Well I planned the trip i paid for everything, it seemed a little weird, at first, I had my doubts, but I called the customer service the representative told me I had to call the flyght company afte... See more
Company replied
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To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Girlfriend and I Bought airfare for Silver Airlines . Names were backwards - first name listed last... Contacted "Lookupfare" five times including supervisor ! They refused to help us! Airlines refu... See more
Company replied
Do not book airfare through this company. They will charge you about $50 more than you pay if you book directly through the airline, and they make it look like you are getting a regular economy seat w... See more
Company replied
Super sketchy company. I wish I checked them out prior to purchase. I purchased the ticket online and immediately no e-ticket got issued. two days later I received a call stating the their supplier c... See more
Company details
Written by the company
Lookupfare is one of the leading travel service providers based in the United States. We are a group of inspiring and creative travel-experts working towards providing our customers with the unmatchable flights deals and other travel-related services. What we do is make the process of booking your flights and hotels within the United States as well as International easier and convenient, whilst you sit back and relax and have a hassle-free travel.
Lookupfare
Written by the company
Contact info
Alberta Limited, 423, 11618 100 Ave NW, , T5K 0J9, Edmonton, Canada
- 1-888-509-5589
- support@lookupfare.com
- lookupfare.com
2.1
Poor
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
Landyn Watson
Landyn Watson, was very good at finding flights for my son and it will be a pleasure working with him in the future.
19 November 2018
Unprompted review
Charles Smith
19 November 2018
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
THE WEBSITE IS A SCAM!
THE WEBSITE IS A SCAM!
The worst booking experience I ever had! They sent me a confirmation email saying my tickets were booked and I was all set to go. The next day I woke up to an email saying that the booking didn’t go through because my card was declined. This was a lie. I called my bank and they had not even attempted to charge my card. When I called lookupfares customer service they said they had tried to charge my card (lie) and now my flights had gone up in price and I would have to pay around $200 more. They would not honor the original price. Customer service was extremely rude and unhelpful.
15 November 2018
Unprompted review
Reply from Lookupfare
Hello Gavriel,
Greetings for the day,
Your experience is important to us and we’re sorry that your experience with us didn’t live up to the standards we have set. Please accept our sincere apologies for all the inconvenience this may have caused you and be rest assured that we will review the matter and will get it resolved.
We will review all the interactions you had with our representatives, So we can reach a resolution effectively.
We will respond to your concerns within 24-72 hours.
Thank you,
Escalations team
Frontier Credit Voucher
Called with a credit voucher and Kayton helped me with patience, professionalism and expertice. Could not have had a more pleasant experience in dealing with, to me, a frustrating situation. Thank you Kayton.
13 November 2018
Unprompted review
Patrick Smith helped me book my flight…
Patrick Smith helped me book my flight and made sure I had all of the accommodations I needed. He was instrumental in making sure I had the correct reservation details and I would recomend lookupfare to friends because of his excellent customer service.
13 November 2018
Unprompted review
I was assisted and booking made by…
I was assisted and booking made by Amber. I have booked a flight many times but I have never been treated so well. She worked with me until she found what I needed.
13 November 2018
Unprompted review
I had to book a flight for my son to…
I had to book a flight for my son to Barcelona for the college semester. Received a great deal, it was very easy.
13 November 2018
Unprompted review
Lenny white was extremely helpful in…
Lenny white was extremely helpful in booking my flight..I got ths rate I wanted..
13 November 2018
Unprompted review
Kolby Baker was fabulous
Kolby Baker was fabulous, he helped me a lot, thank you,Deborah Austin
13 November 2018
Unprompted review
Landyn did a great job making sure I…
Landyn did a great job making sure I had everything I need
13 November 2018
Unprompted review
prices within Canada could be better
prices within Canada could be better. But I like WestJet over Air Canada anyday. Kash Miller was a great help. Thanks!!
13 November 2018
Unprompted review
He was very helpful when I found a…
He was very helpful when I found a mistake he immediately corrected it
If a mistake occur when I’m ready to depart I will let you know
12 November 2018
Unprompted review
Landyn helped me purchase my tickets
Landyn helped me purchase my tickets. He was informative and very helpful. I appreciate his excellent service.
Susan
12 November 2018
Unprompted review
Landyn helped me book the flight
12 November 2018
Unprompted review
Landyn Watson was a great help for me…
Landyn Watson was a great help for me ....really helpful and patient with me...thank you in advance....
12 November 2018
Unprompted review
I buy this ticket for the first time on…
I buy this ticket for the first time on line, and it is very helpful and I feel confident with the website. the member named Landyn who really helped me to book the ticket and he did a good job ,,,
1 November 2018
Unprompted review
Landyn Watson helped me book tickets…
Landyn Watson helped me book tickets from Montreal to Phenix, (not a very popular route I guess). It was a quick response with to the point and detailed information which made my booking hassel free.
1 November 2018
Unprompted review
Glenn
Glenn, liked the 24 hour change policy due to my sick sister,guaranteed
1 November 2018
Unprompted review
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