LookHealthyStore Reviews 37

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I bought 2 eyeliners. Delivery was FREE to the netherlands which i didnt expect. Dispatch took less than a day and delivery overall took around 10 days, which is totally fine since it‘s from china. Wh... See more

Rated 5 out of 5 stars

Great shipping! Free and pretty fast for asian items, product was neatly packaged and came with a freebie, pricing is superb too. Will be buying again!

Rated 5 out of 5 stars

Awesome store where you can buy c beauty products and accessories, especially alt/colorful/goth style which is not very common here in northern europe. Shipping is very fast (yunexpress, it is very... See more

Company replied

Rated 3 out of 5 stars

Lookhealthystore Guanggu Avenue No. 07, 3rd Floor, Building 3, Phase 3,International Enterprise Center, No. 1, Wuhan 430000 Hubei China I ordered a blemish corrector. The product is fine in itse... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

We are focus on the Most Cost-effective Cosmetics from China, focusing on women who pursue life but don't want to make do, using the factory direct procurement model, LookHealthyStore keeps great quality and excellent price. LookHealthyStore insists on quality first, adhering the concept of "Let Beauty Be Your Daily Life", mainly targeting the North America, Europe, Australia, Asia and other consumer markets. We oppose consumerism, insist on simplifying packaging, and make a contribution to the earth's environmental protection. Buy more, Spend less, Have a happy shopping experience😽


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

37 reviews

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Rated 5 out of 5 stars

Great shipping

Great shipping! Free and pretty fast for asian items, product was neatly packaged and came with a freebie, pricing is superb too. Will be buying again!

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Perfect

I bought 2 eyeliners. Delivery was FREE to the netherlands which i didnt expect. Dispatch took less than a day and delivery overall took around 10 days, which is totally fine since it‘s from china. What i didnt expect was that they even send me free cotton pads!! Amazing service!

8 April 2026
Unprompted review
Rated 5 out of 5 stars

I ordered 2 items for my girlfriends…

I ordered 2 items for my girlfriends Birhtday/Valentines Day. the Items came quickly and were packaged very safely! i want to thank the Store for the gifts and the hand written letter! She loved the 2 Lip products and the addons^^
tl:dr great products, fast delivery, very nice costumer support

14 February 2026
Unprompted review
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Reply from LookHealthyStore

We were worried our handwriting wasn't good enough, so we wrote several versions and chose the best one. We're so happy to see your comment. We will continue to do our best in every product and every task.

Rated 5 out of 5 stars

Really nice

Really nice! The delivery was very fast, the packaging was very good, and they gave me a free face mask ❤️. Very satisfied ^^

9 February 2026
Unprompted review
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Reply from LookHealthyStore

This is a face mask that we use ourselves, so we often give it as a gift. Thank you for your valuable review; it's a huge encouragement to us.

Rated 5 out of 5 stars

Phenomenal customer service

I had some issues with the delivery because of the courier in Australia and they had misdelivered my parcel. Then someone had stolen the parcel! It was devastating as I had spent a lot of money. When i reached out to the office, which is China by the way, despite the time difference and difficulty with communication and contacting the courier, they were so helpful throughout the whole process. Finally they managed to get me my parcel in the way to me again! I havent received ut yet but i can vouch for their customer service and work ethic and its 100/10!!!!

14 January 2026
Unprompted review
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Reply from LookHealthyStore

We're so happy to see your comment! Your happiness is our joy. We hope you have fun with your makeup!

Rated 5 out of 5 stars

Great products, free shipping and fast delivery

All of the makeup came in about 2 weeks, everything was packed nicely and tightly, I also got two freebies, which I am so grateful for!!! Also all of the make up is amazing and I will definitely buy again

30 December 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Thank you for your valuable feedback; we will continue to do our best in everything we do.

Rated 5 out of 5 stars

Fantastic experience, will order from here again!

I had a great experience ordering from LookHealthyStore for the first time! Communication about my order was clear and helpful, as was tracking information.

The order arrived quite quickly considering it was moving from China to Ireland at a busy time of year (about 2 weeks). No additional fees upon arrival as promised and free shipping.

All products arrived in perfect condition - I was ordering fragile eyeshadows as well as lip products, and everything was sealed with plastic so it was definitely all brand new.

The only slightly inconvenient thing is you can view the prices in your currency (in my case Euro) but when you check out it has to be in USD.

I'll definitely be ordering from here again!

21 November 2025
Unprompted review
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Reply from LookHealthyStore

Paying in US dollars is PayPal's default setting, and we are unable to change it. We apologize for any confusion this may cause. Thank you for your support and valuable feedback. We hope you enjoy your makeup.

Rated 5 out of 5 stars

So happy I finally decided to order those eyeshadow palettes!!

