I would like to express my sincere gratitude to Doravini from Lodgify. She is extremely kind, responsive, and professional. She always approaches my questions with care, explains everything clearly an... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The free, 45 minute session with an onboarding specialist from Lodgify was extremely helpful. It's a 1:1 remote video meeting with someone from their team, and they walk you through how to use the bas... See more
Company replied
Karen S. was our onboarding contact at Lodgify. She did an excellent job for us from the very beginning. She made sure we understood all the details and made suggestions to look at certain things whil... See more
Company replied
Lodgify is working well to meet my needs as a new property manager. Allowing me to control pricing and communicate on one platform instead of jumping between Airbnb and VRBO. I had a great onboardi... See more
Company replied
Company details
About Lodgify
Written by the company
Lodgify is a vacation rental property management software designed to empower vacation rental businesses of all sizes to be more efficient with effortless solutions and comprehensive support. The company was launched in 2013 and is based in Barcelona.
Lodgify's website builder enables you to easily create your own website and accept direct bookings, and their channel manager allows you to manage all reservations from one place and synchronize property data across booking channels. Lodgify also offers property management (PM) modules to help streamline your operations and scale your business.
Curious about Lodgify? Explore the Lodgify reviews on this page to learn more about Lodgify's customer service, support, and available features. The Lodgify Trustpilot page is the perfect place to gauge how happy its customers are.
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Contact info
United States
- (+1) 646 859 1955
- help@lodgify.com
- lodgify.com
4.8
Excellent
4K reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very professional and helpful
15 April 2026
Unprompted review
Reply from Lodgify
Hi Venu,
Thank you for your positive feedback! We’re thrilled to hear that you found our service very professional and helpful. Your satisfaction is our priority, and we’re here to assist you whenever you need!
Best Regards,
The Lodgify Team
Onboarding call
Explained all the details and I got answers on all my questions
30 April 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your great feedback! We’re glad to hear that all your questions were answered and that the details were clearly explained during your onboarding call. We’re always here to support you!
Best Regards,
The Lodgify Team
Lais Keller was such a great resource
Lais Keller was such a great resource. She's an excellent communicator and was super knowledgeable and friendly.
27 April 2026
Unprompted review
Reply from Lodgify
Hi Robert,
Thank you for your kind words! We’re delighted to hear that Lais was a great resource for you and that her communication and knowledge made a positive impact. We appreciate your feedback and are always here to help!
Best Regards,
The Lodgify Team
Great experience & onboarding
Lodgify is working well to meet my needs as a new property manager. Allowing me to control pricing and communicate on one platform instead of jumping between Airbnb and VRBO.
I had a great onboarding experience as well. All of my questions were answered and Janet showed me a few things she thought would interest me.
30 April 2026
Unprompted review
Reply from Lodgify
Hi Robert,
Thank you for your fantastic feedback! We’re thrilled to hear that Lodgify is meeting your needs as a new property manager and that your onboarding experience with Janet was great. We appreciate your insights and are here to support you!
Best Regards,
The Lodgify Team
Brian was so resourceful did awesome…
Brian was so resourceful did awesome 10/10 recommend
1 May 2026
Unprompted review
Reply from Lodgify
Hi Elijah,
Thank you for your fantastic review! We’re thrilled to hear that Brian provided you with such resourceful support. Your recommendation means a lot to us, and we’re here to help whenever you need!
Best Regards,
The Lodgify Team
The most professional and knowledgeable…
The most professional and knowledgeable customer service rep I think I have ever dealt with. Hung Nguyen Gia should be the model for all businesses.
29 April 2026
Unprompted review
Reply from Lodgify
Hi Charlie,
Thank you for your fantastic review! We’re thrilled to hear that Hung provided you with such professional and knowledgeable service. Your feedback is greatly appreciated, and we’re here to assist you whenever you need!
Best Regards,
The Lodgify Team
Very helpful and knowledgeable!
28 April 2026
Unprompted review
Reply from Lodgify
Hi Jb,
Thank you for your wonderful review! We’re delighted to hear that you found our team helpful and knowledgeable. Your feedback is greatly appreciated, and we’re always here to assist you!
Best Regards,
The Lodgify Team
All my questions were answered
All my questions were answered, she was clear in next steps and sent a priority list to me. I felt much more prepared.
1 May 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your wonderful feedback! We’re glad to hear that all your questions were answered and that you felt more prepared with the clear next steps and priority list. We’re always here to help!
Best Regards,
The Lodgify Team
Professional and Patient
My experience with Brian Casas was very professional and informative.
I accidentally got the appointment time incorrect but he was able connect with me which I appreciated.
Also patient with me and answered my questions through the demo which was very kind of him.
Thank you Brian
30 April 2026
Unprompted review
Reply from Lodgify
Hi Damiana,
Thank you for your wonderful feedback! We’re delighted to hear that Brian provided you with a professional and informative experience. His patience and willingness to answer your questions truly reflect our commitment to customer service. We appreciate your kind words!
Best Regards,
The Lodgify Team
Best support system ever!!!
I am blown away at the level of support Lodgify gives it's customers! I've never worked with a platform that front loads so much time and energy on its customers getting them set up and comfortable using their site. I'm not super techy (took me time to share my screen) but they have made me confident in using Lodgify. Thank you so much for investing your time helping me get set up!
