Londonsupplements Reviews 

154
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently appreciate the competitive pricing and the wide selection of products available. Many also highlight the efficiency of the delivery service, often describing it as fast, prompt, or even next-day, with several people satisfied with the quality received. However, some customers also noted significant issues with delivery, including delays, non-receipt of orders, and problems with tracking. A few other people experienced inconsistent product quality, reporting broken, expired, or incorrect items. Additionally, some reviewers were not happy with the customer service, citing unhelpful responses or a lack of resolution for their concerns.

What people talk about most

Product

Consumers find product quality to be ambiguous, with many expressing satisfaction with their purchases,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many praising the speed and efficiency, often... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction and stating they... See more

Price

Users describe positive interactions with price, consistently finding products at good or reasonable prices.... See more

Quality

Customers consistently note ambiguous experiences with quality, with some reviewers praising products as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Shockingly fast 24-hour delivery and perfect product! Review: I was initially very nervous after reading some negative reviews online and experiencing a glitch with my tracking number. However, my... See more

Rated 4 out of 5 stars

I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel. I'll definitely use London Supplements again.

Rated 4 out of 5 stars

This is one of the numerous times I have ordered the same product ie Protein Powder. So happy with the product. The delivery took a little longer than usual but hey ho… its all good

Rated 4 out of 5 stars

Value for money, it mixes well and tastes nice, although it is a little on the sweet side for my liking. Delivery is always swift and on point.



Contact info

3.6

Average

TrustScore 3.5 out of 5

154 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.6

All reviews

(154)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not great

Not great, my order didn't arrive and no response from emails,best keep away from this company 🤬

5 September 2025
Unprompted review
Rated 1 out of 5 stars

No Delivery and No Reply

Bought the protein powder 10 days ago, still not been delivered.
Used the tracking app, and it has slowly got further away from house over the last week, criss crossing London 3 times.
I gave London Supplements a chance to help by emailing them before writing a review.
No response.
Starting to question whether this is a real company.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

I have received a mass gainer with a…

I have received a mass gainer with a hole at the bottom as I lifted the mass gainer out the box it started poured out in the box,

I have emailed about the issue and I haven’t received a reply about the complaint received parcel at 23rd August.

Bought of them before and never had any issues

23 August 2025
Unprompted review
Rated 1 out of 5 stars

I ordered 12x protein shakes in…

I ordered 12x protein shakes in bottles.
I opened the box to be greeted with maggots feasting on the rotten milk inside my parcel, due to the bottles being broken for what had to be lengthy period of time for maggots and decay to occur.
I contacted their support team, with pictures of everything, and I received no acknowledgement back.
Won’t be ordering from this company again

18 July 2025
Unprompted review
Rated 4 out of 5 stars

Does what it says on the tin.

I was happy to find the product I wanted at a good price and have it delivered in a reasonable time, despite being quite a big parcel.
I'll definitely use London Supplements again.

7 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service, fast delivery

Customer service is great! Got a phone call regarding my order, there was a slight problem which was explained, sorted, then delivery arrived within 2 days!
Good, efficient service. Thanks a lot!
First time i used Londonsupplements for ordering this product, will use them again in the future!

3 June 2025
Unprompted review
Rated 1 out of 5 stars

Order qnt protein shakes

Order qnt protein shakes, order arrived but some of the bottles were smashed, I’ve tried emailing London supplements & had no reply at all, I’ve tried calling many times but never answered the phone. Very poor customer service imo!!!!

30 May 2025
Unprompted review

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