Finally decided to order a few eyeshadow palettes that I'd been eyeing for a lil while and I am so glad I did!!! They're beautiful and I couldn't be more thrilled 🥰🥰
It was incredibly well packaged, the team communicated tracking very well, too! Appreciate yall so much, will most certainly be ordering again☺️

20 November 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Thank you for your trust and support. We will continue to do our best in everything we do.

Rated 1 out of 5 stars

Paid effectively 10€ for a refunded order

Placed a 200€ order. Didn't hear any updates for an entire week, began to regret my impulse purchase and asked for a refund. The refund amount was 10€ short, I had to ask them why and was told because of exchange rates.
This is extremely upsetting, if I had known there'd be effectively a fee for changing my mind I wouldn't have cancelled the order. Nobody warned me before or after and if I hadn't checked the transaction amounts I wouldn't have found out either.
It's deeply unprofessional to not refund the full amount, if there's issues with exchange rates at least offer store credit or warn customers of possible fees before letting them cancel.

EDIT: to be clear, the 10€ is not being charged by Lookhealthystore, it is being charged by Paypal. I contacted PayPals customer service and they said it's not a mistake and I need to pay them. The reason for my bad review is the lack of warning that this might happen from Lookhealthystore and that they are not willing to help if this happens. A simple 10€ store credit or giftcard would have convinced me to place the order again.
Although I admit it was my fault for becoming impatient after not receiving a shipping confirmation after a long time and cancelling in the first place.

18 November 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Regarding your order LH6014194, a refund fee of €9.439 was deducted.
You paid €195.12 when you purchased the item, and received a refund of €185.69, resulting in a difference of €9.439. We just called to inquire about this fee.

PayPal explained that it was due to two reasons:
1. Currency exchange fees.
2. Exchange rate fluctuations.

You can contact your local PayPal account in Germany to request a refund of this €9.439 difference.

We provide a full refund; we did not charge any fees.
Please confirm.

We sincerely apologize for the inconvenience caused.

Rated 5 out of 5 stars

THANK YOU SO MUCH 🤍🤍

such a helpful company! i recently purchased a gift box set, but made the mistake of not buying the outer packaging box.. they replied quickly to my email and allowed me to purchase the box on its own!! which they don’t normally sell separately😭 so i recommend completely such a great company🤍

5 November 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Everything that makes you happy is worth our best effort. We will continue to do our best in every detail. Have a nice day -:)

Rated 5 out of 5 stars

Amazing! 100000% Recommend

I am so pleasantly surprised with my experience with LookHealthyStore! What a lovely first impression I had,I am super excited to order again :-) My order arrived exactly 14 business days after purchase, a perfectly reasonable timeframe for international shipping. Each item was securely packaged and I even got some free gifts. Very much appreciated but unexpected <3 I want to say thank you to the warehouse team and to Echo! One suggestion I have is to eventually integrate customer reviews or feedback on the site if possible? I did not hear of this store before, I was skeptical of placing my order because I did not see any sign of life aside from the products on your site, but I did want to try specific CBeauty products and the pricing and shipping was very reasonable with you all. Thanks again!

31 October 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Thank you for your suggestion. We used to have a customer review feature, but we discontinued it. It seems we made an unwise decision. We will consider re-enabling this feature; please give us some more time. Thank you very much, and have a wonderful day.

Rated 5 out of 5 stars

Excellent Communication

I purchased some items from LookHealthyStore on 4/17/25, to be shipped to me in the USA. On 4/23/25 they emailed me about shipping delays due to them needing to change the logistics transportation company because of the new US tariff policy, and provided me my new tracking number. Even with that delay I received my package on 5/3/25. I really appreciated that they took the initiative to change the companies they worked with to help me and other US customers get our packages quickly, and they they were proactive in communicating with me. It was my first purchase with LookHealthyStore, and I was very relieved and comforted that they did that.
All products came in perfect condition (purchased Girlcult eyeshadow palette [~$40] and lip gloss [~$19], and a QianYan eyeshadow palette [~$43], which qualified me for free shipping).

17 April 2025
Unprompted review
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Reply from LookHealthyStore

Everything we do is worthwhile if it makes you happy. We will continue to do our best in everything we do.

Rated 5 out of 5 stars

5 stars!

great experience! my package was shipped quickly and arrived to Canada safely in the expected timeframe. my items were packaged carefully in bubble wrap, and they also added a couple freebies including a face mask! customer service from Echo was also timely and very helpful. i’m planning on ordering again very soon :-)

23 September 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

We are happy to see you happy, and we wish you continued good luck.

