Really nice mirror, reasonably priced, very well packaged. Looks great and the antifog works really well. I do wish there was a separate switch for the light and the antifog so that the antifog featur... See more
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See what reviewers are saying
I ordered a kitchen faucet from Lomazoo through bol.com, and it arrived right on time. After unpacking it, it was damaged. When I returned the faucet, I immediately received an email from Lomazo... See more
The return process is very long, given that the item was delivered on the 5th of May and I'm still waiting for the process to be finished, that's disappointing. I returned a mirror where the glass had... See more
Tornado flush is from right to left, making it more preferable for better cleaning. It is very good quality product from Netherland.
Company details
Contact info
Daltonstraat 35, 3316 GD, Dordrecht, Netherlands
- 085-0044944
- support@lomazoo.com
- lomazoo.com
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 12% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I really like the mirror, but...
I really like the mirror, it has all the needed options and looks very stylish. However, my mirror arrived with damage - there is a dark line inside the glass.
I didn't file for a return, though, because it's very hard to bring a huge mirror to a special point, which is very far from me.
11 June 2025
Unprompted review
I chatted with a real person
I chatted with a real person which is not always the case anymore. I got great instructions and could continue with the installation. Very happy customer!
6 June 2025
Unprompted review
Reply from LOMAZOO
Dear Floor,
Thank you so much for your kind words! We're happy to hear that our team could assist you directly and clearly — personal service is something we truly value.
Great to know the installation went well. We appreciate your trust and hope to welcome you again in the future.
Kind regards
Team LOMAZOO
Was quickly send to my place and the…
Was quickly send to my place and the product is of a very good quality
13 May 2025
Unprompted review
The product has been delivered in time…
The product has been delivered in time & operational
20 April 2025
Unprompted review
Bathroom faucet
First the product looked very good. The price was good and the selivery was fast
19 April 2025
Unprompted review
Reply from LOMAZOO
Thanks!
Reply from LOMAZOO
Thanks!
Customer service stalling tactics
I bought a bathroom mirror from Lomazoo over two months ago, and it arrived with a chipped corner. I contacted them immediately, sent all requested photos, and then they stopped responding, claiming my emails were “lost” and delaying their replies — clearly using stalling tactics so I’d give up. On top of that the product is very poor quality.
Avoid this store.
1 March 2025
Unprompted review
good company ordered two beautiful…
good company ordered two beautiful mirrors. only too bad one broke afterwards🙈. so quickly order a new one
10 April 2025
Unprompted review
I love it
I love it, it is functional and beautiful and also very easy to use.
I would appreciate it if your communications were in English, not Dutch.
9 April 2025
Unprompted review
Easy fit and good quality
1 April 2025
Unprompted review
Reply from LOMAZOO
Dear John,
Thank you for your kind review! Great to hear the installation was easy and the quality met your expectations.
We hope to see you again soon at LOMAZOO.
Best regards,
Team LOMAZOO
Fantastic customer service
We ordered 2 mirrors to be delivered in Spain. There were some issues with the Spanish transport company. The Lomazoo team was very friendly and helpful and really did everything to help us. We received the mirrors today. Examplary customer service! A big thanks to the Lomazoo team!
24 March 2025
Unprompted review
Reply from LOMAZOO
Dear Andrès,
Thank you very much for your kind words. We're sorry to hear there were some issues with the local delivery, but we're glad we could support you throughout the process.
Great to hear that the mirrors arrived safely and that you're happy with our service — we really appreciate your feedback.
Best regards,
Team LOMAZOO
Good quality of the mirror
Good quality of the mirror, but no indication on the mounting - being asymmetrical, difficult to measure the distance between the wholes and the borders, so we ended up with random placing on the wall, not really nice.
The delivery was terrible, got twice notification with wrong delivery date from the sender.
18 March 2025
Unprompted review
Reply from LOMAZOO
Dear customer,
Thank you for your honest feedback. We're glad to hear you're satisfied with the quality of the mirror.
We’re sorry to hear that the installation was unclear due to the asymmetrical design, and that the delivery notifications caused confusion. That’s definitely not the experience we aim to offer.
We’ll pass your feedback on to our team to improve both the mounting instructions and delivery communication. If you need any assistance or have questions about the installation, feel free to reach out via support@lomazoo.com.
Best regards,
Team LOMAZOO
The article we bought
The article I bought was very fast at myhome
Good and. Nice quality
13 March 2025
Unprompted review
Reply from LOMAZOO
Dear Dimitri,
Thank you for your review! We're happy to hear that the delivery was fast and that you're satisfied with the quality of the product.
We appreciate your feedback and hope to serve you again in the future.
Best regards,
Team LOMAZOO
Fast delivery- great customer service .
Fast delivery- great customer service .
Product quality vs price is good!!
13 March 2025
Unprompted review
Reply from LOMAZOO
Dear Jorge,
Thank you for your kind words! We're glad to hear you were happy with the fast delivery, our customer service, and the value for money.
We appreciate your feedback and hope to see you again at LOMAZOO.
Best regards,
Team LOMAZOO
Still haven’t received any response on…
Still haven’t received any response on my complaints! Received damaged parts on the products
Plotseling is het heel stil vanaf de kant van Lomazoo, terwijl ze vooraf heel snel reageerden en vriendelijk waren/leken
11 March 2025
Unprompted review
Reply from LOMAZOO
Beste Far,
Wat vervelend om te horen dat u beschadigde onderdelen heeft ontvangen en dat het daarna stil bleef van onze kant. Dat is absoluut niet de service die wij willen bieden, zeker niet nadat het contact aanvankelijk goed verliep. Onze excuses hiervoor.
We lossen dit graag netjes voor u op. Zou u contact met ons willen opnemen via support@lomazoo.com of telefonisch via 085 004 4944? Dan kijken we direct met u mee.
Met vriendelijke groet,
Team LOMAZOO
Package Tracking
Package was easy to track and was delivered by Royal Mail ParcelForce even though purchased and shipped from the Netherlands
17 March 2025
Unprompted review
Reply from LOMAZOO
Dear Mrs. Sharo,
Thank you for your review. We're glad to hear that the tracking process was smooth and that your parcel was delivered reliably by Royal Mail / ParcelForce.
If you have any further questions or need assistance in the future, feel free to reach out.
Best regards,
Team LOMAZOO
Receive nothing
7 March 2025
Unprompted review
unsatisfied
the box arrived damaged. The mirror was dirty. The finish was a little disappointing.
I do not recommend for this price
12 February 2025
Unprompted review
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