London Sock Co. Reviews 

5,083
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 374 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional product quality, highlighting their comfort, durability, and stylish designs. Many appreciate the vibrant colors, premium presentation, and packaging, often finding them ideal for gifts. Reviewers frequently commend the customer service for being responsive, helpful, and effective in resolving issues quickly. However, some customers noted significant issues with delivery and order fulfillment, experiencing delays and missing items. These problems included packages arriving much later than promised, sometimes with no communication, unexpected additional charges, and dissatisfaction with chosen delivery partners.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many consistently praising the comfort,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the excellent... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with some customers praising fast delivery and... See more

Customer service

Consumers find customer service to be positive, with many describing it as helpful, fast, and outstanding,... See more

Order

Customers consistently note ambiguous experiences with order, with some reviewers praising the professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love these socks. The blend of Scottish lyle cotton, polyamide and elastene means they breathe, don't slip, and fit all day inside a goodyear welted leather Oxford very comfortably. The array of co... See more

Rated 5 out of 5 stars

My shipment went missing. As soon as I reported it Georges swung into action. The resolution was handled swiftly and professionally . I have in the past, with other companies had shipments go missing.... See more

Rated 5 out of 5 stars

The absolute best British milled and designed socks, hands down. My son’s fav gift every Christmas / birthday! He loves the colours and the collabs; McLaren being his favourite!

Rated 5 out of 5 stars

I first bought wool socks for my son to wear with his boots, bought different ones so he could try them out. He was delighted and took them away with him that weekend to Berlin. I loved them so much... See more


Company details

  1. Men's Clothing Store
  2. Fashion Accessories Store
  3. Tuxedo Shop
  4. Underwear Store

About London Sock Co.

Written by the company

VISIT HOMEPAGE
SHOP INDIVIDUAL PAIRS
SHOP GIFTS
CONTACT US
London Sock Co. was founded on a belief that the little things – like socks – have the power to make a big difference. A great pair of socks can transform not just your style, but your state of mind. We love how a dash of colour can keep the grey at bay. Can help you walk brighter. The truth is, an appreciation for the little things lies at the heart of our brand. It starts with the quality yarns we choose, the attention to detail in the designs and our signature gift boxes. Importantly, it also extends to the little things we can do to make a difference for others. With every order, we donate a pair of socks to charity as a part of our Share a Pair initiative.

London Sock Co.

Written by the company

Walk Brighter

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Replied to 100% of negative reviews

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4.5

All reviews

(5,083)

363 reviews in the last 12 months

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Rated 4 out of 5 stars

I love the socks

I love the socks, but wanted something "over the calf" maybe i ordered incorrectly. Do you have over the calf socks?

31 December 2025
London Sock Co. logo

Reply from London Sock Co.

Hi Kevin,

Thanks so much for your review - we’re really glad to hear you love the socks.

From your order, it looks like you purchased our Simply Sartorial pairs, which are designed to sit at mid-calf. If you’re looking for a true over-the-calf / knee-length fit, we do offer those as well.

You can find our knee-length options here:
https://londonsockcompany.com/collections/knee-length

Hopefully that helps, and if you ever need a hand choosing the right style or length, we’re always happy to help.

Kind regards,

Team LSC

Rated 5 out of 5 stars

Problem Solved!

George at London Sock resolved a problem with delivery of an order for me. George was friendly, prompt, attentive and professional. The issue as confusing because the order had been partially filled so there was order tracking etc. George cut through all of that, and made good on London Socks reputation. That resolution changed me from a customer that might not have come back to a happy and loyal customer that will definetly return.

3 February 2026
Unprompted review
Rated 1 out of 5 stars

The order took over 30 days to arrive

The order took over 30 days to arrive. The company offered me an apology 20% off for my next order. That's insulting. More disappointment at a 20 percent off discount? Rude. Then there was an email stating that the packaging had issues and forgive them for a presentation that was not up to their usual standards. The socks are dress socks and are no better than other socks just priced much higher. They can only be worn in certain shoes and the two men I bought these for as gifts were not impressed. One stated it's more of a logo that I paid for. This was my first experience and it fell short on so many levels. Offering me 20 percent off my next purchase when I had not received the first tells me all I need to know about their standards of customer appreciation.

23 December 2025
London Sock Co. logo

Reply from London Sock Co.

Hi Ellen,

Thank you for taking the time to leave your feedback - we’re genuinely sorry your experience with us fell short of expectations.

We’d like to provide some context around the issues you mention. Around the end of November and leading into December, we experienced an unexpected problem with our packaging.

A number of our boxes were damaged, which created a backlog at our fulfilment centre. Rather than delay orders further while waiting for replacement packaging to arrive, we made the decision to send out the socks without their usual presentation, in order to avoid keeping customers waiting even longer, particularly around the Christmas period when delivery timeframes are more important.

To apologise for this, we included a 20% gift card in your order. We completely understand that this doesn’t replace receiving your order promptly, and we’re sorry if it felt insufficient - it was simply intended as a gesture of good faith.

Regarding the socks themselves, our products are designed as formal dress socks, which are intentionally lightweight and thinner than everyday casual socks. This design allows them to fit comfortably in formal shoes while maintaining a sleek, professional look. We understand that they may not suit every preference, and we’re sorry to hear the recipients didn’t find them to their taste.

If you are unhappy with your purchase, you are absolutely welcome to return the socks to us for a full refund, provided they haven’t been worn and still have their original labels attached.

Our goal is always to ensure our customers feel confident and satisfied with their orders, and we appreciate the opportunity to clarify both the circumstances of your order and the design intention behind our socks.

We hope this explanation provides some context, and we’re grateful for your feedback as it helps us improve both our processes and communication with customers.

Kind regards,

TEAM LSC

Rated 5 out of 5 stars

Impressive customer service

George B reacted promptly to my concern about the non-delivery (via Evri) of my LSC order - delivering a good sense of customer care and ensuring that things were dealt with in the right way.

30 January 2026
Unprompted review
Rated 3 out of 5 stars

Bad packaging folded box

23 December 2025
London Sock Co. logo

Reply from London Sock Co.

Hi M,

Thanks for leaving us some feedback!

Sorry to hear this — that’s definitely not the experience we want for you.

While our packaging is designed to protect the socks, items can occasionally get damaged in transit.

If you’re able to, please send a photo to help@londonsockcompany.com
and a member of our team will be more than happy to take a look and help get this resolved for you.

Hope this helps.

Best,

Team LSC

Rated 5 out of 5 stars

Sartorial brilliance

I love this company. I now own 40 pairs of your lovely socks. Ordering is easy, delivery is fast and the socks are the best. I will continue to grow my collection.

22 December 2025
Rated 5 out of 5 stars

Excellent Quality

I’ve been coveting your socks for a while and was eventually able to buy first box. From ordering off the website to tracking the order and receiving my socks couldn’t have been easier or better. Then to the socks. Quality is excellent and I’ve stepped out of my comfort zone with bold colours, ok they are still blue! Will definitely be back to not only increase my socks but to build on the colours too.

22 December 2025
Rated 5 out of 5 stars

Great Socks

Great Socks. Recipient was very happy with the purchase and would like the same again next year. I call that a success.

Always well received as a gift. Lovely packaging and great product enclosed. Thank you once again

22 December 2025
Rated 5 out of 5 stars

Stunning & unique

Stunning & unique! Have been surprising my husband for years with these fab socks, he loves them!! Such amazing colours and gift box selection
Perfect present 🎁

22 December 2025

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