LoneStar Casino 

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Rated 5 out of 5 stars

The only reason I’m giving LoneStar 5 stars is because I can’t give them 6! I won 550.00 with 2 bucks around 2am went through verification around 4am submitted my redemption by 6am and they had the mo... See more

Company replied

Rated 3 out of 5 stars

Playing is really fun won a1000 on a spin but played down to 700 its my first time trying to redeem my money, I couldn’t use bank transfer because it couldn’t find my bank which is odd because ive had... See more

Company replied

Rated 5 out of 5 stars

Lone Star has been an amazing social casino site so far the games are great they do offer great deals from time to time redemptions take about 24 hours to 48 hours but that's not terrible! Their s... See more

Company replied

Rated 5 out of 5 stars

They are honestly and fair with once verified rather fast payouts! They are one of the few that don't hide behind one of those terrible rules when using free SweepCoins and treat free players the same... See more

Company replied

Company details

  1. Gaming service Provider

Written by the company

At LoneStarCasino.com, we're redefining the social casino experience with a dynamic lineup of slot games that are completely free to play and endlessly entertaining. What sets us apart is our top-tier visuals and immersive sound design, delivering a gaming environment that pulls you right into the action. We’re all about building a strong, connected community offering exciting tournaments and interactive social features that bring players together. As a sweepstakes-based platform, LoneStar Casino gives you real chances to win big through our promotional games, all with no purchase necessary fair, fun, and transparent. Step into LoneStarCasino.com for non-stop thrills, where every spin opens the door to a new adventure.


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14,734 reviews in the last 12 months

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Rated 5 out of 5 stars

Very very good 😊 I love you 😘

Very very good 😊 I love you 😘

25 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Marlyn,

Thanks for taking the time to share!

We’re so happy to hear you’re enjoying LoneStar and having a great experience with the games. It’s wonderful to know the platform has brought you so much enjoyment 😊

We appreciate your support and look forward to bringing you even more fun games and promotions.

We’re happy to have you in the LoneStar family!

Rated 5 out of 5 stars

LoneStar Casino Great

I really enjoy playing here at LoneStar Casino lots of games to choose from. Customer Service is great they respond fast and very helpful.

25 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Corwin,

Thank you so much for the fantastic 5-star review! We are absolutely delighted to hear that you are thoroughly enjoying our large selection of games and that our customer service team has been fast, helpful, and supportive.

Providing a fun and reliable experience is what we are all about, and your kind words mean the world to us.

Thank you for being such a wonderful part of the Lonestar community, and best of luck on your next plays!

Rated 1 out of 5 stars

Hello friends, I hope your family is doing well while losses are automated for lawsuits

Who, your sister sites that have better withdrawal times besides financial scam data tool. Just because I have evidence doesn't mean. I need to be treated like a criminal live records 😪

I dare to delete the banks help in all this..

25 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Fredrick,

Thank you for sharing your feedback.

We understand that you've had concerns regarding your experience with redemption process. We appreciate you taking the time to share your perspective.

We value your feedback and would like the opportunity to better understand the specific issues you've encountered.

Please reach out to us at support@lonestarcasino.com so our team can review your concerns in more detail and provide further assistance.

We appreciate you being part of the LoneStar community!

Rated 1 out of 5 stars

Don’t recommend I’ve been waiting…

Don’t recommend I’ve been waiting almost a week for redemption with no movement. I contact them and all they can say is we’re working on it. No problem taking your money but can’t pay anymore. This platform has turned into a scam, don’t play here

18 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello Vanessa,

Thank you for reaching out and sharing your feedback with us. We completely understand how important a timely redemption is, and we want to assure you that your peace of mind is very important to our team.

Lonestar is fully operational and completely dedicated to ensuring that all player redemptions are handled safely, securely, and properly. While standard verification checks and bank processing procedures can sometimes take a few days to fully clear, our goal is always to keep the experience smooth and reliable for everyone.

We want to look into your specific account situation and previous communications right away to see what is causing the delay and provide you with more clarity than a general update.

