While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Recently booked and had a holiday through lodges with hot tubs. Checked after booked to confirm lodge came with holiday but this was not the case when we arrived at the destination. Unable to complain or reach any one to discuss as company doesn't respond to emails.
Advertising holidays that are not available, as soon as you try to book, every time, it says this holiday has just been booked and is no longer available 😡
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Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
