Lord Ping Reviews 535

TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

They promised bonus credit when I made a deposit. They never issued the bonus. The customer service is designed to send you around in circles. I deeply regret ever visiting this site as I think it may... See more

Rated 1 out of 5 stars

Awful casino! So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bonus activated. Checked the bonus code said my bonus And then after I deposited... See more

Rated 1 out of 5 stars

They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win... See more

Company replied

Rated 5 out of 5 stars

Made account 27th April. Won a significant amount. Made a withdrawal, went into pending status mode. Like everyone else, you get slightly paranoid when the money does not land after a few hours.... See more

Company replied

Company details

  1. Casino
  2. Gaming service Provider
  3. Online Casino or Bookmaker

Written by the company

We believe your online gambling experience should be exciting, challenging, and most of all, rewarding. At Lord Ping, the ‘pings’ keep coming, and your bonuses keep building. Lord Ping calls for a cool head, a steady hand, and sense of style – just like our noble penguins. Pull on your black and white and join our web-footed players in one of the top online casinos around. What we Deliver, Lord Ping never lets you down. We offer more than 1,000 games from leading game providers, combining sharp graphics, exciting soundtracks, and cutting edge gameplay to deliver an adrenaline-pumping, heart-racing gambling experience. Our classic table games create an atmosphere of elegance, intrigue, and suspense, all at your fingertips.


Contact info

2.2

Poor

TrustScore 2 out of 5

535 reviews

5-star
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1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

Over £1k in this site in 10 days

Over £1k in this site in 10 days!

Bouns, when you do get them pay ×5. Ive been a loyal customer for such a long time, but again after tonight losing about £150 for 2 bouns at ×5 maybe ×10 i will not be returing.

They say its 'random' yeah okay.

Stay away from this site, plus Playojo they are sister companies.

0stars.

10 April 2026
Unprompted review
Rated 2 out of 5 stars

I'm not here to tell anyone to not play…

I'm not here to tell anyone to not play I'm here to express my experience whilst playing win to loss is wayyyyyy off I spent £40 in under 10 minutes on 50 p spins useally this would last me even if I loose it all at least ahr to 90 minutes very low pay bk imho .have great choice of games but lots of dead spins it seems

7 March 2026
Unprompted review
Rated 1 out of 5 stars

Awful casino!

Awful casino!
So disappointed I chose this casino as it had 100% deposit match. I went to deposit witn the 100% match bonus activated. Checked the bonus code said my bonus And then after I deposited it didn't give me any bonus. I have been chasing chat and emails but they just say it's been escalated however the ai live chat bot is telling me a different story! Give my welcome bonus, bored of asking nicely. I wouldn't have deposited if I wasn't getting a bonus!

11 February 2026
Unprompted review
Rated 1 out of 5 stars

UPDATE ON TODAY'S REVIEW...NOT HAPPY.

WITHRAWL DECLINED TO SAME CARD I HAD SUCCESSFUL WITHDRAWL TO LAST TIME???!! AND GETTING NO RESOLUTION BEEN EMALING SINCE YESTERDAY AND TRIED WIRE TRANSFER STILL FAILED never had an issue before so whats the problem now fml ...Ive made a successful withdrawal before and just made one last night but still says pending, my 1st successful withdrawal was in my account within an hour so hopefully this one gets approved, still same bank account and details as 1st withdrawal 3 years ago....let's see i guess!!!

27 January 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Renee,

We understand how concerning this can be, especially after having successful withdrawals in the past. Withdrawal methods and processing times can occasionally vary due to security checks or updates with payment providers, even when using the same card or bank details.

If your withdrawal is still pending or was declined, our support team will be able to review the specific transaction and advise on the next steps. Please continue to contact us directly so we can assist and help resolve this as quickly as possible.

The Lord Ping Team

Rated 1 out of 5 stars

DREADFUL!!!!

They deserve 0 stars .I have never know such an appaling disgusting site .They do not play remotely fair or give anything remotely good neither constantly spin outs and constant poor gameplay the win /loss ratio is disgustingly terrible .do not even bother with this site .unless you want to lose your money down a big black hole.

12 January 2026
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Kelly,

We’re sorry to hear that you feel this way. All our games operate using certified random number generators, ensuring fair and independent outcomes on every spin. Results can vary, and losing sessions can unfortunately occur, but gameplay is never manipulated.

We appreciate all feedback and encourage any customer who believes there is an issue to contact our support team directly so we can review their account and assist where possible.

The Lord Ping Team

Rated 1 out of 5 stars

Restricted access to account

I have a fully verified account, I've provided a copy of my passport, proof of address, funding source and copies and all debit cards used, all approved and nothing has changed, no new changes or payment methods. The company states in emails that you will only ever be asked to provide these documents once unless any new payment methods are added etc and yet my account has now been restricted until I verify it. Locked out and absolutely no response to email.

