Longevitybox Reviews 53

TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

I brought some Methylene Blue from Longevity Box, having brought at least 2 other brands previously. The two other brands were a really deep indigo colour, but the Longevity Box (LB) was much pale... See more

Rated 5 out of 5 stars

This TMG is part of my Longevity health supplements that I take, along with their NMN and Trans Resveratrol which I have been taking for some time now. Very happy with these supplements which have no... See more

Rated 5 out of 5 stars

Extremely helpful and efficient customer service. Any issues have been dealt with instantly and the products are great, not cheap but very good qualitu. You pay for what you get. Thankyou Agnus.

Rated 5 out of 5 stars

I bought NAC from somewhere else before, and it was odourless. I got this Gly-NAC and the first thing I noticed was WOW, STINKY! I mean like, terrible egg farts stinky. I obviously went to my non-goog... See more


Contact info

3.8

Great

TrustScore 4 out of 5

53 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

After a couple of weeks taking .

After a couple of weeks taking MitoSurge I have so much more energy and focus during the day. I can't quite believe it! The information on the website was very helpful and also provided the assurances I was looking for on the quality of the product. Easy to order online and efficient prompt delivery .

2 March 2026
Unprompted review
Rated 5 out of 5 stars

This is what I have been looking.

This is what I have been looking for all my life. So I took resveratrol and met4mine 1gram each at bed time and by the 3rd day, I noticed tremendous improvement in my insulin resistance and neuropathy. I was surprised because I wasn’t expecting it to work so fast. My general health has also improved so well. I will go on the monthly subscription for these supplements and I intend to add NMN and see how it goes. I can’t imagine living without these supplements anymore. Thank you so much for keeping your product to the purest quality. My God bless your company as you take care of us.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and efficient…

Extremely helpful and efficient customer service. Any issues have been dealt with instantly and the products are great, not cheap but very good qualitu. You pay for what you get. Thankyou Agnus.

13 February 2026
Unprompted review
Rated 1 out of 5 stars

I've bought the product but it has…

I've bought the product but it has never arrived. I've emailed them and they said they would check and then never heard of them again. Cant get through the customer service phone number, and they havent got back to my messages either.
Ive emailed for a follow up but nothing again

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Very pale methylene blue

I brought some Methylene Blue from Longevity Box, having brought at least 2 other brands previously. The two other brands were a really deep indigo colour, but the Longevity Box (LB) was much paler in colour.

I did a comparison with 5 drops of LB brand and 5 drops of the other brand. Standing next to each other the LB brand was really pale in comparison. I wish I could upload a picture to demonstrate.

It was quite well priced 3 x 60ml bottles for £53, but I suspect it's seriously watered down. I wrote them an email asking why this was the case and have heard nothing back. Needless to say I will avoid this brand forevermore.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Product never arrived!! The silliest excuse ever!

Product never arrived!!
The silliest excuse ever!

"We had a very odd thing happen with this one product, where, somehow, our systems turned the product from being a 'physical' product to being a 'virtual/digital' product. As such, neither our website nor our fulfilment partner knew to ship anything because they thought it was sent digitally"🤷

Excuses sounds good only for the one who is making them up!!!

And it never arrived 🤷
Plus they bomb email with spam to push you buy more! Started after half an hour after purchase.

I would say - stay away!

1 October 2025
Unprompted review
Rated 1 out of 5 stars

Paid for product and they did not send it

I ordered a supplement, got a confirmation email and they never sent it. I’ve just had to get in contact with them to see why and they said they don’t have my address. It’s poor service to have not picked that up in the system and reached out. Instead they were just going to take my money and not send me the product I paid for.

16 October 2025
Unprompted review
Rated 4 out of 5 stars

Review updated to reflect positive response to complaint

I’ve upgraded my review from one to four stars.

The Founder of Longevity called me shortly after leaving the feedback. He was very apologetic and refunded the additional amount soon after our conversation. He is going to look into the misleading website landing pages.

Such a quick, proactive and helpful response to a complaint deserves recognition.

For my original review, see below.
Wish I’d checked here first! I ordered NMNH through the website and when I’d been returned to the confirmation page it said I’d qualified for an offer. I assumed this was because it was my first order, so I clicked to complete the order. Then it went to another page with an even lower price. I was confused, so checked my PayPal account to see I’d been charged twice! Once for the original price, once for the offer price.

I’ve put a complaint in with PayPal to hopefully get the second payment refunded.

I can only assume this is very underhand practice by the company to con people into buying more (very expensive) products than they want. Very disappointed and won’t be using this company again.

17 September 2025
Unprompted review
Rated 1 out of 5 stars

non-existent service and product never delivered

Horrible or frankly non-existent service. 2 orders never arrived, I followed up multiple times: sent 3 emails - no response whatsoever. Called customer service, different day, different times - always just goes to voice mail, which appears to be unattended as I left multiple messages and nobody bothered to get back. Impossible to hear back and get the problem sorted. I will call my credit card company and get the charges reversed as it seems this company is unable to get a basic customer service right. Never saw the product (paid over 140 quid for 2 orders!!), never got a response but keeping getting spammy emails with useless information from the founder. Avoid at all costs.

4 August 2025
Unprompted review
Rated 1 out of 5 stars

hard sell misleading

I bought an item from this company and then had the offer (click on) "apply discount code its not to late" did then and had a another item added to my purchase. I could not remove the item. No mention of add discount to a second item was made. When clicking on their email to reply the text you write comes up in microscopic text ! I requested the item was removed but this was not acted upon. When the two items arrived I was then offered a return of the second item.
the company is all social media upload a photo to instagram and get a free gift, subscribe and save, buy 3 get discount, buy 4 get discount buy 5 get discount, bundle ..... not the type of company I want to deal with, I prefer straight forward.

1 August 2025
Unprompted review
Rated 5 out of 5 stars

I am impressed!

The CEO contacted me personally to apologise for a lost delivery and as well as giving me the refund they send me the replacement free of charge. Wow! That's an unbeatable customer service!
I will become a loyal customer.
Thank you!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional

Exceptional Customer Service – Best I’ve Experienced

I recently had an issue with my order from Longevity Box, and I have to say their customer service was outstanding. Within just 30 minutes of reaching out, they had not only responded but also issued an instant refund and sent out a replacement batch of the product.

This is hands down the best and most efficient customer service I’ve ever experienced, whether from an online company or a high street shop. Their quick resolution and professionalism have earned my trust, and I’ll definitely continue to be a customer. Highly recommended!

11 February 2025
Unprompted review

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