Lora Toronto Reviews 35

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many people were dissatisfied with the products, citing poor quality, cheap materials, and items not matching their descriptions or the website's photos. Customers also frequently encountered issues with their orders, including incorrect items, missing products, and long delivery times. Reviewers consistently reported problems with the return policy and refund process, finding it difficult to return items or receive their money back. They often mentioned being offered partial refunds or being told there were issues with the return system, and some noted that returns had to be sent to China at the customer's expense.

What people talk about most

Product

Consumers consistently express strong disappointment with the product quality. Many reviewers report that... See more

Quality

Customers consistently express disappointment with the quality of products. Many reviewers describe items as... See more

Return policy

Customers had negative experiences with the return policy. Many reviewers report that despite advertised free... See more

Refund

Reviewers express significant dissatisfaction regarding refunds. Many customers report not receiving refunds,... See more

Order

Clients share negative opinions on order. Many customers report that their orders never arrived, or that... See more

Based on these reviews

Rated 1 out of 5 stars

Scam !!! Same experience as other customers. Advertised as Toronto company took the money send crappy product and gave thousand excuses not allowing the return. After multiple e mails they ghosted me... See more

Rated 1 out of 5 stars

Definitely should be a zero. I have been dealing with this company from an order placed back in early July took well over a month to get the package numerous back and forth emails with little support.... See more

Rated 1 out of 5 stars

I ordered a one shoulder dress from Lora Toronto. It arrived within a couple of weeks, however, was cheap material, unlined as stated in the description, and gaping immensely on the zipper side of th... See more

Rated 1 out of 5 stars

I placed an order 3 weeks ago. Tracking number indicated it was "returned to sender" from China to Canada. Yet it advertises as a Canadian company. I have no hope on receiving any refund or product... See more

Rated 1 out of 5 stars

COMPLETE SCAM! Do not purchase anything from here as they are worst than shein quality and when I asked for a refund, they said there was something wrong with their return system so they will get back... See more

Rated 1 out of 5 stars

I purchased dress and it was a horrible experience. First the dress wasn’t as described with big split or opening on a front making impossible to wear without showing stomach. I reached out to custo... See more

Rated 1 out of 5 stars

Biggest scam site. They claim everywhere they are a Canadian site but they are in act from china. Shipping takes 5 to 6 weeks. Clothing STINKS so bad, wrong colour, wrong sizes and so cheaply made. Th... See more

Rated 1 out of 5 stars

This company is a scam. Dresses are not even close to the photos on their website. Super cheap material and poorly constructed. Returns have to be sent to China at the expense of the customer, which i... See more

Rated 1 out of 5 stars

I would give this rating even less. Dress was advertised as a $300 dress on sale for $80. Looked beautiful in the picture so I ordered it. When it arrive it was shoved in a small bag, no tags, no inst... See more

Rated 1 out of 5 stars

My dress arrived and looked nothing like the ad. When I tried to return it I received and automated chat gpt message that they were having technically difficulties and would reach out. I have since em... See more

Rated 1 out of 5 stars

Ordered a dress in chocolate brown. The address arrived fire truck red. The dress also had an overseas brand label on the back and felt cheap as well. Requested a refund - received a response saying y... See more

Rated 1 out of 5 stars

Got a very poor quality dress. It look totally different from what I ordered. In addition the zipper isn’t working at all. Customer service keeps replying that they need time to review my refund... See more

Rated 1 out of 5 stars

Waited about six weeks for three dresses on an order of over $200 Canadian, only two dresses showed up, both in the wrong color and one was completely damaged.. This is an absolute scam. It is from... See more

Rated 1 out of 5 stars

If I could give this company a zero I would. Complete scam!! Garbage dresses and claim 30 day money back guarantee however when I requested a return label I was told they are having problems with the... See more

Rated 1 out of 5 stars

This company is an absolute scam. They said you have to return the dress with your own shipping costs , and after i did they said sorry due to internal issues we can no longer issue a refund at this t... See more