2 January 2026
Unprompted review
Rated 5 out of 5 stars

I don't know who and what thinking…

I don't know who and what thinking about this site but faster windrawl then here I didn't see at all anywhere. This is the first site in my life when that fast transfer money to your account. You are the best. Respect.

24 December 2024
Unprompted review
Rated 1 out of 5 stars

Awful!!!!!

Deposited 4 days ago and it said failed but transaction had cleared in my bank with a reference number.

Alerted customer service who said to be patient. After 24 hours I got back in touch to be told it had been sent to the relevant department. Asked for a time frame and was just thanked for my patience again while telling me about there hot and cold games 🤣.

Another 24 hours later I asked the same question - how long should this take and again the question wasn’t answered!

So this time I’ve emailed and guess what absolutely no response!

The customer service is shocking! Refuse to give any time scale when it’s their error and don’t even get my started on the chat. They take forever to reply and when you don’t reply instantly they close the chat so you have to start all over again.

Well they have 24 more hours and I’m going to send a complaint to the GA and also start a chargeback with my bank cause I’ve had enough. Shouldn’t have to chase MY MONEY.

AVOID!!!!

6 November 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

We’re very sorry to hear about your experience. We understand how frustrating it can be when a deposit doesn’t appear immediately. For security and verification reasons, some transactions may require additional checks, and our team aims to resolve these as quickly as possible.

We also take all customer communications seriously, and we apologize if our responses did not meet your expectations. If your issue has not yet been resolved, please contact our support team directly with your transaction reference so we can review it promptly.

The LordPing Team

Rated 1 out of 5 stars

Do not play on this website or any of…

Do not play on this website or any of there casinos who is run by skill on net honestly,games constantly breaking,and they must have a very low rtp on every single slot nothing but dead spins,and if your lucky to hit a bonus all you get is dead spins and win zero of the bonus,47 times on different games zero wins off that many bonuses absolutely rigged to the hilt,also they limit you on your deposits too 100 pounds once a month,the reason behind this is they no there games are that rigged there gaining 100 pounds of thousands and thousands of people each month let's be honest here rigged slots with very very low rtp your not going to win a thing especially when you hit a bonus that bonus pays zero every single time as I said I hit 47 all dead spins every single 9ne if that's not corrupt I don't no what is.people stay away from skill on net casino trust there the worst casinos there is.

5 November 2025
Unprompted review
Rated 2 out of 5 stars

I rejoined this site last week and god…

I rejoined this site last week and god its still d same . I could be in the middle of a game and I get logged out of my whole account . Its very suspiciou . Also I watched twice the 3rd bonus icon jump as it was about to land. They have a sister site called gentings it's d same layout same bot chat the only way I ever get to speak to someone is when contacting them threw Facebook.

6 October 2025
Unprompted review
Rated 1 out of 5 stars

,errors constantly.

unreal on how many server errors you get,not enjoyable if you have to keep reloading,whilst writing this its verifying i am not a robot, should have called this site lord pingpong.

27 September 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi there,

Thank you for sharing your experience. We’re sorry to hear that you encountered technical issues while playing, as this is certainly not the smooth experience we aim to provide.

To help prevent these issues, we recommend ensuring your browser or app is up to date, clearing cache and cookies, or trying a different device or browser. If problems persist, our support team is always available to assist in resolving technical difficulties promptly.

We appreciate your feedback and will continue working to improve the stability and performance of our games.

The LordPing Team

Rated 1 out of 5 stars

This casino is joke I withdraw money…

This casino is joke I withdraw money from 15.08.25 still not received. I want to say to people don't use Lord Ping always excuse 🙄 😒 😑 never play on this website. If you top up there will do it fast and if you try withdraw omg no chances you got you money back off them 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

15 August 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Gustav,

We’re truly sorry to hear about your experience and the frustration caused by the delay with your withdrawal. Withdrawals are normally processed swiftly, so a delay of this length is not typical. As we don’t have your account details here, we’re unable to check the status directly.

Please reach out to our customer support team with your username or account information so we can investigate this further and ensure you receive your funds.

Your feedback is very important to us, and we want to get this resolved for you as quickly as possible.

The Lord Ping Team

Rated 1 out of 5 stars

Poor wins poor bonuses poor payouts bad…

Poor wins poor bonuses poor payouts bad experience account requested to close.

14 July 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Thank you for taking the time to leave a review. We are sorry to hear that you’re unhappy with your experience. At Lord Ping, we take fairness very seriously, and we assure you that all our games are tested and certified by independent auditors to ensure they are completely random and fair.

