Lorima Reviews 

98
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I cannot recommend the service provided by Bernice at Lorima highly enough! I first saw her baskets at the Winchester market. Even though she didn't have the colour I wanted in stock, she took my deta... See more

Rated 5 out of 5 stars

Really happy with my second purchase from Lorima and hopefully more to come! Gorgeous towels for any occasion but I particularly enjoyed using mine at the beach last summer. Bernice is lovely and I lo... See more

Company replied

Rated 5 out of 5 stars

Absolutely love these towels! I purchased a couple at a craft fair last year and recently bought the hair towel online. Beautiful colours and excellent quality! The hair towel is perfect and dries my... See more

Company replied

Rated 5 out of 5 stars

I’m so happy with my purchase. These towels are beautifully made and the colour matches perfectly with my garden accessories. I haven’t washed them yet but given the quality, I’m sure they’ll be fine... See more

Company details

  1. Fashion Accessories Store

Written by the company

Discover our ethically sourced and expertly crafted Grass Baskets from Ghana and 100% Cotton Hammam Towels from Turkey. Perfect for conscious shoppers looking for a quality experience.


Contact info

4.9

Excellent

TrustScore 5 out of 5

98 reviews

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4.9

All reviews

(98)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Love the basket

31 March 2026
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Reply from Lorima

Hi Pamela
Thank you for taking the time to reply and to let us know what you thought of your basket. I would say it was slightly larger than normal. The baskets are all handmade and so the sizes can vary. The quality is always high, Adombire’s work amazes me.
Finally thank for supporting a small business. It means so much. Hope to see you again - maybe with a smaller basket this time 😊 best wishes, Bernice

Rated 5 out of 5 stars

Timeless Bolga Basket

The baskets are amazing. I call them foreva baskets. Very strong very chic just love them. Just ordered mine .

7 October 2024
Unprompted review
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Reply from Lorima

Thank you for sending such a fabulous review before you even have your new shopper basket. You are so right about being a forever basket. I look forward to letting you know when it has arrived and we can catch up again. Bernice

Rated 5 out of 5 stars

Really helpful and responsive and of…

Really helpful and responsive and of course gorgeous products. Sent as a gift as they are very loved!

23 July 2024
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Reply from Lorima

Thank you Emily for a great review and it is great to hear the bracelets have been well received. I agree with you a great gift and very colourful and lots of fun.... the perfect gift :-) !

Rated 5 out of 5 stars

Great product

Great product. Reasonably priced. Arrived quickly. What’s not to like?!

13 July 2024
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Reply from Lorima

Thank you. Glad to hear you like them and you found the whole process easy and quick. May not be Amazon but we try and exceed our customer expectations. Thanks again for taking time to review.

Rated 5 out of 5 stars

Great product & service

Great product; excellent customer service

5 June 2024
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Reply from Lorima

Thank you Steve for taking time to leave a review and that you like Coast. Definitely one of my favourites, Dune being the other. Hope we can help again in the future. Bernice

Rated 5 out of 5 stars

Yet another purchase

Everything I have bought from this company has been of a high quality. It washes and wears well and the colours have not faded. Fast efficient delivery.

8 May 2024
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Reply from Lorima

Hi Vicky, thank you for the great review! 😊 Our core values is to provide high-quality items that stand the test of time, so delighted to hear how well they have washed and worn for you. My 5 year old towel continues to impress as it improves with age (unlike myself). Your support is truly valued and we look forward to tempting you again in the future! 🛍️

Rated 5 out of 5 stars

Gorgeous, soft towel

Gorgeous towels, the one I've chosen (Dune) is lovely shades of blue and so soft. I chose Lorima as my friend recommended you - she's had one for years and it's still looking good as new and very soft. Thank you.

15 May 2024
Unprompted review
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Reply from Lorima

Hi Lucinda, thank you so much for your kind words! It's fantastic to hear how much you like Dune in the denim blue. We take a lot of pride in offering quality products to our customers that will be around for years to come, so it's great to hear that your friends towel is doing just that. We truly appreciate your support and hope to see you again soon, maybe at Lymington later this year 😊

Rated 5 out of 5 stars

Unique, beautiful baskets

I am absolute delighted with the quality and design of my basket from Lorima. This is my second one - I have a larger one which I use all the time - so easy to throw stuff into, and importantly you can SEE everything quickly when searching for your credit cards/purse in a shop. Decided I needed a smaller one, which now comes everywhere with me. Brilliant at the tennis club for holding my cold drinks, spare sweater etc. The order arrived promptly and was well packaged. I was overwhelmed by the choice of designs and sizes available of these beautiful baskets, and have a feeling I may need another one because all the designs are so different. They are all handmade in Africa, which shows because no two are identical. The leather handles lend a real luxe feel too. Highly recommend. Lovely as a present, too.

