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See what reviewers are saying

Rated 1 out of 5 stars

If i could i would rate this store lower. i ordered several shirts about a month ago, paid an exorbitant amount and haven't heard any word from them. i contacted their support and they never emailed m... See more

Rated 5 out of 5 stars

OMG!! My family has been proud to wear our “sugar, spice, reproductive rights” sweatshirts everywhere we go, my boyfriend included. We want to spread the message, we need to stand strong. The experien... See more

Rated 2 out of 5 stars

Fun items, but I ordered one doormat and it has taken a month to “print”. Customer service replies but is slow. There is no notice when placing your order that production time is this long. I work in... See more

Rated 5 out of 5 stars

Great customer service, very high quality items (my 16 year old's wardrobe is full of items from look human) and hilarious stuff! I also like that the pieces are always changing, there is always somet... See more

Company details

  1. Clothing Store

Written by the company

Buy funny workout tanks, feminist shirts, foodie stickers, political mugs & more. Notorious RBG, Winosaur & more at Look Human! Free exchanges & fast shipping.


Contact info

3.1

Average

TrustScore 3 out of 5

340 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Always what I'm looking for.

LookHUMAN always has what I'm looking for when it comes to out-of-pocket shirt designs that either make my peers laugh or feel slightly uncomfortable. Either way, the shirts always fit really well and are very comfortable to where. They also make perfect gifts for your friends and family that have the same sense of humor as you. 10/10 always recommend.

2 February 2024
Rated 5 out of 5 stars
LookHUMAN logo

Reply from LookHUMAN

Thank you so much for your wonderful review! We're overjoyed to hear that our website is your favorite place for shirts. If there's anything specific you love about our shirts or if you have suggestions for designs or features you'd like to see in the future; please don't hesitate to let us know. Your feedback is crucial in helping us improve and serve you better. Thanks again for your support!

Rated 4 out of 5 stars

Love this store!

Love this store, just wish every design was on every type of product!

Responding to LookHuman's question: I can't think of any at the moment, but would love to be able to pick whatever product I would like with the design I would like. I feel that every design should be available on every product.

18 January 2024
LookHUMAN logo

Reply from LookHUMAN

We're delighted to hear you've found designs you love at our store! Could you let us know which specific product or products you were hoping to find a particular design on? Your feedback is invaluable to us, as it helps us understand our customers' needs better and consider new opportunities to expand our offerings. Please feel free to share any more details or suggestions you might have. We're all ears!

Rated 1 out of 5 stars

Look the other way and find somewhere…

Look the other way and find somewhere else to purchase your items. I ordered a gift that has been sitting for over a week. Customer service suggested I, "check my mailbox." I was then told the shipper is facing delays in scanning items- it takes them over a week to scan an item?! But the "believed it had been picked up." After asking, I was told they could refund my shipping fees and still receive the item. They then offered to refund the purchase and not receive the item, which indicates they do indeed know the whereabouts of the package and it has in fact not actually shipped.

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Expect a month plus to get your items

Their website claims 2-3 days production time + shipping time in one place and 3-5 days production time in another place. Right now I am at 20 days since my order and my items are still in production. I've emailed service twice and they said 'sorry, we're running behind'. I've asked for a ETA and gotten nothing. I've asked for a refund of the priority charges I paid to get this quicker - nothing. Just a lot of lies!

13 December 2023
Unprompted review
Rated 4 out of 5 stars

Good Stuff/Good prices

Lots of great products/artwork/choices. I had to fight with the website a little to find what I wanted. But it was worth it and the sale prices were good!

3 January 2024
Rated 4 out of 5 stars

Delivery people need to be more careful with what they carry

My first order for a “Destined for More”mug was broken on arrival so I ordered another one. Overall, I’m just glad they still sell it.

3 January 2024
LookHUMAN logo

Reply from LookHUMAN

Allysa, thank you so much for your positive review. We are so sorry about the initial trouble with your mug, although we are excited that a second one was sent and arrived in great condition. We hope to do business with you again in the future!

Rated 1 out of 5 stars

No customer service whatsoever

I placed an order on December 13th which was advertised to arrive before Christmas. It's now December 29th and it still hasn't shipped. I've sent multiple emails and even left a voice-mail, but have received no response whatsoever. I've ordered from them before and it was a good experience. This is so disheartening.

13 December 2023
Unprompted review
Rated 1 out of 5 stars

Really wish that I read reviews before…

Really wish that I read reviews before ordering anything.

Ordered on Dec 13th, and have not received any communication from the company about my order beyond the order confirmation. Order is still listed as "new" and they have not responded to my multiple emails. I really wanted to like them, as they have some pretty unique items, and I understand shipping delays and unexpected volume of orders. What I don't understand is not answering customers and the 0 communication. What really angers me is that I still receive numerous marketing emails about new sales and discounts. If they're having issues keeping up with orders, maybe they should focus on people who's money they already collected instead of trying to attract more orders (that they won't fulfill anytime soon).

Never again.

Edit:
Finally received my items 1/3/24. Everything was well made and the mugs I ordered arrived securely packaged. I appreciate the quality of the items but am still turned off by lack of communication.

12 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We sincerely apologize for the delay in your order and the lack of communication. Your experience is not reflective of the service we strive to provide, and we understand your frustration.

We're actively addressing the issues you've raised and expediting the resolution of your order. Our team is working diligently to provide you with the necessary updates. We appreciate your patience and want to assure you that we take your concerns seriously.

Regarding the marketing emails, we understand the disconnect, and we're taking steps to ensure our communication aligns with the current fulfillment status. Your feedback is valuable, and we're committed to making improvements.

If there's anything specific you'd like us to address or if you have further concerns, please reach out directly. We appreciate your understanding and apologize for any inconvenience caused.

