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London PointReviews 

5
•
TrustScore 3.5 out of 5

3.6

Furniture Store
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Company details

  1. Furniture Store
  2. Garden Furniture Shop
  3. Kitchen Furniture Store
  4. Office Furniture Store
  5. Pet Store
  6. Toy Store

Written by the company

Affordable UK online retailer of home, garden, outdoor living, fitness, office, pet, kids, and lifestyle products.! at londonpoint.co.uk

Contact info

3.6

Average

TrustScore 3.5 out of 5

5 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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3.6

All reviews

(5)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Just what you need

I had an amazing experience using London Point. Quick delivery is key and I really appreciate it.

Highly recommend - Will use it again

1 July 2026
Unprompted review
London Point logo

Reply from London Point

Hi Francesco,

Thank you for your wonderful review and for choosing London Point.

We're delighted to hear that you had a great experience with us and that your order arrived promptly. Providing reliable service and ensuring our customers are satisfied is always our top priority.

Your kind words and recommendation mean a lot to our team. Thank you for taking the time to share your experience we truly appreciate your support and look forward to welcoming you back in the future.

Kind regards,

The London Point Team

Rated 4 out of 5 stars

Good product arrived in one week

Good product arrived in one week when I was expecting it in 2 days. Good customer service

11 June 2026
Unprompted review
London Point logo

Reply from London Point

Thank you so much for your kind 4-star review. We’re really pleased to hear that you were happy with the product and our customer service.

We also appreciate your honest feedback about the delivery time. We’re sorry it took longer than you expected, and we’re working hard to make our delivery times and communication even clearer for every customer.

Thank you again for choosing London point we truly appreciate your support and hope to serve you again soon.

Rated 1 out of 5 stars

Beware and avoid tall costs.

Awful communication.
Mobile number doesn't work. Won't answer emails.
£329.97.
Air con unit.
Have reported them for scamming.
Will be making a visit to their premises.
Avoid at all costs.

12 July 2025
Unprompted review
London Point logo

Reply from London Point

We're sorry to hear about your experience.

We do not take any payment before dispatch, and all orders follow our standard fulfilment process.

Kind regards,
Customer Support Team

Rated 1 out of 5 stars

Takes money, keeps items

Takes money, doesn't send items. Order placed a week ago, got a confirmation email and still nothing stating my order has been shipped. Contacted my bank and I'll be waiting until the 30 days is up (clock already ticking) until it's marked as a scam by the bank.

Give me my items or a refund and I'll drop legal action.

4 June 2025
Unprompted review
London Point logo

Reply from London Point

Hi, we're sorry for the experience you had. We can confirm this matter has since been resolved, and the business is now under new management with improved processes in place. We hope to have the chance to serve you better in the future.

Rated 1 out of 5 stars

Took my order and money and didn't…

Took my order and money and didn't deliver. Not responding to my messages.

22 August 2024
Unprompted review
London Point logo

Reply from London Point

Hi, we're sorry for the experience you had. We can confirm this matter has since been resolved, and the business is now under new management with improved processes in place. We hope to have the chance to serve you better in the future.

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