I purchased from here really believing this was a specialty shop. Shipping was a nightmare, but that is besides the point. After carefully checking product pictures, descriptions, and several google a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Horrible experience I well never order from this company again. No where did I read on their return policy that bathing suits were final sale so now I out of money for something that doesn't fit becau... See more
I will never purchase anything else from this wack store I never got my thigh boots it's been 2 mos now I called never a rep to answer you always 1 in cube never no one to talk people please shop else... See more
I ordered two maxi dresses, after a few days I got confirmation of shipping. Once I received package only one was received! My order shows complete and I can't get in contact with this business and wi... See more
Company details
Information provided by various external sources
LolliCouture.com was launched in 2012, we are an online shopping destination that wants to satisfy our customers, and from experience we have found that costumers are the heart of this company. Your satisfaction is what makes our business complete!
Contact info
15288 El Prado Rd, 91710, CA
- 6262260878
- support@lollicouture.com
- lollicouture.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To slow
To slow responding to your questions. Clothing not what it is on site and theft only offer store credit if you want toreturn. Grr
So far, no good
I received my initial order. I returned one item and asked for a size exchange of two other items. That was a month ago. I have heard nothing from them, nor have I received a refund or my items. I have tried to contact them several times, no response. Feeling a bit duped at the moment.
Love my shoes BUT...
I would give this review 3 stars but because I got two gladiator sandals at a GREAT price, I give it 4. I absolutely could not give this 3 stars because the processing time is ridiculous. It's processed for about 4 days then shipped. I recieved the package about a week and a few days later. When I opened it my shoes were there of course but the shirt I ordered was not. The invoice says refund so I'll see if they actually refund it. I just think they need a better database for tracking their inventory. I also believe the shipping price is ridiculous for the shipping to be slow. All in all, I love my shoes; they fit great but the company does need work.
Nice and cheap
I order many swimsuits through the website. Quality is good. My only déception is that sometimes the same size on one model won't fit me on another. Be careful.
My boots
I ordered my awesome brown, over the knee, lace up boots. They came in a timely fashion and were so much nicer than the picture.
I would certainly recommend anyone to feel good about placing an order with Lollicouture!
Gladiator sandals
Was super happy with my purchase, looked exactly like they did online. Fast shipping as well.
sizes
Size are not true to size. You have to order a size or too bigger. Support team still has not emailed me on the return issues.
Horrible!
Bad communication. It has been 3weeks since I ordered. Have not received products or any emails. Will never order from them again!
Do Not Order!
I ordered 4 dresses, 2 pairs of shoes, and 2 swimsuits for my Bachelorette Party in Vegas. The first box I received more than a week later had half the items. All were poor quality with uneven hem lines, fraying at the edges, and very small. One swimsuit which I ordered and XL barely covered my friend who tried it in (a size 00 in JCrew). The second box arrived a week later with one item still missing. I contacted them about returning ALL items and was not allowed. Per the return policy I could only send back the dresses for store credit. I asked them repeatedly to issue a full refund for the dress that never made it, which finally happened after 2 months. Still waiting to hear how to use my store credit (at least he shoes worked out). They are terrible communicating (the customer support was fairly responsive, you just never know where you are in the shipping and return process) and have cheaply made clothes. Do not put yourself through the agony of dealing with them.
Customer services representatives are very rude , they didn't want to help
Customer service is very rude
Fantastic!
Items were so cheap and arrived with no problems! Very happy with my purchase and experience.
Luv lollicouture
I luv my new shoes!!! Not only do they fit great and look amazing but they were reasonably priced. They also got shipped to me altogether within a reasonable time! Luv it! I will definitely be buying from there again!
I never received my costume and no one would me back. Worst purchase ever. Never use this site
Go to a different site! I think this one is fake!
Great clothes for fantastic prices and shopping from home too!
I ordered two dresses. One regular length and the other a maxi. I ordered from Canada. Paid no border duty on $55. CAD. Waiting time was short, maybe 2 1/2 weeks. The dresses came neatly and small packaged. When I opened them up there was just a couple of wrinkles. The dresses are just beautiful. I am so impressed that I will definitely order from them again. Thanks so much for having so much variety and colours to choose from. Colleen.
Beautiful Sandals
Ordered sandals, it took one week, but was very pleased when they arrived.
Missing items
Still have not received some of my order. Also some of the shoes run very small
Nice dresses for very reasonable prices.
I do really love the dress, especially the price I paid for it, but the material of the dress is a little thin.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