Please contact our dedicated support team directly at support@lonestarcasino.com with your account details so we can escalate your case and get this fully sorted out for you. Thank you for your patience, and we look forward to assisting you.

Rated 5 out of 5 stars

Games are fun to play and not only that…

Games are fun to play and not only that the redeem process doesn't take weeks to get

25 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi RedDre,

Thank you so much for the awesome 5-star review! We are absolutely thrilled to hear that you are having fun with our games and that your redemption experience has been smooth and efficient.

Providing a reliable and entertaining experience from the moment you start playing to the moment you cash out is exactly what we aim for. Your feedback means a lot to our team!

Thank you for being a part of the Lonestar community, and best of luck on your next plays!

Rated 3 out of 5 stars

Lonestar is an okay casino

Lonestar is an okay casino, but their redemption time is not that good. From what I noticed, many people experience different times on getting their payment. I've been waiting some days now and I'm starting to think I won't get my payment this week. I'm disappointed and may not use this place often unless I'm not in a hurry to get my payment.

25 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello,

Thank you for sharing your honest feedback with us. We are glad to hear you find Lonestar to be an okay place to play, but we completely understand your disappointment regarding the variation in redemption times and the wait you are currently experiencing.

While we always aim to process requests as quickly as possible, standard bank processing windows and regular verification procedures can cause timelines to vary. Our goal is to ensure all redemptions are handled safely and securely, but we hear you loud and clear about how important consistency and speed are to your experience.

We would love to look into the current status of your request to see if we can help move things along before the week ends. Please reach out to our dedicated support team at support@lonestarcasino.com with your account details so we can investigate and provide you with an update.

Thank you for your patience, and we hope to make things right and restore your confidence in our platform.

Rated 4 out of 5 stars

I like playing at lonestar Casino

I like playing at lonestar Casino, but I have yet to receive my first redemption. I requested my redemption on 6/21/26 and have received no communication besides the automated “we received your redemption request” email. I’ll come back and update once I receive my redemption. UPDATE: I received my redemption today 6/26/26. Took exactly 5 business days. A little bit of a wait but at least they pay. I will play there again.

20 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Lynda,

Thank you for sharing your feedback with us. We are glad to hear that you enjoy playing at Lonestar Casino, and we completely understand that waiting for your very first redemption can make you eager for updates.

While our team works diligently to process initial requests safely and securely, standard verification and processing can take a few business days to complete. We are fully committed to ensuring our players receive their funds and want to make sure your experience is smooth.

We would love to check on the exact status of your request right away. Please reach out to our dedicated support team at support@lonestarcasino.com with your account details so we can look into this for you and ensure everything is moving forward smoothly.

Thank you so much for your patience, Lynda, and we look forward to your update once everything is safely delivered.

Rated 2 out of 5 stars

Very hard to win on this platform as…

Very hard to win on this platform as well as very very very slow redemption's even on gift certificate redemption's.
I love how this platform is set up and I do enjoy their exclusive games. Just sad how they make me wait on redemptions. Today is the 25th and I redeemed on the 19th.
No need to comment LoanStar because yes I've contacted your support through email.
All though this platform is nicely setup they are behind on customer service-No Chat options. Only email to customer support which is all automated. :(

18 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello Tuesday,

Thank you for sharing your feedback. We are glad you love our platform setup and enjoy our exclusive games, but we hear you completely regarding the wait time for your gift card redemption and the desire for a live chat option.

While our team works to process every request safely, we always want the experience to be as smooth and efficient as possible. We also take your feedback about customer service seriously; our team reads every email personally, and we are constantly looking for ways to improve our support options to make you feel better cared for.

Even though you have already emailed us, we want to make sure your gift card request is personally looked after right away. Please send a quick follow-up to support@lonestarcasino.com so our team can escalate your case and get this sorted out for you. Thank you for your patience.

Rated 5 out of 5 stars

Lonestar casino is by far one of the…

Lonestar casino is by far one of the best casinos, greatest selection of games, big wins, and a great support team to help with anything, thank you Lonestar,
David Raven

24 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi David,

Thank you so much for the fantastic 5-star review! We are absolutely thrilled to hear that you consider Lonestar to be one of the very best.