Rated 1 out of 5 stars

Website is a scam. Says free returns but they didnt accept any returns. Now im stuck with items that looks like a cheap shein material and not like the pics at all and one that doesnt fit. Terrible cu... See more

Rated 1 out of 5 stars

Very poor quality and a total scam. They won't refund, they keep saying they have a problem and they cannot process return. They have mutiple stores open under different names selling the same items.... See more

Rated 1 out of 5 stars

Complete waste of money and time. Order took 6 weeks to finally arrive. Items are cheap garbage; SHEIN offers better quality for a quarter of the price. Asked for a refund when my order was sent b... See more

Rated 1 out of 5 stars

LORA clothing are scammers. I ordered from them. When I received the items pure garbage. False advertisement, poor quality. I asked them for a return label, they first emailed me offering 10% of the a... See more

Rated 1 out of 5 stars

This store is a complete scam. I ordered 4 dresses, but only 3 arrived in the package. When I opened them, the quality was very poor, and one dress even had a broken strap. When I contacted customer s... See more

Rated 1 out of 5 stars

They go by Loura Toront now, LouraToronto. 1000% a scam! After an Apple Pay purchase with them, my cc was compromised and I never received the item I ordered. Even after I contacted them, they bloc... See more

Rated 1 out of 5 stars

Really cheap and poor quality. Tried to return it and they replied saying they’re having difficulties and cannot process returns right now… such a waste of money and a scam. Don’t buy.

Rated 1 out of 5 stars

Do not buy from this site. The dress I purchased came looking like a table cloth and was not as pictured. When I tried to return it, they only offered a 20% refund. I insisted on getting a refund and... See more

Rated 1 out of 5 stars

SCAMMERS. 1- Arrived later than the estimated time given. 2 - cheap material. 3- horribly made. I contacted for a return and was told that it would be at my cost. The return address was in a warehous... See more

Rated 1 out of 5 stars

This company is absolute BS. I ordered a dress from them for a wedding, and it never arrived. They claimed it was shipped through some random third-party Asian shipping website, but the trackin... See more

Rated 1 out of 5 stars

Can I give no stars. Ordered two dresses, one is ok and I can deal with it. The second dress not as described. Should be all one piece but there is actually a cut out/open between bottom and top.... See more

Rated 1 out of 5 stars

One star is generous. Bought a dress in July. Still have not received it. Communicated to them for 2 months and now have ghosted me. No refund and no dress. A true scam.

Rated 1 out of 5 stars

If there was a big fat zero I would give this store. I got a dress and was small. Seller told my to ship it back to china on my own cost!!!! So you better go on SHEIN or other sites and buy one sa... See more

Rated 1 out of 5 stars

Not at all as described. Horrible quality, looks so cheap. What a waste of money and so disgusting how they offer 10% or ship it back to China on my own dime. DO NOT WAST YOUR TIME OR MONEY.

Rated 1 out of 5 stars

It’s a scam ! Don’t ever buy anything there ! Poor rubbish quality,and you won’t get a refund back ! Don’t buy if you don’t want to loose your time and money , because they are scammers ! Shame !

Rated 1 out of 5 stars

To Not be trusted! Clothes are from China. Bad quality. No brand stickers. Wrong sizing etc..

Rated 1 out of 5 stars

I wish there were a zero rating. They are totally a scam. They sent me garbage and refused to do a refund. Don't buy😭



Contact info

1.4

Bad

TrustScore 1.5 out of 5

35 reviews

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Rated 1 out of 5 stars

It’s a scam

It’s a scam !
Don’t ever buy anything there ! Poor rubbish quality,and you won’t get a refund back ! Don’t buy if you don’t want to loose your time and money , because they are scammers ! Shame !

6 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy anything in this store. It is scam

This store is a complete scam. I ordered 4 dresses, but only 3 arrived in the package. When I opened them, the quality was very poor, and one dress even had a broken strap. When I contacted customer service to request a return, they kept emailed back and forward for five days, and want me to try the dress. I had to firmly ask them to follow their own return policy. I paid $75 to ship the items back to China, but the package was held at customs because it required a company name in China and detailed material information. When I asked the store for this information, they kept answering something is not useful and now they refused to provide the information. Do not order from this store—it wastes both your time and money with no results. I placed an order on July 13. Received it around August 5. Requested return on August 6. Finally got the address to send back on August 11. And now, the package still holds at customs.

