Visiting from out of town, needed a vegan cake to celebrate a birthday, it was not only gorgeous, but also super yummy! Thanks
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I ordered a bento-sized vanilla birthday cake for my boyfriend, and my experience was perfect ! The pick-up went smoothly, the cake came in a cute box and it both looked and tasted amazing. I would 10... See more
Everything. Lovely team, selection of cakes and most importantly tasty products. Tried 5 now.
Great experience great quality cake everything was on point
Company details
About Lola's - Baker Street
Written by the company
Shop Cakes
Shop Cupcakes
Shop Brownies
Nationwide Delivery
Contact Us
Lola’s began back in 2006 with a simple aim: to bake beautiful, fresh cakes every day. Starting as a small bakery, we quickly grew and went on to open flagship store in Selfridges and, today, we have over 30 locations in and around London!
Freshness has always been at the heart of what we do. We bake around the clock to ensure our customers receive the very best cupcakes and cakes for every occasion. A commitment that still defines who we are today.
We care deeply about the experience each customer has with Lola’s. From baking and decorating, to carefully loading orders onto our own fleet of dedicated drivers, every step is designed to make sure each delivery is as special as it should be. Our customer service team is always on hand to help with enquiries, and the occasional problem!
Now with a team of over 400 people, we’re proud to have established ourselves as a go-to destination for cupcakes and celebration cakes.
Lola's - Let's Celebrate !
Written by the company
- Hand baking delicious cupcakes & cakes since 2006
- Hi, I'm Asher from Lola's Cupcakes. We are here to make show stopping cakes, that taste incredible, for every occasion. We use Trustpilot so our customers can express how they felt their experience was. We look into all reviews, and use them to help us improve. Thank you
Our Promise
Finest ingredients, passionate bakers, handcrafted cupcakes.
We guarantee to find a way to restore your trust in Lola's, so please get in touch if you have any concerns or recommendations.
Contact info
Marylebone Road, NW1 5LJ, London, England, United Kingdom
- 020 4652 8482
4.0
Great
8 reviews
Asks customers to review
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Great experience great quality cake…
Great experience great quality cake everything was on point
30 October 2026
Everything
Everything. Lovely team, selection of cakes and most importantly tasty products. Tried 5 now.
19 October 2026
Visiting from out of town
Visiting from out of town, needed a vegan cake to celebrate a birthday, it was not only gorgeous, but also super yummy! Thanks
17 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Customer service is amazing and a very…
Customer service is amazing and a very attractive bakery. However, the quality of the cupcakes are horrible. It’s really sad as there is a lot of effort put into appearance. The icing is just butter with sugar, the cake is mediocre. I’m just upset as I decided to buy the large cupcakes, which are very expensive, only to be disappointed.
26 October 2026
Unprompted review
Reply from Lola's - Baker Street
Hello Antoinette,
Thank you for taking the time to share your feedback.
I am sorry to hear that you were disappointed with your most recent cupcake purchase.
All of our cupcakes are freshly baked and decorated using high quality ingredients, so I am sorry that they did not meet your expectations on this occasion.
As your feedback was shared through an organic review, we are unfortunately unable to contact you directly to look into your experience further.
Would you kindly email us at hello@lolascupcakes.com so that we can look into this for you? We would welcome the opportunity to review your feedback and assist you further.
Best wishes,
Great knowledgable staff who were…
Great knowledgable staff who were brilliant with their awareness of products
23 October 2026
I ordered a bento-sized vanilla…
I ordered a bento-sized vanilla birthday cake for my boyfriend, and my experience was perfect ! The pick-up went smoothly, the cake came in a cute box and it both looked and tasted amazing. I would 100% order from this place again.
13 October 2026
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