It is wonderful to know that you are enjoying our great selection of games, celebrating some big wins, and that our support team has been there to help whenever you need them. Providing a fun, supportive, and entertaining environment is what we are all about, and your kind words mean the world to us.

Thank you for being such a wonderful part of the Lonestar family. Best of luck on your next spins, and may the wins keep coming your way!

Rated 5 out of 5 stars

LoneStar Casino is an excellent place to play...

LoneStar (as is their sister site realprize.com) is amongst the very best Sweepstakes casinos. They have a huge selection of games by all the best game producers, including a large number of table games. Their customer support staff is courteous, prompt, and thorough. Moreover, I can't think of any other website that provides more in daily bonuses to customers than does LoneStar - a great site in every way.

24 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi John,

Thank you so much for the incredible 5-star review! We are absolutely delighted to hear your fantastic feedback regarding both Lonestar and RealPrize.

It is wonderful to know that you are thoroughly enjoying our large selection of games and that our daily bonuses are hitting the mark for you. We take great pride in providing premium entertainment, and hearing that our customer support team has been courteous, prompt, and thorough is music to our ears.

Thank you for being such a valued member of our community and for sharing your wonderful experience. Best of luck on all your favorite games, and we look forward to keeping the fun going for you!

Rated 1 out of 5 stars

Scammers, Wont Pay, AVOID AVOID

Payout stuck on pending for months.
Contacted lonestar several times & submitted tickets & still no resolution.

24 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello Jackson,

Thank you for reaching out and sharing your experience with us. We completely understand how important a timely redemption is, and we want to assure you that your peace of mind is very important to our team.

Our main priority is to provide a reliable, smooth, and entertaining experience for all our players. When standard processing or verification checks take place, our goal is always to keep the lines of communication clear and helpful, and we hear you completely regarding the tickets you have submitted.

We want to look into your account and your previous tickets immediately to see exactly what is causing this delay and get this resolved for you.

Please contact our dedicated management team directly at support@lonestarcasino.com with your account details so we can personally escalate your case and provide you with a clear, direct update. Thank you for your patience, and we look forward to assisting you.

Rated 1 out of 5 stars

I cashed out on June 21 email Lonestar…

I cashed out on June 21 email Lonestar casino haven’t heard back from them this is the worst casino online I joined and I paid money to play all I want is my redemption, they said it’s takes up to 4 days n it’s still pending ion my end someone needs to reach out to me because this is not right at all

21 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello Tammy,

Thank you for reaching out and sharing your experience with us. We completely understand how important a timely redemption is, and we want to assure you that your peace of mind and satisfaction are very important to our team.

While we always aim to process everything as quickly as possible, standard bank processing and verification checks are necessary steps to ensure everything is handled securely. Our goal is always to keep the experience reliable and smooth for you.

We want to look into your account and your email inquiry immediately to see exactly what is causing the delay and provide you with a clear update. Please reach out to our dedicated team directly at support@lonestarcasino.com with your account details so we can escalate your case and ensure someone contacts you with the assistance you need.

Rated 3 out of 5 stars

First redemption

UPDATE::: Received my redemption at 12noon today, redeemed it on Saturday evening… I will definitely continue playing this site because it was my very first time ever playing…

This is my very first redemption & I’m currently on day 4 of no payout… I have played a few online sites & actually fell in love with this site the very first time played this past Saturday but all other sites I ever played, would have been payed out by now… I want to continue playing this site but very skeptical about putting money on if I can’t get my winnings …. And I LOVE to play these online sites so trust I PUT MONEY ON TO PLAY!!!! Hopefully, payout will happen eventually….

19 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi April,

Thanks for taking the time to share!

We’re glad to hear you enjoyed your first experience playing on LoneStar and that the games made a strong impression.

We understand your concerns around redemption timing and how important it is to feel confident when continuing to play. We appreciate you sharing your update and experience with your first redemption.

Your feedback helps us continue improving both gameplay and the overall player experience.

We’re happy you’re here with us at LoneStar!

