While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

customer service took too long to reply to messages and didn't help solve the problem at all, my problem has been 2 months and can't be solved, my items are stuck there and can't be taken back until... See more

Rated 5 out of 5 stars

Great service if you like to change up your skins often but don't want to spend big amount of money at the time. So far, I've not had any dodgy moments with the service. The only thing you could... See more

Rated 2 out of 5 stars

When registering for the website, give yourself at least a week before even thinking of getting your account verified. Usually takes 3-4 days to get any type of response from them. Ended up just purch... See more

Rated 1 out of 5 stars

brutal system designed to never let you win. has an "automatic" system that supposedly rewards you for long, safe use that lets you eventually use nice skins, but it's a scam that you can never actual... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

LootBear is the biggest most valuable skins inventory. Try it for free, withdraw in seconds.


Contact info

3.0

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Awesome

Awesome i get to flex on my friends and they don't even know I am renting the skins (:

15 May 2023
Unprompted review
Rated 1 out of 5 stars

Lootbear scammed me for my skins, account has been frozen for months.

Subscribed to their rental service for 7 months now, a month after I got lootbear ultra, I was flagged for multiple account holders?? My brother also has a membership with lootbear, my account has been frozen since march 11th, and they are still billing me monthly.

I've asked their customer support for help that never came. Now I have 450$ worth of skins stuck in lootbear, I cannot withdraw, cannot do anything.

Do not use their services, they have no customer support that is helpful, "Julia" who i've been talking to is by far one of the worst representatives you could have for a company. She doesn't care about you, she's on a hourly pay just sending bot replies. You will regret. Waste of time and money. So use at your own risk!

16 May 2023
Rated 3 out of 5 stars

Customer service respond is too slow

customer service took too long to reply to messages and didn't help solve the problem at all, my problem has been 2 months and can't be solved, my items are stuck there and can't be taken back until now.
Edit 15 may 2023: Problem solved, I'm able to retrieve all my item from LootBear after posting this review

6 March 2023
Unprompted review
Rated 4 out of 5 stars

Lootbear review

I have sold on lootbear for slightly over a year, and made some decent money. The first issue is nobody warns you that your skin is stolen. It leaves me with such a bad taste in your mouth. However, eventually they will reach out, which will send you an email(make sure to keep notes on what was stolen). It takes way too long and should be automated. Luckily, it doesn’t happen too often (for me 99.2% of the time it’s not a problem).The big one is, you cannot rent out unique floats or unique patterns or stickers, it will be stolen. Not a big deal, more so annoying. They tell you if you ask, not too, so not a big deal. I would however like a change to this in future, and keep notes of your skins if one is stolen.

3 May 2023
Unprompted review
Rated 3 out of 5 stars

Cool service but slow support

Really cool service, fits me great considering I play CS in different periods. Also nice to be able to switch skins when I have gotten tired of them.

Negative: The site is veryyy glitchy and wonky and the the average handling time for the support is suuuuper high. You should really improve on the support side of things considering the state of the website, you gotta remember that this experiencing issues and not getting fast help will deter customers from using your service.

1 May 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look