from LOTD.com
Hi Kirsty,
Thanks for leaving us a 5* review!
I'm so pleased you love the quality of the clothing from LOTD.com.
I hope you'll be shopping with us again soon.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
customer service needs improvement
customer service needs improvement
incorrect pricing on website
states 'absolutely everything £1.50' yet several items priced at £2.00 and £3.00 each
still never received full refund for overcharging
no explanation for lack of stock - just did not send then several days later received a refund still no email explaining, i just assumed it was out of stock.
slow response to queries
yet fast despatch of orders as received within a couple of days of ordering
9 April 2019
Unprompted review
Reply from LOTD.com
Hi,
Thanks for taking the time to leave a review.
Please be rest assured that I have contacted the relevant department and relayed the feedback to them for further improvements in the future.
I can see that a member of our team has responded to you to resolve your query. Please pop us an email to help@lotd.com if you need any further help.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
Was charged more for an item and had a…
Was charged more for an item and had a missing item after contacting them I received a refund , other than that delivery was really fast .
9 April 2019
Unprompted review
Reply from LOTD.com
Hi Mrs Teresa,
Thanks for leaving us a review.
I'm so happy to hear about your fast delivery and I'm pleased your query was resolved when you contacted us.
I hope you'll keep shopping with us.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
Excellent
Excellent, good quality clothes. I would like recommend this commpany
9 April 2019
Unprompted review
Reply from LOTD.com
Hi Malgorzata,
Thanks for the amazing 5* review and for the recommendation.
I'm so glad to hear you're pleased with your new purchase.
I would like to take the time to say thank you for being a valued customer and I hope you'll be able to shop with us in the near future.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
Fantastic value for money
Fantastic value for money. Good quality clothing, super fast delivery.
9 April 2019
Unprompted review
Reply from LOTD.com
Hi Denise,
I'm so glad to hear you're pleased with the efficient delivery services.
Please keep an eye on our site for the latest styles added weekly and occasional offers we have up.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
Amazing
amazing price, good quality, very easy to use the site. delivery was really fast and payment comes with options bank , paypal or others. I just love LOTD💖thank you
9 April 2019
Unprompted review
Reply from LOTD.com
Hi Shamima,
Thanks so much for leaving a review.
I'm so glad to hear you're finding our clothes lovely and at an affordable price.
I hope you'll be shopping with us again.
Best wishes,
Rukaiya
Customer Care Professional
LOTD.com
Fast delivery great quality
Fast delivery thanks, great quality and real bargains
9 April 2019
Unprompted review
Ordered some dreeses
Ordered some dreeses. Couple days later, the products were in hand. I was pretty shocked how quickly we received this.
Drees looks amazing. Highly recomendet.
9 April 2019
Unprompted review
Good quality clothes and very quick…l
Good quality clothes and very quick delivery will order again
9 April 2019
Unprompted review
Go up a size - good value for money
I bought around 20 items during their sale and got all items for £1.50-£2 each.
I am usually a size 10 dress and they all came up very small. And one I accidentally ordered in a 12 fit.
Not the greatest quality but definitely not bad for those prices.
Quick and fast delivery which was free thanks to a promo.
Definitely worth checking out but as I said, would recommend going up a size or 2
9 April 2019
Unprompted review
service is on point
service is on point. Got my parcel and same day received email about missing items and refund to my account. There was no need for looking after my money as some sites do.
9 April 2019
Unprompted review
Excellent service
9 April 2019
Unprompted review
Surprised at how cheap these products…
Surprised at how cheap these products are yet the quality is as if buying from Boohoo or pretty little liars. Fast delivery. Will definitely order again
9 April 2019
Unprompted review
Excellent value for money
Excellent value for money and great service! Some items can be a little small and better to get a size up but over all i would reccomend!
9 April 2019
Unprompted review
Amazing clothes on happy daughter!
9 April 2019
Unprompted review
Nice items speedy delivery and a very…value for money
Nice items speedy delivery and a very cheap price
9 April 2019
Unprompted review
Amazing deal
Amazing deal clothes are fab. Pictures don’t do these justice. Thank you for quick delivery
9 April 2019
Unprompted review
Good dress good price
9 April 2019
Unprompted review
Cheap clothes well made
Clothes were cheap but we'll made, out of 7 items that I ordered only one item didn't meet expections. Overall pleased with service, quality and price.
8 April 2019
Unprompted review
Very reasonably priced
Very reasonably priced, easy to order,what more can I say.
8 April 2019
Unprompted review
Reply from LOTD.com
Hi Keith, it's lovely to hear from you today.
I'm delighted that you found our site easy to order from and that you appreciate our affordable prices.
I hope you'll be shopping with us again soon.
Amber
LOTD.com
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