Rated 4 out of 5 stars

I enjoy the games

I enjoy the games. The only thing I don't like is that it takes so long to receive the redemptions. If that would be more efficient, this would be one of my favorite casinos.

20 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello Deborah,

Thank you so much for sharing your feedback with us. We are absolutely thrilled to hear that you are enjoying our selection of games and that we are close to becoming one of your favorite places to play.

We completely understand that a smooth and efficient redemption process is a huge part of a great experience. While our team works diligently to process every request safely and securely, we are always looking for ways to streamline our system and make things even faster for our players. Your feedback is incredibly valuable as it helps us improve the entertainment experience we offer.

Thank you for being a part of the Lonestar community, and we look forward to making your future visits even better. Best of luck on your next spins.

Rated 1 out of 5 stars

Month and a half since requested payout

Been waiting since May 6th for my payout, what a complete joke 😂. I’m sure all these hundreds of people waiting on payouts are just having a review on their account right? keep in mind they’ve always payed out in 48 hours before all of this.EXIT SCAM INCOMING!!! SCAMMERS BE SAFE PEOPLE

6 May 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello,

Thank you for reaching out and sharing your feedback. We completely understand how unexpected this wait must feel, especially given your history of swift processing within forty-eight hours.

We want to reassure you and our community that Lonestar is fully operational and completely dedicated to honoring all legitimate player redemptions safely and securely. Account reviews and standard verification processes can occasionally extend beyond the usual timeframe, but our goal remains to ensure every player receives their funds.

Your trust is incredibly important to us, and we want to look into your specific account situation immediately to see exactly what is causing this delay and help move it forward.

Please reach out directly to our dedicated support team at support@lonestarcasino.com with your account details so we can escalate your case and provide you with a clear, direct update. We are here to support you and want to help get this resolved.

Rated 1 out of 5 stars

I kind of find it hard to believe that…

I kind of find it hard to believe that these reviews are true. I wish they were however, I haven't had not a good experience with them. I did send him for a payout and have not received my payout. As of yet I'm not the only person with the same site that's not received their payout. There's several people I know because I brought friends with me obviously, they have responded back to me a day or two late or later than when I emailed them which is understandable. I get that I'm human they're human maybe I don't know I hope so but they talk about integrity on their site and all these reviews are so good about them, but I do not see any integrity so far as of yet I have not received my payout as of yet I've been waiting for days. I did my when you first signed up and you get all your stuff past and all that I've done all that ID Social Security number mailing address bill, blah blah blah done all that ID I'll pass all that not a glitch in it that would slow it down not nothing now if they were doing this slow thing because they wanted to make sure I am who I say I am which they've already verified. There shouldn't be an issue with giving me my payout clearly there's something wrong there and I really truly hope that the same AI that's making all these people act like they're giving reviews that are so great about this place cause I'm not it's a good platform right I like the games, however customer service ain't that great in the payouts are definitely a number zero would not give you no stars if I had to now when I get my payout, I might change that just a tad but not much more only because you make people worry about what's going on and if you're really gonna get paid or not, and you shouldn't have to wait 10 1520 days for a payout. That's just something that you shouldn't have to do. I've never waited that long even from sketchy sites for a payout.

13 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Heather,

Thanks for taking the time to share your feedback. We truly appreciate you being open about your experience.

We understand how important it is to receive your redemption in a timely manner, especially after completing the verification process. While verification is an important step, redemptions may still go through additional review checks to ensure everything is handled securely and in line with account guidelines, which can sometimes affect processing times.

We’re glad to hear you’re enjoying the games, and we’d really like the opportunity to improve your overall experience. If you’d like us to take a closer look at your redemption and provide updates, please feel free to reach out anytime at support@lonestarcasino.com. Our team is here to assist and keep you informed.

We appreciate you being part of the LoneStar community!

Rated 1 out of 5 stars

No longer a good site stop playing here

I used to love this site but it’s no longer ran like is was I am in silver tier which is the second from
The highest and I won and I have expedited redemptions well it should have been approved by now but it is not been I have reached out to customer service with no response I seen all these reviews they have been receiving and I will not play here no longer u less my redemption is to me asap you want my reviews to change send me my money

20 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Corey,

Thank you for your insights! We appreciate you taking the time to share your experience.

