Lommebokbutikken Reviews 

408
TrustScore 2 out of 5

2.2

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Rated 1 out of 5 stars

Tried to cancel my order as shipping were WAY to slow. Took 3-4 days for them to reply to my e-mail. By then the order was already shipped, so I couldn’t cancel my order. When then wallet arrived, I... See more

Company replied

Rated 1 out of 5 stars

Overpris for "wish" produkter som tar en evighet før det ankommer.

Company replied

Rated 5 out of 5 stars

Great customer service. DHL made a mistake and asked me to pay 30 euros for customs tax and told me I had to pay it no other way around it. contacted the lommebokbutikken. They fixed it. Products... See more

Company details

  1. Bags and Luggage Store

Information provided by various external sources

Med et bredt utvalg – fra designerlommebøker til mer klassiske lommebøker og vesker – vil du finne alt det kule og smarte som du ikke finner i alle de andre butikkene. Dessuten får du den beste prisen. Kjøp fra oss på Internett, så er du trygg. Vi tilbyr en 100 % fornøyd-garanti! Hvis du av en eller annen grunn ikke er fornøyd med en vare, vil du få pengene tilbake uten spørsmål. Alle bestillinger pakkes og sendes ut innen 24 timer (mandag - fredag)


Contact info

2.2

Poor

TrustScore 2 out of 5

408 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.2

All reviews

(408)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

As close as you get to a scam!

Tried to cancel my order as shipping were WAY to slow. Took 3-4 days for them to reply to my e-mail. By then the order was already shipped, so I couldn’t cancel my order. When then wallet arrived, I had to pay about 30 euros in customs. I ordered from a .no domain! Extra customs fees were never informed about. I’m returning the wallet and had to pay about 40 euros in shipping back to Germany.

Incredible unserious and expensive. This is as close to a scam as you get! STAY AWAY FROM THIS CRAPPY SITE! You’ve been warned.

28 July 2022
Unprompted review
Lommebokbutikken logo

Reply from Lommebokbutikken

Hallo

Vi er voec-registrert i Norge så du slipper å betale ekstra kostnader.
Hvis Posten/Bring har belastet deg for ekstra kostnader, er det bedre å kontakte support slik at du kan få hjelp.
Den enkleste måten å nå support på er å svare på ordrebekreftelsen eller sende en e-post til order@walletking.eu

Rated 5 out of 5 stars

Great customer service

Great customer service.
DHL made a mistake and asked me to pay 30 euros for customs tax and told me I had to pay it no other way around it. contacted the lommebokbutikken. They fixed it.
Products arrived on time in great condition. highly recommend them

24 August 2021
Unprompted review
Rated 1 out of 5 stars

Overpris for "wish" produkter som tar…

Overpris for "wish" produkter som tar en evighet før det ankommer.

3 July 2020
Unprompted review
Lommebokbutikken logo

Reply from Lommebokbutikken

Hallo Terje
Hvis du skal skrive en anmeldelse om et produkt, er det best å skrive det i nettbutikken direkte på produktet det kan hjelpe andre kunder.
Leveringstider under coronapandemien har åpenbart blitt påvirket negativt.

Rated 1 out of 5 stars

the wallet was fake

30 September 2019
Unprompted review
Lommebokbutikken logo

Reply from Lommebokbutikken

We obviously only sell the real deal original items. In case you are not happy with what you have received . you are welcome to send it back for a refund.

Rated 1 out of 5 stars

They betray the customer in the way…

They betray the customer in the way they make you believe this is a Norwegian company and the shipment is also done in Norway. Second the will send you an email after you have completed your order and already paid it by credit card. The mail will make you believe that something with the payment went wrong and you have do redo it. So you order and pay twice! I don't know if that is any illegal behavior, because you get what you have paid for after 2-3(!!!!) weeks, but i feel pretty fuccked by this company as there real residence is of course not Norway, but some tax-paradise like Cyprus ( or Malta??)... Will never order there again. Just go to a real shop and spend your money there. Don't send it to Cyprus....or Malta.... Or wherever they hide... And of course you wanna make me believe that i forgot something in my kart and misunderstood that i already made one order. whats weird about that is that i got my two orders on the same day, but i made the second order about 6 days after the first. so you have a system of betraying implemented. Thats the reason why you are hiding in Malta!!!! You make the people order and pay twice. And for that little amount of money its only worth to me to give you bad references whereever i have the chance to, but i wont waste my time here further and of course wont waste time with trying to send something back to malta or even exspect to get money back from a company thats hiding there.

4 June 2018
Unprompted review
Lommebokbutikken logo

Reply from Lommebokbutikken

Hi Stefan !
oh i think there is some missunderstading.
You made a order 29 Apr 2018 16:22:40 ( order confirmation sent to your e-mail )
30 Apr 2018 11:37:01 ( Delivery confirmation sent to your e-mail. Your order is dispatched from us )

You still had an item in your cart and the system sends you a E-mail to se if you hade any problem and if we can assist you in any way.

Think you misunderstood that and made a new order 5 May 2018 22:14:20 ( Order confirmation mail sent )
7 May 2018 10:51:07 ( Delivery confirmation sent to you )

I can't find any corespondens with you and our support?
If you haven't spoken to them then please send them a email so they can sort this out.
order@walletking.eu

More About us
https://www.lommebokbutikken.no/om

Best Regards

Rated 1 out of 5 stars

Unresponsive customer serivce, slow website, and SPAM nagging to complete your shopping cart

Pro:
They processed my order, and sent me what I ordered. That's good.

Con:
- Spammy: I had an item in my shopping cart. I closed the window without ordering or removing the item. 30 minutes later I received a mail, prodding with "are you having trouble finishing your order? Click here to finish it." I got this mail twice more, with about an hour between. I promptly logged in and removed the item from my cart, woving not to buy from them again.
- Unresponsive customer service: I tried to request them to delete my account, which they are required to according to GDPR. No response at all. It's been two months, and not a peep.
- Slow website: the website is the slowest to load I've seen since I used a dial-up.

10/10 wouldn't use this store again.

22 March 2018
Unprompted review
Rated 3 out of 5 stars

Good product

The choice of DHL to take care of freight is terrible, they delay your shipment by their incompetence.
Use another carrier please!!

15 December 2016
Unprompted review

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