16 April 2024
Unprompted review
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Reply from Lorima

Thank you Heather for the review and I know how much you love the baskets. Certainly something we're passionate about and so it's great to hear others feel the same. Sorry but I have to say some stunning new baskets have just been ordered. You may have to ask Sue about them!

Rated 5 out of 5 stars

Outstanding customer service

I cannot recommend the service provided by Bernice at Lorima highly enough! I first saw her baskets at the Winchester market. Even though she didn't have the colour I wanted in stock, she took my details and arranged to get me one from the supplier. Bernice kept in touch throughout the order process and even delivered the stunning new basket to my home address. Her customer service was outstanding. Thank you so much, Bernice!

6 April 2024
Unprompted review
Rated 5 out of 5 stars

Repeat customer for many years

I first found Lorima many years ago at a fair at Studley Castle. Those two towels are still going strong and I now have a collection of 10 as well as two kids ponchos. The quality is first rate. Perfect for taking on holiday as they are so lightweight and pack down well. We use them at home too when the heating is off as they dry so much quicker than normal towels. I like to use them as a light cover when sleeping in hot weather. The ponchos are used for the children’s swimming lessons also. Delivery from the website has always been super fast and Bernice provides first rate customer service. I look forward to trying out the baskets at some point too.

22 January 2024
Unprompted review
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Reply from Lorima

Hi Kate, thank you for continuing to show up for Lorima, your support is so appreciated in tough times for many. Your collection seems to be growing nicely! I do have some lovely baskets just about to go online and some gorgeous handblock print sarongs awaiting arrival. Perhaps we can tempt you! Sorry to not be at Sudley Castle but so happy you still shop with us. Bernice

Rated 5 out of 5 stars

I purchased an extendable cup holder…

I purchased an extendable cup holder for my days in the Semi. I had a slight issue and contacted the warranty department and I had my new cup holder in two days. Great customer service and quality product . Highly recommend this company.
Greg S

22 February 2024
Unprompted review
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Reply from Lorima

Hi Greg, thank you for sending a great review in. I would love to take credit for the product but I think this review is meant for someone else :-) Sounds like they are doing a great job too! If you ever want a towel from the UK then you know who to get in contact with. Bernice

Rated 5 out of 5 stars

Very easy to use online ordering…

Very easy to use online ordering process and items delivered promptly. All round excellent service.

28 February 2024
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Reply from Lorima

Thank you for the 5-star review! We're thrilled to hear you found ordering on the website easy and that your items arrived promptly. Your feedback really makes our day! Hoping you have many fun adventures with your purchase and maybe we will see you again in the future.

Rated 5 out of 5 stars

The most perfect products for all.

The most perfect products for all.

Love our soft, quick drying towels. Perfect for holiday as they take up such little space in the suitcase and we can use it on the little ones in the family as they're so soft. Also love the canvas bag, great for the beach!

15 February 2024
Unprompted review
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Reply from Lorima

Hi Ali, thank you for sharing your experience and to hear that all the family are enjoying the travel towels. Hopefully you are all going on some exciting adventures this year and have plenty of chance to use them. Happy travels and thank you again for the 5 🌟 Bernice

Rated 5 out of 5 stars

It always feels like a personal service…

It always feels like a personal service and the quality is lovely.

19 January 2024
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Reply from Lorima

Anne, thank you so much for those kind words and for your continued support. It's been a 4 years now, which I cannot believe. I hope you know you are very much part of the Lorima community! Hope you have a wonderful weekend, Bernice x

Rated 5 out of 5 stars

I had already purchased a couple of…

I had already purchased a couple of towels fir the beach from one of your stalls at a market so knew the quality but had excellent service using the website when purchasing Christmas presents.

5 November 2023
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Reply from Lorima

Thank you for your comments. It is really great to hear that your experience ordering online was a positive one. I hope they love the gifts. Hopefully we will see you again next year! Bernice

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