We understand your concerns, especially regarding your redemption and VIP tier benefits. While expedited redemptions are a feature of certain tiers, requests may still go through review steps to ensure everything is handled securely and in line with account guidelines, which can sometimes affect timing.

We’d really like the opportunity to take a closer look at your account and provide you with clear updates. Please feel free to reach out anytime at support@lonestarcasino.com, and our team will be happy to assist you further.

We’re thankful you’re part of the LoneStar experience!

Rated 1 out of 5 stars

Trash so glad indiana banned this shit…

Trash so glad indiana banned this shit cuz all they do is scam ur shit

23 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi There,

Thanks for letting us know your thoughts. We appreciate you taking the time to share your experience.

We understand that your experience didn’t meet expectations. At LoneStar, we aim to provide a fair and enjoyable gaming environment, with all gameplay outcomes designed to be random and all account activity handled in line with platform guidelines.

We’d like the opportunity to take a closer look at your concerns and provide any clarity you may need. Please feel free to reach out anytime at support@lonestarcasino.com, and our team will be happy to assist you further.

We appreciate you being part of the LoneStar community!

Rated 1 out of 5 stars

30 Days & Counting

I placed a redemption request for $6,071.20 on 05/23/2026 which has remained unpaid. As of today, 30 days have passed since my request.

I have completed 81 redemptions with Lonestar since 05/28/2025, ranging from $100.50 to $5,101. Out of those 81 redemptions, 44 of them were for more than $2,000. The longest wait I ever experienced was 4 days, and nearly every redemption was paid within 2 days.

When a casino has no problem accepting deposits but suddenly delays or refuses to pay a legitimate redemption, it destroys the trust that players place in the platform. Based on my extensive redemption history with Lonestar, there is no reasonable justification for a payout to remain pending this long.

At this point, I have lost confidence in Lonestar’s ability or willingness to honor player redemptions in a timely manner. I will not be depositing another dollar with this casino, and I strongly discourage others from playing here until they demonstrate that they can consistently pay legitimate winnings.

There are plenty of online casinos available. Choose one that values its players enough to pay them when they win.

22 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hello Caleb,

Thank you for reaching out and sharing your feedback with us. First and foremost, we truly appreciate your long-standing loyalty and the extensive history you have shared with Lonestar.

Given your excellent experience with your past requests, we completely understand how unexpected this current wait must feel. We want to assure you that we remain fully committed to honoring all legitimate player redemptions safely and securely. Account reviews and standard verification processes can occasionally extend past the usual timeframe, but our goal is always to ensure every player receives their funds.

Your trust is incredibly valuable to us, and we want to look into this specific transaction immediately to see exactly where it stands and help move it forward.

Please reach out directly to our dedicated support team at support@lonestarcasino.com with your account details so we can escalate your case and provide you with a clear, direct update. We are here to support you and hope to restore your confidence in our platform.

Rated 3 out of 5 stars

Unfortunately get my redemption has not…

Unfortunately get my redemption has not been good 3 days and nothing I have played other sites that pay better was counting on this redemption now I am not sure if they will pay will update to 4 or 5 stars if I get paid out

I am responding to there response I have contact support several times. And still no redemption very frustrating

18 June 2026
Unprompted review
LoneStar Casino logo

Reply from LoneStar Casino

Hi Terri,

Thank you for reaching out to us. We completely understand how important a timely redemption is to you, and we want to assure you that your peace of mind is our top priority. We always aim to keep the experience completely reliable and smooth from start to finish!

Redemption times can occasionally vary depending on standard bank processing windows, but we are absolutely committed to making sure our players receive their well-deserved redemptions safely and securely.

We would love to help get this fully sorted out for you right away. Please reach out to our dedicated support team at support@lonestarcasino.com with your account details. We will gladly look into the status of your request and provide you with a prompt update.

Thank you so much for your patience, Terri, and we look forward to earning those 4 or 5 stars once we get everything squared away for you!

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