While we understand that losing streaks can be frustrating, our platform uses industry-standard RNG (Random Number Generator) technology to ensure fair play for all customers. If you would like further information about how this works or if you have any concerns, please do not hesitate to reach out to our support team.

The Lord Ping Team

Rated 5 out of 5 stars

One of my favourite sites that never…

One of my favourite sites that never disappoints ,good cash outs .

30 April 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Natasha,

Thanks for the great review! It’s always fantastic to see satisfied customers. Let us know if there’s anything else we can do for you!

The Lord Ping Team

Rated 1 out of 5 stars

Deposited through PayPal money sent and…

Deposited through PayPal money sent and lordping say error, I have spoken to them 3 times regarding this and they say it will bounce back to my account, spoke with PayPal who tell me lordping accepted the payment and havnt returned, back and forward, what a con

6 June 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi John,

We are sorry to hear you had issues while making a deposit.

Please contact our support team on chat or send an email to support@lordping.com with further details so we are able to investigate this further.

Thanks for understanding,

The LordPing Team

Rated 4 out of 5 stars

Has so many slots to play from all the…

Has so many slots to play from all the popular ones new and old and the best providors no limit and hacksaw, had some great bonuses and wins so unsure why people are complaining that there not winning lol it's gambling you ain't going to win everytime, the reason for 4 stars is I have a withdrawal that's still not processed , once that's all sorted this review will change to five stars , really great site

19 March 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Thank you for the great rating! We’re glad to see you’re enjoying the experience, and we’re always here if you need anything.

The Lord Ping Team

Rated 1 out of 5 stars

Deposit not credited

Made a deposit on Saturday 15h March at 6pm via paypal for £50 which did not credit to my account, payment was taken from my account and it was confirmed by Paypal that it was sent successfully to Skillonnet.com (lordping parent company). Live chat informed, 5 screenshots of paypal statement, transaction details, transaction ID and transaction confirmation all sent. Was then told the payments team were looking in to their mistake/system error. Its now Tuesday 18th March and after 3 further attempts to get an explanation of what they are doing with my money on live chat, ive still not been given a clear answer. When making an ewallet deposit its reasonable to expect it to be credited to my balance and when their system encounters an error even though they have been sent the money, one would assume its customary to either get my balance updated or money refunded, ive had neither. I would have accepted a small wait for this, perhaps 30 minutes to a few hours, however its been 3 days they have had to sort their issue out to no avail which is quite frankly absurd. I will now have to forward this matter to the ADR and ombudsman for reporting and waste yet more of my time. Awful customer service

15 March 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi Scott,

We are sorry to hear you appear to have a missing deposit from your account.

We would like to investigate this further, so please reach out to our support team on chat, Facebook or send an email to support@lordping.com and we will be happy to assist.

The Lord Ping Team

Rated 1 out of 5 stars

Don’t waste your time with this casino

Hi everone .Made a deposit then all time wasting started.Won some money.Now i am restricted to withdraw my money😁4th day waiting till my payslip will be reviewed.Customer service is pointless no help at all.Asking to escalate my issue why it takes so long.No straight forward answer at all.Will see what will happen tomorrow.Probably new lies again.Definitely not recommended.Since joined 4 days ago .Only thing i log in is to check if they done checks but like always nothing.I will definitely share on my insta and tik tok .I have 150k followers so will be good advertising for you guys.Worst casino ever played.

5 February 2025
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Please note that while we aim to review documents as quickly as possible, please be aware that funding evidence may take longer due to additional verification checks.

We kindly ask for your patience during this process, and we will notify you via email once your documents have been reviewed.

Thanks for understanding,

The Lord Ping Team

Rated 1 out of 5 stars

Avoid

won 200 from 20 quid but made a withdrawel of 25 prior to winning. when going to withdraw the 200 the site said no more than 1 pending withdrawel at a time. what company restricts you from taking your winning out crazy. as most people who gamble know if its in the balance youll use it and lordping knows this hence why they do this in the hope youll spend it while they process you withdrawel. AVOID THIS COMPANY any other casino will not restrict your withdrawels now worth using

28 December 2024
Unprompted review
Lord Ping logo

Reply from Lord Ping

Hi There,

Thank you for sharing your feedback. We’re sorry to hear that you were frustrated with the withdrawal process. To clarify, our system only allows one pending withdrawal at a time as part of our efforts to prevent fraudulent activity and ensure fair play for all users. We understand this may feel restrictive, but we do it to keep the process secure and in line with industry standards.

We also want to remind you that we offer responsible gaming tools to help players manage their spending and control their balances, you can place a cooling off period on the account while you are waiting for a withdrawal to be processed to protect your other funds while you wait. Our goal is always to provide a fair and secure experience for all players.

We appreciate your feedback and hope that, despite this issue, you'll consider revisiting us in the future.

The LordPing Team

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