Logbook Money Reviews 168

The process was simple enough, professional staff throughout and has eased some stress, the only downside was the delay in the documents being received but overall good experience and thanks to Leo for excellent service

Great team, great customer service, easy application process from start to end! Had two logbook loan with them, staff - Leo, Rob, and others were utterly helpful with my payments requests, polite, and very efficient...had an excellent experience. Keep the good work, thank you.🤩

Third loan taken out with this company each one as easy as the last Rob and leo make everything easy highly recommended

Rob was beyond helpful when another competitor couldn’t help me. Quick efficient and great customer service - and their representative turned up when they said they would. Thank you again

The process from start to finish when applying for the loan was easy and quick. Leo explained everything clearly to me and having someone come to you and collect all documents was easy for me as it was at my own convenience.

Very good service and always helpful.

Very efficient and Rob ran through all my questions and the payment very quick

The whole processwas slick and simple. And most importantly, very quick
Rob was super helpful. He was clear and efficient
Great service

Great customer service as always. Have used this company for a few years Leo and rob are always very helpful and responsive.
Loans always paid very quickly too.

Great customer service as always. Have used this company for a few years Leo and rob are always very helpful and responsive.
Loans always paid very quickly too.

Simple application. Completed with ease great people to talk to . Would recommend

It was very quick experience from start to finish

I’ve had logbook loans off these guys for a few years now. The whole journey is and has been a pleasure at all times. From the initial application 4 years ago and ongoing from Leo to Lee this is hands down one of the best companies I ever dealt with. Flexible when you need them to be providing your honest and informative right the way through I’d have no hesitation in recommending these guys to anyone who may need a log book loan

Very quick and easy to apply. The whole process was done in under a few hours. Fast payout.

Amazing company, helped me a lot and understand all situations, very professional and supportive and quick, highly recommend their srlervice

Polite & professional customer service. Helpful & always pleasant service excellent communication & faster than expected with my loan.

Easy application, quick payout.
Very handy if you need money quick but beware, repayments could be prohibitive.
I had a loan of £1000 over 18 months at just over £166 per month so I paid back £12 short of £3000!! I appreciated the money at the time but I would warn against rushing into an agreement as your car will be at risk if you start to miss payments.
If you struggle to make a payment, as I did one month, I suggest you speak to them immediately as Leo was very understanding with me. My payment was made later than it should have been, with no penalty.
Don't borrow more than you can comfortably afford.

Logbook Loans offered me a solution at a difficult time. They were professional and have integrity in how they operate. Leo was especially helpful. Thank you!

Rob was fantastic he helped be through the whole process. It was lovely and smooth and quick. I would recommend to others.

Getting the loan was simple enough. Was efficient and amicable enough until I required hospitalisation as a result of a tumour which left me unable to sort payments. I provided them with letters from my consultants to confirm this and they advised that I should not be concerned with personal matters. After a short period of time (6 weeks or so) I came home and the next day they sent a truck to repossess my vehicle. I called them and asked for some time (48 hours) to get things sorted. They refused. They arranged to sell the car at auction and advised that any balance after the loan and costs were sorted would be paid back to me. As I now have no car and live in a rural area I need the balance to get something in which to drive to appointments. All they could tell me (after a lengthy wait for a response) was that it was due to be sold and would be sorted next week. I watched auction live last week online so I know it has been sold and that the funds have been paid to them - but still I wait.

As others have said, it was my choice to use them. But they show no compassion or concern when circumstances change - even when out of your control. No other company I have accounts with have dealt with me in this way - all have been understanding.

If you have any other option avoid them at all costs. I have lost over £7000 in total as a result of their forced repossession. Look for every other avenue for funds before them.