The simplicity of payments mainly. Nothing about the system is complicated. From taking initial payment to having those same funds payed into my chosen account at my time or chosen threshold for payou... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Lopay has been so easy and user friendly to use for both myself and my clients. Love that if I have forgotten my card machine, I have a facility to take payment by mobile phone or by sending a payme... See more
Company replied
Lopay is very simple to setup and use. It makes life easier on my clients rather than having to source cash before arriving. The charges are very low compared to some other companies. Downloading re... See more
Company replied
I was recommended this instead of using Sumup. It hasn't disappointed, as easy to use ( even for a dinosaur 🦕 like me), payment in bank the following morning. Lots of extras that I can use as & when... See more
Company replied
Company details
- Payment Service
- Business to Business Service
- Card Processing Service
- Cashback Provider
- Eftpos Equipment Supplier
About Lopay
Written by the company
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Boost your business with Lopay
From taxi drivers to barbers, pet groomers and everything in between, Lopay enables small businesses take payments at half the rate of Zettle and SumUp and reduce their rates even further with free payment processing rewards.
GO to Lopay.comTake payments your way
For payments on the go, use our handy card reader or just your smartphone, no hardware required! For static businesses, our stylish Business Terminal is ideal for countertops. For deposits, use a Payment Link to reduce missed appointments - or add them to your Xero invoices.
Payment MethodsInstant payouts and free processing rewards!
Your earnings are available instantly, 24/7. With the Lopay Expense & Rewards Card, you can also manage your expenses and lower your fees further with 50% of all spend back in fee-free processing!
Learn MoreRapid onboarding
Simply download the Lopay app to be up and running in minutes. If you need a card reader or standalone terminal, simply order via the app to get yours in 2 business days. Any questions? Get in touch - we're here to help.
Contact UsContact info
United Kingdom
- 02045714796
- support@lopay.com
- lopay.com
4.7
Excellent
2K reviews
Replied to 97% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I love using my Lopay app to collect…
I love using my Lopay app to collect payment as I can have the money transferred straight to my bank account in seconds and I also have the option of automatic payment set to my own threshold. It’s much more dependable than collecting payment on the wee white devices most people use. Lopay gets 5 stars from me.
26 April 2026
Unprompted review
Reply from Lopay
Thank you, Margaret - 5 stars means a lot! Really glad the instant transfers and automatic payment threshold are working so well for you. We'll keep doing our best to stay your most dependable option!
Reply from Lopay
Love to hear it, Sam! Quick and easy is exactly what taking payments should feel like. Thanks for taking the time to share your experience!
Reply from Lopay
Thanks Karolina! We'd love to hear more if there's anything that hasn't quite hit the mark - drop us a message, or email us on support@lopay.com, and we'll get it sorted.
Easy
Easy, straight forward, to the point.
Card machine and app have never let me down.
25 April 2026
Unprompted review
Reply from Lopay
Thanks Paul! Reliable and straightforward is exactly what we aim for. Really glad the card machine and app have been doing their job without any fuss.
excellent customer service
excellent customer service, excellent service overall and great fees.
16 April 2026
Reply from Lopay
Thank you so much for your kind words! I will be sure to pass this on to the Support Team - it's also great to hear that the service is working for you overall!
Reply from Lopay
Thank you, Ian! So glad to hear that Lopay is working well for you, we truly appreciate the support!
Everything made simple.For me in my…
Everything made simple.For me in my line of work it's great to be able to use my phone for paying and taking payments. The app is excellent also.
23 April 2026
Unprompted review
Reply from Lopay
Thank you for the lovely review, Dermot! We're glad to hear that you are finding Lopay easy to use - it is exactly what we aim for. Your support and kind words mean a lot to us!
Easy to use
Easy to use, Payment paid into my bank account without fail. Has never failed me....very low fee's compares to others. Happy to continue to use !
22 April 2026
Unprompted review
Reply from Lopay
Thank you so much! It's great to hear that Lopay is working so well for you, and that our fees are the lowest around. If you ever need anything, please don't hesitate to reach out - we truly appreciate your support!
Positive experience
20 April 2026
Unprompted review
Reply from Lopay
Thank you for the kind words,Sunny! We're really glad to hear that you've had a positive experience, and we appreciate your support!
Reasonable fees
Reasonable fees, good options for payout days.
Easy to use app. No problems using the app or payment machine.
21 April 2026
Unprompted review
Reply from Lopay
No problems, flexible payouts and reasonable fees - we love hearing this, Barbara! It's exactly the experience we work hard to deliver every day. Thanks so much for the lovely review! 😊
Great app
Great app, no nonsense easy payment levels from instant to batched weekly. Great fees.
21 April 2026
Unprompted review
Reply from Lopay
No nonsense is exactly how we'd describe it too, Steve! Flexible payouts, great fees and a solid app - really glad it's all working just as it should. Thanks for the review! 😊
Reply from Lopay
That's exactly what we aim for, David - reliable and simple, every single time. Thanks for sharing! 😊
Reply from Lopay
Reliable and easy - this is music to our ears, Scott! Thanks so much for taking the time to leave a review. 😊
great card machine nice and small easy. a lot of updates
great card machine nice and small easy to use, only issue I have is sometimes the card reader dosent want to connect to my iPad to take payments
21 April 2025
Unprompted review
Reply from Lopay
Thanks so much, Mia! We're glad the card machine is working well for you overall. Sorry to hear about the occasional connection issue with your iPad - please do reach out to our support team and we'll get that sorted for you! 😊
Easy to use
Easy to use. Payments made just with my phone. Paid out straightaway if needed
21 April 2026
Unprompted review
Reply from Lopay
Payments from your phone and instant payouts when you need them - it doesn't get much easier than that, Hayley! Really glad it's all working so well for you. 😊
Easy to use
Easy to use, lots of perks & very helpful customer service support.
I also like the payment option & being able to chose when I withdraw money.
21 April 2026
Unprompted review
Reply from Lopay
Flexible withdrawals, great perks and helpful support - we're so pleased it's all hitting the mark! Being in control of when you get paid is one of our favourite features too. Thanks so much for the kind words, Anita! 😊
Reliable and easy to set up and use .
18 April 2026
Unprompted review
Reply from Lopay
That's so lovely to hear, Karen! Simple setup and reliable day-to-day use is exactly what we want for every customer. Thanks for sharing! 😊
Easy transactions and multiple payment…
Easy transactions and multiple payment options
21 April 2026
Unprompted review
Reply from Lopay
Robert, thanks so much for this! Having multiple payment options alongside smooth transactions is something we're really proud of. Glad it's all working well for you! 😊
Very good card reader company id say
Very good card reader company id say. Quick and everything on the phone
21 April 2026
Unprompted review
Reply from Lopay
Thanks so much, Binay! Great to hear you're enjoying the speed and having everything at your fingertips. We really appreciate you taking the time to share this. 😊
Easy to use.
Been using Lopay for some time now with no issues. Easy to take card payments on the go, no fees when spending on the Lopay card and the app is easy to use.
21 April 2026
Unprompted review
Reply from Lopay
No issues, no fees on the Lopay card and easy payments on the go - sounds like it's all working just as it should, Brian! Really glad to have had you with us for so long. We appreciate the review! 😊
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