We are delighted with our new BBQ hut with extension. The ordering, delivery and installation went really smoothly. The team who carried out the build were excellent and did a fantastic job. Unfortuna... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We purchased a clock house summerhouse 8 years ago absolutely delighted with quality and assembly. In the first few years we had some teething problems (the usual expansion/contraction events with tim... See more
Company replied
From the very first visit to the premises we felt in professional and capable hands. We did not rush our decision and the team respected that. When it came to go ahead with our choice the process of... See more
Company replied
We bought a summer house from Logspan now nearly eleven years ago. Unfortunately it leaked soon after construction but Logspan paid for remedial work. Despite careful maintenance the timber began... See more
Company replied
Company details
Information provided by various external sources
Logspan is a family owned business that is dedicated to selling quality timber products that are affordable. Whether it's a Bespoke Log Cabin, a BBQ Hut, Garden Office or Lodge to live in, we have a product to suit at the right price. Come and visit our Glasgow show site, we have the largest range of Timber Buildings in Scotland.
Contact info
Milton Brae Road, G82 2TX, Dumbarton, United Kingdom
- 01389734572
- info@logspan.com
- logspan.com
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They did what they said they would do!
They did what they said they would do, delivered on time erected in a day by a very good team in under a day, well done all round Logspan.

Reply from Logspan
First class service start to finish…
First class service start to finish would recommend Logspan for Summer House's .. after sales very good Chris / Gary excellent

Reply from Logspan
Everything very professional and people…
Everything very professional and people very helpful.

Reply from Logspan
Pleasant staff all stages of purchase…
Pleasant staff all stages of purchase and build. Efficient with paperwork and response to emails

Reply from Logspan
Kempton graden room
From walking in to logspan we were made to feel very welcome. Every step of the way their communication was first class.we where talked through every step on how to care for our new garden room. The team that came on the day yo build the room were fast and very polite (and loved a cuppa or two) and working in this weather who would blame them lol, the guys worked hard and made it look effortless, I can't recommend the team at logspan highly enough.
Thanks guys.

Reply from Logspan
11m2 Finman BBQ Hut
We ordered our 11m2 Finman BBQ Hut from Logspan and we are really glad that we did. From viewing on site there was no pushy sales , just friendly and honest information given. The hut was delivered and built 2 weeks earlier that anticipated. The 3 guys arrived to start the build and we can honestly say that they worked so hard and methodically to complete a first class build. Many thanks to all involved and we would have no hesitation in recommending Logspan.

Reply from Logspan
1st class service - thank you Logspan!
Fantastic service from Logspan from start to finish! We are delighted with the quality of our cabin and the build-team on the day were outstanding, such hard workers! The Sales team were also great at keeping us informed on delivery dates/options. I would highly recommend Logspan if you are considering investing in a cabin - they have a wide range of quality products to suit different requirements/budgets.

Reply from Logspan
Great fast efficient service
Great fast efficient service
Staff very helpful
Good build quality

Reply from Logspan
Great company with solid
Great company with solid, well designed, well built cabins that will last.

Reply from Logspan
Guys arrived about 10:00am they…
Guys arrived about 10:00am they offloaded the truck of all the parts and did not stop working all day. I did not think they would complete in a day. They worked until 8:00pm at night with camping lights on their heads and done a brilliant job. This was in December. I never thought that this would be completed in one day. It is now end of March and I am looking forward to summer nights. Great job, great team and great service. Thanks and we’ll done.

Reply from Logspan
Love our Milan cabin
Love our Milan cabin. We had a bit of a wait for it to be delivered, understandable given the pandemic. The team assembled it quickly and without any issue. Looking forward to the summer and having the doors open to enjoy the inside/outside experience. Would recommend buying one.

Reply from Logspan
Highly Recommended Company
We bought our second garden building, a corner cabin , from Logspan after having had a Logspan barbecue hut at our last house for seven years before we moved to our new home. The customer service that we have received throughout has been absolutely outstanding. I can’t recommend this company highly enough. We are so looking forward to having many happy years in our new cabin, the barbecue hut that we used to have has given us so many good memories of family and friends events over the years we had it, I’m sure the new cabin will serve us equally well. Thank you to all of the Logspan team for your efforts.

Reply from Logspan
Excellent service and my friend loved…
Excellent service and my friend loved her gift of the ice box table. Very prompt service. Thanks

Reply from Logspan
Finman bbq hut
Delighted with the purchase.Great quality at a good price.and a first class company to deal with.Anyone who has see the bbq hut is amazed by it .Would highly recommend it to anyone who likes to bbq ....no more weather worries roll on Xmas day !

Reply from Logspan
Such an amazing experience with…
Such an amazing experience with Logspan. Our bbq hut has lasted so well over the last few years, looking forward to using it loads over winter.

Reply from Logspan
Geo's Cabin
From the first contact with logspan sales rep I new I had taken the right choice of supplier. From the concept of my summer house to the finnish it was excellent experience and I am so delighted with the workmanship of the cabin. I congratulate all the team at Logspan

Reply from Logspan
Logspan Milan 4mx3m Log Cabin
Excellent value for money. Would highly recommend Logspan for product quality and great customer service.

Reply from Logspan
We are Delighted with our cabin
We are Delighted with our cabin. The men came in the morning and was finished about 4 pm amazing quality and service very very happy. It was custom made for our requirements nuthing was a problem would recommend Logspan service great

Reply from Logspan
Efficient, great workmanship, and pleasant to deal with.
From start to finish, Logspan have been terrific. They told me right at the start that due to Brexit and COVID, they were having difficulty getting raw materials and that from order to completion would be about 26 weeks. They kept me up dated and when they told me the expected delivery date it duly arrived on the Friday for assembly on the Monday.
They completed the build on the Monday and tidied up and showed me how the window and door adjustments worked.
They were efficient, pleasant and just got on with the job.
Excellent workmanship and we are delighted with the end result.
I have no hesitation in recommending Logspan.

Reply from Logspan
Could not be more helpful when it came…
Could not be more helpful when it came to purchase or delivery. Delighted with product and service

Reply from Logspan
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