Rated 1 out of 5 stars

Absolute scam

Absolute scam. I order $100 worth of products well within time to ship for Christmas and it was never shipped. They won't respond to emails nor phone calls. When you call, you get a voicemail? Wild. They stole from me and apparently so many others. Don't trust them at all.

27 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We're genuinely sorry to hear about the distressing experience you've had with your order. Your frustration is completely understandable, and we apologize for any inconvenience caused.

We take this matter very seriously and are actively investigating the issue to provide a swift resolution. Your feedback is crucial, and we want to assure you that we are taking steps to prevent such occurrences in the future.

Rated 1 out of 5 stars

Absolute joke of a company

Absolute joke of a company. I feel embarrassed that I didn't do more research before ordering. Thankfully it seems my order is smaller than some other reviewers, I couldn't imagine my anger at losing $100+.

I ordered on 12/11 and have yet to receive a shipping confirmation. I have sent multiple emails, reached out through their chat service that's always down, even called and left voice-mails. At this point I'd prefer a refund simply for the fact that I don't want my money going to a company that's so unprofessional.

They list that they reply within 24 hours, but it has been 11 days since my order and there has been 0 communication on their end. Save your money, go elsewhere, and do thorough research before purchasing from a company that's new to you.

22 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We sincerely apologize for the frustration and inconvenience you've experienced with your order. Your concerns are valid, and we understand the impact this has had on your perception of our company.

We're actively looking into your order and working to expedite a resolution. Your feedback is invaluable, and we are committed to addressing the communication gaps to prevent similar occurrences in the future.

Rated 1 out of 5 stars

label printed over 2 weeks ago

Received email that shipping label was printed on Dec 8….looks like the Christmas gift will have to wait. Super disappointed with my first experience. Will not be using again or referring anyone!
Edit: My items finally arrived. Thank you!

7 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We sincerely apologize for the disappointment caused by the delay in your order, particularly during the holiday season. Your experience does not align with the service we aim to provide, and we understand the importance of timely deliveries, especially for gifts.

We're actively addressing the issue with your order to expedite the shipping process. We appreciate your understanding and want to assure you that steps are being taken to prevent similar occurrences in the future.

Rated 1 out of 5 stars

Worst service I have ever received

Worst service I have ever received. JOKE COMPANY, WASTE OF MONEY Ordered December 12th, received confirmation but no tracking or shipping info. Have still not received this even though their shipping time is 2-3 days. Called the number, no answer, used the live chat and they weren't available to live chat, emailed twice with no answer, I can see the order in my profile with the status "new" but when try to submit a claim with the order number the site says the order cannot be found. SUCH A JOKE AND WASTE OF TIME AND MONEY

22 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We sincerely apologize for the frustrating experience you've encountered with your order. Your feedback is deeply concerning, and we understand the impact this has had on your perception of our company.

Our team is actively investigating the issues you've raised, and we're committed to resolving this matter promptly. We appreciate your patience and want to assure you that steps are being taken to improve our communication and order fulfillment processes.

Rated 1 out of 5 stars

Crickets

I have no idea where my order is, I emailed the help line 3 days ago, no answer, called the phone line, no answer, now what? My order 6 days ago was shipped but there is no trace of it on their website or USPS tracker, and their customer service is a ghost town. I would steer clear....this may not even be a legit site. No indications that it is! Guess what? Lookhuman doesn't let you write reviews on their site and google is not available.

21 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We genuinely apologize for the distressing experience you're facing with your order, and we understand your frustration. Your concerns are important to us, and we're actively working to address them.

Our team is investigating the status of your shipment, and we're committed to providing you with the necessary updates. We appreciate your patience and want to assure you that steps are being taken to enhance our communication and customer service processes.

Rated 2 out of 5 stars

Ordered December 6th and still have not…

Ordered December 6th and still have not received the items. Received an email stating my order was placed on December 6th. Then received another email stating my order was placed on December 16th. This company is a joke. Save yourself the frustration and AVOID LOOKHUMAN LIKE THE PLAGUE.

Update: Finally received ordered items the day after Christmas. I'm pleased with the items but still completely dismayed with their customer service.

6 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We genuinely apologize for the distressing experience you're facing with your order, and we understand your frustration. Your concerns are important to us, and we're actively working to address them.

Our team is investigating the status of your shipment, and we're committed to providing you with the necessary updates. We appreciate your patience and want to assure you that steps are being taken to enhance our communication and customer service processes.

Rated 1 out of 5 stars

Placed an order on December 8th and…

Placed an order on December 8th and still have not received a shipping email. This is way past the 2-3 business days for printing and 3-5 business days to ship. I am very frustrated because this was a Christmas gift, and it's looking like it won't be on time. It seems from other reviews that this is an issue that others are experiencing too. I want a refund.

8 December 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We sincerely apologize for the delay in your order and the frustration it has caused, especially given the intended Christmas gift. Your concerns are valid, and we understand the importance of timely deliveries.

Our team is actively addressing the issue with your order and expediting the resolution process. We acknowledge the impact this has had on your experience, and we're committed to making things right.

We understand your request for a refund, and we're working to ensure a swift resolution.

Rated 1 out of 5 stars

Order never received

Placed an order for over $100 on November 30. Have yet to receive any shipping updates. Called, left a voicemail, emailed the company and attempted to use the chat. Have yet to hear anything back.

30 November 2023
Unprompted review
LookHUMAN logo

Reply from LookHUMAN

We sincerely apologize for the delay in your order and the lack of communication. Your experience is not reflective of the service we strive to provide, and we understand the frustration this has caused.

Our team is actively investigating the issue with your order and is committed to providing you with the necessary updates promptly. We appreciate your patience and want to assure you that we take your concerns seriously.

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