Lofina Reviews 

397
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the materials, noting that the footwear and garments are extremely stylish, beautifully crafted, and exceptionally comfortable from the very first day of wear. Additionally, everyday people warmly appreciate the reliable delivery service, mentioning that shipping is fast, buying is easy, and international purchases arrive smoothly without any complications. Some reviewers were not happy with occasional sizing discrepancies or unexpected product flaws found immediately upon delivery. A few consumers noted that items can sometimes run larger or wider than expected, while others unfortunately experienced rare issues with damaged materials.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with the stylish, well-crafted... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the beautifully crafted... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting quick ship to the US.... See more

Return policy

Users describe ambiguous interactions with return policy, noting that sending items back can be very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Lofina shoes are super comfortable from the very first day and fit the foot perfectly. This is already my third pair of Lofina shoes, and I am very satisfied with them. The designs are interesting and... See more

Company replied

Rated 5 out of 5 stars

Quick ship to the US. My order arrives quickly and stylishly packaged. Every box feels like I'm opening a gift. Lol Well-made, stylish, comfortable shoes and boots and clothing (Sort Aarhus ❤️).

Company replied

Rated 5 out of 5 stars

Quick and easy on line purchase with good tracking. Lovely soft, light leather shoes with good lift. I would say run bit big. I purchased size 36 and could probably do with 35 but no small sizes left... See more

Company replied

Rated 5 out of 5 stars

I was very worried about sizing because it is so expensive to send boots back to Europe from the US. All your sizing guides and a little bit of claude AI and turns out I ordered just the right... See more

Company replied


Company details

  1. Shoe Store

Written by the company

Dansk familie eget virksomhed, som selv designer sko, støvletter, lange støvler og sandaler som bliver håndlavet i Italien.


Contact info

4.8

Excellent

TrustScore 5 out of 5

397 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(397)

126 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent shoes!

Excellent shoes, so comfortable, such good quality and fit.

11 January 2024
Lofina logo

Reply from Lofina

Thank you so much Veronica, that is much appreciated. Best regards from Lofina

Rated 3 out of 5 stars

Reckon with import taxes

I had a very good experience with most of it but two things stood out. I couldn't find anywhere to change currency on the website, it insisted on DKK listing prices.
The second thing was that in order to get the boots into england i had to pay £62. That adds a considerable sum onto the pricetag. You should have clearer info on what to expect.

15 January 2024
Lofina logo

Reply from Lofina

Dear Patrick,
Thank you for your feedback, that is much appreciated.
It is correct that all prices at lofina.com are shown in DKK. That is how our setup is made. Though, when choosing any country, the prices will be corrected with local VAT % instead of the Danish VAT, which means that to for example UK the VAT is deducted (=the shoes are cheaper).
In our terms and conditions the rules about the local duty is listed carefully. So, yes you have the local duty to pay but the shoes are cheaper because they are ex. VAT. I hope this make sense. Otherwise you are more than welcome to contact us for further assistance. Best regards from Lofina

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