13 July 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from Lora Toronto!!

I ordered a one shoulder dress from Lora Toronto. It arrived within a couple of weeks, however, was cheap material, unlined as stated in the description, and gaping immensely on the zipper side of the dress. I attempted a return with over 20 emails back and forth. They wanted more information every time. Now they aren't responding at all.
Buyer beware. You won't get the easy 30 day return as stated on their website. Saddened and disappointed, I'm out money and still had to buy another dress elsewhere. Terrible business. Do not buy from here!!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Biggest scam site

Biggest scam site. They claim everywhere they are a Canadian site but they are in act from china. Shipping takes 5 to 6 weeks. Clothing STINKS so bad, wrong colour, wrong sizes and so cheaply made. They refuse to do refunds or returns and offer a ridiculous ammount back for you to keep the clothes. How is this legal? I disputed the charge but they won because i technically recieved the dresses, even though they were wrong colour, horrible made and smelled so bad.

2 August 2025
Unprompted review
Rated 1 out of 5 stars

Got a very poor quality dress

Got a very poor quality dress. It look totally different from what I ordered.
In addition the zipper isn’t working at all.
Customer service keeps replying that they need time to review my refund request and it’s been almost 2 weeks.
I’ve just disputed the charge with my bank. Let’s see what happens

10 August 2025
Unprompted review
Rated 1 out of 5 stars

LORA clothing are scammers

LORA clothing are scammers. I ordered from them. When I received the items pure garbage. False advertisement, poor quality. I asked them for a return label, they first emailed me offering 10% of the amount and get to keep the items. Once I replied explaining there policies, they replied saying they couldn’t locate my order. Don’t waste your money.

13 August 2025
Unprompted review
Rated 1 out of 5 stars

Not at all as described

Not at all as described. Horrible quality, looks so cheap. What a waste of money and so disgusting how they offer 10% or ship it back to China on my own dime. DO NOT WAST YOUR TIME OR MONEY.

11 August 2025
Unprompted review
Rated 1 out of 5 stars

I purchased dress and it was a horrible…

I purchased dress and it was a horrible experience. First the dress wasn’t as described with big split or opening on a front making impossible to wear without showing stomach. I reached out to customer service to make a return. Extremely poor service -offering 10% discount and keep the dress. The dress had no use for me so I insisted to return and found out they were in China . How pathetic using name Lora Toronto with location in China. Shopping is very expensive so now I am stuck in limbo . Poor quality and poorly designed dresses. I don’t understand how they can advertise their fake company and misleading people with false information regarding returns.
Stay away from Lora Toronto - Lora Gal .
It’s a scam and they should be investigated.

26 July 2025
Unprompted review
Rated 1 out of 5 stars

0 Stars

Complete waste of money and time. Order took 6 weeks to finally arrive. Items are cheap garbage; SHEIN offers better quality for a quarter of the price.
Asked for a refund when my order was sent back to the sender by the shipper, but they refused saying it was en route. Now I have to pay MORE to send it back.

Terrible customer service, terrible products. Would not recommend.

8 August 2025
Unprompted review
Rated 1 out of 5 stars

GARBAGE

Waited about six weeks for three dresses on an order of over $200 Canadian, only two dresses showed up, both in the wrong color and one was completely damaged.. This is an absolute scam. It is from China and absolute garbage quality.

7 August 2025
Unprompted review
Rated 1 out of 5 stars

This company is a scam

This company is a scam. Dresses are not even close to the photos on their website. Super cheap material and poorly constructed. Returns have to be sent to China at the expense of the customer, which is more expensive than the products themselves. Max they will offer is a 30% refund without return, and you have to fight to get that (they start with an offer of 10% refund). Save your money. Do not purchase from this company.

8 July 2025
Unprompted review

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