Rated 1 out of 5 stars

Customer service tried to get out of returning defective item

At first everything was great, responsive customer service team helped restock a product I missed. When I got the product however it looked nothing like what was pictured in that it was obviously defective. I took pictures and sent a detailed email to customer service and they wrote me off, made it obvious they hadn’t even read my whole email, and offered 10% back. I had to argue to return the item as they claimed it was limited edition and they wouldn’t be able to replace. And now, a couple days later, they have the product mysteriously restocked on their website despite claims that they would not be able to replace my defective item.

27 July 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

I've confirmed your order with customer service. The CROXX Dark Rouge Lip Mud you purchased is indeed a limited edition product. You were dissatisfied with the zinc coating on the outer shell. We've discussed this with CROXX, and their outer shells are all similar. The blogger's video and pictures show a brighter light, making the outer shell appear shinier. Upon learning of your dissatisfaction, our customer service staff has issued you a full refund. We are truly sorry for this poor shopping experience. A week after processing your order, CROXX gave us their last remaining stock. Because some customers were still unsuccessful, we added a small amount of stock. We failed to explain this to you promptly, which is a mistake on our part. I'm truly sorry.

Rated 5 out of 5 stars

Wonderful store

Awesome store where you can buy c beauty products and accessories, especially alt/colorful/goth style which is not very common here in northern europe.
Shipping is very fast (yunexpress, it is very convenient since the last mile(citymail) delivers it to my door). Payment is super easy. I used Paypal.
This shop is very trustworthy. Very safe and Echo is a wonderful owner. Very nice communication.
I will definitely be a repeat customer and will be ordering more in the future. Thank you

29 July 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Seeing you happy, we are happy too, and it will motivate us to develop more and better C-beauty items.

Rated 5 out of 5 stars

Great Option for Cbeauty Purchases

I was overjoyed to find a site that ships cbeauty indie brands internationally and 100% would purchase from here again. I bought two eyeshadow palettes by DRAMO. Shipping was pretty fast with solid packing for the order! Very appreciative of their customer service and communication.

Only downside was the local courier, who threw the package near the back garbage at the back of our house. (I sent a email to the courier service), but thankfully the contents were unharmed and absolutely beautiful. I’d 100% order again for any cbeauty wants/needs.

25 May 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

I am glad that you like Dramo eyeshadow and hope it can bring you more beauty and good mood. I also hope that the courier can be gentler in the final delivery, so that the experience will be better.

Rated 5 out of 5 stars

purchases

I love this store very much, I made two large purchases (both orders totaled about £700) from this store and everything was fine every time, and they also gave me small gifts in addition. I would really like to recommend making purchases on this site, because the prices are very good and the guys often give some discounts. I will definitely make orders from you again, the only store with Chinese products that I trust. Thank you so much

19 February 2025
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Thank you for your love, which is our greatest motivation. We will not forget our original intention, maintain our passion and enthusiasm, and provide better products, prices and services.

Rated 5 out of 5 stars

I will buy again, they're wonderful

1-the makeup is excellent quality and the quality\price ratio is excellent too
2-the costumer service is impeccable and they're very kind
3-they have a great variety of alt makeup, I'm goth and I found a lot of gothy makeup :p
4-Shipping to italy was without problems.

2 August 2024
Unprompted review
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Reply from LookHealthyStore

I am very happy to see your sincere evaluation. Sorry, I read it a little late. We will not let you down and continue to do a good job of LookHealthyStore with enthusiasm.

Rated 5 out of 5 stars

Amazing service and quality products!

Amazing service and quality products!

I have only had experience buying from websites like Yesstyle in the past. I will definitely be using LookHealthyStore for all of my CBeauty needs from now on. I am so pleased with the fast correspondence from their customer support, and there was no issues with my order at all. I’m from the UK, and shipping took 13 days, which is significantly shorter than other overseas Asian beauty retailers.

Big thanks to LookHealthyStore for shipping (free!) securely, products being fairly priced and the sweet free gifts in my package which were so lovely.

I purchased the Cheeryep glitter palette and a Choiz beauty palette. Amazing vivid colours and beautiful packaging.

15 May 2024
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Thank you for your valuable review. This is a great encouragement to us. We will pay more attention to our products and services and do better to live up to your love and expectations.

Rated 5 out of 5 stars

amazing experience and definitely recommend!

I've become fond of Chinese makeup products recently, and LookHealthyStore had most of the stuff I wanted. the products arrived intact at their destination, were original and exactly as pictured. the free gifts provided were so nice and highly appreciated. had no issues with the payment, and the website seems safe to use. I recommend 100% to buy from them and will come again to get other products.

11 March 2024
Unprompted review
LookHealthyStore logo

Reply from LookHealthyStore

Thank you very much for your love and support, which will turn into motivation for us to continue moving forward. I believe we will do better and better, and I wish you happiness every day.

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