30 April 2026
Unprompted review
Reply from Lodgify
Hi Lisa,
Thank you for your amazing review! We’re thrilled to hear that our support team has made you feel confident in using Lodgify. Your comfort and success are our top priorities, and we’re here to help whenever you need it!
Best Regards,
The Lodgify Team
Comprehensive and Straightforward
Has all the features we need, and as straightforward as they can make it. Great onboarding session with Hung
30 April 2026
Unprompted review
Reply from Lodgify
Hi Nic,
Thank you for your fantastic review! We’re thrilled to hear that our features meet your needs and that you had a great onboarding session with Hung. If you need any further assistance, our support team is here to help!
Best Regards,
The Lodgify Team
Very helpful guidance and knowledgeable…
Very helpful guidance and knowledgeable answers to all my questions
29 April 2026
Unprompted review
Reply from Lodgify
Hi Amanda,
Thank you for your kind words! We’re delighted to hear that you found our guidance helpful and received knowledgeable answers to your questions. If you have any more inquiries, feel free to reach out anytime!
Best Regards,
The Lodgify Team
Kudos to the Lodgify Team!
The Lodgify product & team have exceeded our expectations so far. The whole process from pre-sales to onboarding has been very smooth. Janet was very knowledgeable and with her excellent communication skills, it made the onboarding call very helpful and pleasant.
29 April 2026
Unprompted review
Reply from Lodgify
Hi there,
Thank you for your wonderful feedback! We’re thrilled to hear that our product and team, especially Janet, have exceeded your expectations. It’s great to know that the onboarding process was smooth and helpful. We’re here for you whenever you need assistance!
Best Regards,
The Lodgify Team
Lodgify has real people you can talk…
Lodgify has real people you can talk to, both on onboarding and a later call on my experience and struggles. Each was followed up and issues addressed. Can highly recommend Lodgify and great service by Kaoutar Rahmouni.
14 April 2026
Unprompted review
Reply from Lodgify
Hi Fanie,
Thank you for your fantastic review! We’re delighted to hear that you appreciated the personal support from our team, especially from Kaoutar. Your recommendation means a lot to us, and we’re here to help whenever you need assistance!
Best Regards,
The Lodgify Team
Our current issues were addressed in a…
Our current issues were addressed in a thorough and concise manner.
29 April 2026
Unprompted review
Reply from Lodgify
Hi Michael,
Thank you for your positive review! We’re glad to hear that your current issues were addressed thoroughly and concisely. If you need any further assistance, don’t hesitate to reach out!
Best Regards,
The Lodgify Team
We just completed our onboarding call…
We just completed our onboarding call with Eka and she was super helpful. The lodgify website is pretty simple to navigate and self explanatory. I am happy with how professional our new website looks. I am looking forward to this new adventure with Lodgify!!!
Thank you,
Sweet Willow Farm
28 April 2026
Unprompted review
Reply from Lodgify
Hi Angelina,
Thank you for your wonderful feedback! We’re thrilled to hear that Eka was helpful during your onboarding call and that you find our website easy to navigate. We look forward to supporting you on this exciting journey with Lodgify!
Best Regards,
The Lodgify Team
Elena helped -and helps us- with a…
Elena helped -and helps us- with a professional attitude mixed with a comforting personal touch. We are total digital nono's but knowing she is there to help us gives us what we need to not give up and throw our laptop out of the window! Jac& Jordi
28 April 2026
Unprompted review
Reply from Lodgify
Hi Jordi,
Thank you for your wonderful feedback! We’re delighted to hear that Elena has been so supportive and professional in assisting you. It’s great to know that her help gives you the confidence to navigate the digital world. We're here for you every step of the way!
Best Regards,
The Lodgify Team
Lodgify is a great partner
Lodgify is a great partner. Their team is proactive and thinking ahead with the customer in mind. You can clearly see that their purpose goes beyond just providing a tool, they genuinely want their customers to be successful. That mindset shows in their support, product decisions, and overall experience.
28 April 2026
Unprompted review
Reply from Lodgify
Hi Diego,
Thank you for your kind words! We’re thrilled to hear that you view us as a great partner and appreciate our proactive approach. Our goal is to ensure your success, and it’s wonderful to know that this is reflected in your experience with us.
Best Regards,
The Lodgify Team
looking like fully supported platform
looking like fully supported platform, user friendly for home rentals
29 April 2026
Unprompted review
Reply from Lodgify
Hi Ivan,
Thank you for your positive feedback! We’re glad to hear that you find our platform user-friendly and well-supported for home rentals. If you have any questions or need assistance, feel free to reach out!
Best Regards,
The Lodgify Team
Our onboarding specialist was GREAT
Our onboarding specialist Karen was amazing. She was extremely knowledgeable and helped us with all of our concerns.
28 April 2026
Unprompted review
Reply from Lodgify
Hi Nick and Kristen,
Thank you for your wonderful feedback! We’re so glad to hear that Karen was able to assist you effectively and address all your concerns. If you need any further assistance, our support team is here to help!
Best Regards,
The Lodgify Team
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