London Gases Reviews 48

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I've used London Gases several times now. Gas prices are competitive compared to buying at the garage forecourt. And massively more convenient to only have to lug a cylinder delivered next day from... See more

Rated 1 out of 5 stars

The worst service and company to buy from. Don’t waste your time. What do you mean that gas bottle depreciate with time? It’s not as if you get the same bottle. It changes each time you place an orde... See more

Rated 5 out of 5 stars

Outstanding service , super fast delivery plus very helpful & polite drivers Kept my guitar school studio warm for the last 6 months without any worry of being let town for heating . Given me peac... See more

Rated 5 out of 5 stars

I have used London Gases twice. Both occasions next day service delivered to your door. Straight forward website to order from. No hassle. Only comment that could improve the service would be a... See more

Company details

  1. Gas Company
  2. Energy Supplier

Information provided by various external sources

As London's leading independent supplier of calor gas, coal and logs we take pride in our great delivery service to businesses and residential customers in and around London.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48 reviews

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Rated 1 out of 5 stars

The worst company to buy from

The worst service and company to buy from. Don’t waste your time. What do you mean that gas bottle depreciate with time? It’s not as if you get the same bottle. It changes each time you place an order yet they don’t want to give the deposit you paid on the bottle back. The behaviour of the guy who runs this company is so out of this world. All hell broke loose just because I requested they come and pick up their bottle. It would not have been the case if I had ordered a refill. I genuinely don’t need the bottles any more because I’m moving out of the premises but it’s not a reason to be nasty to customer that have been ordering bottles from you for well over 2 years. I will never recommend you to anyone cos picking up a bottle should not be too much hassle. You said I gave your driver the wrong door code, how did he knock on my door cos he would not have been able to come into the premises. You also said he took a photo of the premises and left. Why did he not ring me or knocked on my door. Why does this pick up need to be done so discreetly? Your company doesn’t worth one star!

1 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Easy ordering, next day delivery.
Very pleasant and helpful staff.

I just can’t thank them enough. Never had any issues which says a lot.

Will always recommend them highly.

29 January 2026
Unprompted review
Rated 5 out of 5 stars

Got a delivery this morning @ 8:20

Got a delivery this morning, the driver noticed that I’d hurt my shoulder, said no worries brought the gas round the back for me and retrieved the old cylinder no fuss very polite, couldn’t recommend more highly

27 August 2025
Unprompted review
Rated 5 out of 5 stars

The best service I have received in…

The best service I have received in years! I am going away camping this weekend and needed something quickly and hassle free and found London Gases. I placed my order at 1:30am on Wednesday morning and by 8:30am the same day my gas was at the door, I had received an email stating they were in the area and could they deliver a day early?! I mean when does that happen?! Fantastic, I have already recommended to 2 people for gas and will continue to use them myself, absolutely brilliant!

20 August 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and good price

Amazing service and good price, cheaper than petrol stations for sure 25%.
Member of staff on the phone was very helpful and polite.
Quick and smooth delivery, text message with eta was accurate. Will use them again!

7 August 2025
Unprompted review
Rated 5 out of 5 stars

This company never lets me down.

This company never lets me down.
I live on a boat and use 13Kg Propane bottles. No matter what time in the evening, I place an order, the replacement bottle arrives next morning.
Without fail, the guys who deliver are both friendly and really helpful.
Can't recommend them enough.

28 July 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed with the service

Very impressed with the service. Pretty much all hobbyweld gas distributors local to me are collection only, and the ones that do delivery are very expensive. LondonGases have free next day delivery which is excellent and the price for the refills are near enough the same as getting it from a local distributor

22 July 2025
Unprompted review
Rated 5 out of 5 stars

Great service. So convenient.

I've used London Gases several times now.
Gas prices are competitive compared to buying at the garage forecourt. And massively more convenient to only have to lug a cylinder delivered next day from my front door than having to hunt around London for stock.

3 June 2025
Unprompted review
Rated 5 out of 5 stars

Great service all round

Great service all round. Helpful over the phone, easy to book online and I was kept updated on delivery time. I would definitely use them again and I can recommend them.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Very efficient

Very efficient. Very prompt delivery. Fair pricing. Very happy with the customer service. Couldn’t fault the experience. Great job.

10 May 2025
Unprompted review
Rated 5 out of 5 stars

Consistent Great service, year after year

We have a water carbonisation for home use. Much better value than smaller C02 bottles.
I have been using them for years; they offer great services and a great exchange process with the bottles.
I have occasionally ordered other products again, all with very good services.

28 April 2025
Unprompted review

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