Lodge Brothers (Funerals) Ltd Reviews 

Lodge brothers provided an excellent service at a very sad time for us. They were very professional and attention to detail was great.

Fiona, Sharon and the team were helpful discreet and respectful at this sad time.

Have used Lodge Bros before, in fact, most of my family have been either buried or cremated by them. Always professional and knowledgeable. Extremely caring.

Jackie and the team were absolutely amazing in arranging our Dad's Funeral. They showed such compassion and respect and we cannot thank each and everyone enough. We would have no hesitation in recommending Lodge Brothers to our friends and family. Thank you does not seem enough.

Lodge Brothers work on renovating two family memorials has been of the highest quality. Not only have the masons been exceptional but also the office staff who have responded to my calls with kindness and care.

Arranged my Mum's funeral with the Chobham branch. Fiona was friendly, professional and empathetic, she went out of her way to work with us and plan the best funeral possible for Mum.
On the day Chris and the team were supportive and friendly - just what we needed at an emotional event.
Excellent service all round - Thank you.

Very helpful, attentive, everything went well and done with great dignity.
Thank you

The office at Shepperton staffed by Jackie.
Jackie was professional, caring and able to help with suggestions. It made everything much easier. She is the right person in the right job!!.

Every single person has been kind, respectful, professional. Couldn’t ask for anything more

Thanks to Cyd and all the wonderful team at Lodge and Monks we all as the family of my dear husband Roger were cared for and helped and guided through all the process of his funeral with dignity efficiency and warmth. We would have no doubt in recommending your services in the future , many thanks once again, regards Gill and family

The kindness and care of Jo and Sue, was amazing. Nothing was too much trouble

It is clear to me that my Trust Pilot account has been hacked by your client, Mr Adrian Richard Lindsay (from Romford).
*********Lorraine Amanda Francis of Lorraine Francis Solicitors have absolutely no dignity and respect for my deceased parents, Vincent Lindsay and
Francess Lindsay.
Lorraine Francis has done nothing but to frustrate and delay the probate process as well as send me malicious communications on the 20th July 2026, the Anniversary of my Mother's funeral.**********
The Review which I posted in 2024, and my response to your reply will never be removed by me under any circumstances, so you and your client Mr Adrian Richard Lindsay will need to accept this however distressing and uncomfortable it remains for you and your client to read. Also, you and your client need to understand that any tactics that you and your client use to attempt to embarass or humilate me to withdraw my 2024 review will continue to fail...Sticks and Stones, Lodge Brothers.
You should be aware that legal action is in process against your client.
He is suffering from the guilt which he and his family will be living with, which I have no doubt has left him with deep depression. He will have to seek help to deal with how he continues to feel. Unfortunately for him I doubt that he will ever get over his guilt which will probably remain for him for however long he manages to recover.

It seems that his way of dealing with guilt and depression is to, get a doctor to send me a death message of "very, very Bad News" then attempting to stop me from attending a funeral, harassing me by sending communication to my probate solicitor via Lorraine Francis, his solicitor causing conflict and dispute with my probate solicitor since 22nd April 2026.
His actions since December 2009 are not of my doing. He struggled to support himself.
I note that you have other/recent 1 star reviews from other clients since my review in 2024.
Also, your client's solicitor is continually trying to provoke me, so you could contact Lorraine Francis via Adrian Lindsay so that I won't have to add more to this review. Although I have no doubt that she will be viewing this review.
Lorraine Amanda Francis (Lorraine Francis Solicitors) from Weybridge, Surrey has continued to harass me following the death of my parents,
Mr V. Lindsay, 29th December 2022 and
Mrs F. Lindsay 7th June 2024. Lorraine Francis has also continued to dispute costs and is causing the Administration of my parent's estate to become a painful and drawn out experience for me. I am in the process of having Lorraine Francis removed from being involved in the administration of my parent's estate. I understand that her client, Adrian Richard Lindsay is disgruntled and that I am entitled to our parent's estate but under UK Law as there is no Will in place he cannot with his deluded state of mind do as he wants, and then send me unwanted communication via Lorraine Francis to cause me distress and insult.
There should be no need for me to add anything further to this review. However had you not treated me in the way you did up to the date of 18th July 2024 then the review which I have had to submit could have been avoided by your company.

Always responsive, answered any questions and accommodated in any way possible. Easy to deal with and made the planning and day of the funeral itself stress free.
Expertly handled from start to finish. Highly recommend

I dealt with Lodge Brothers by telephone which might have made making the arrangements difficult but Lodge Brothers made it all very easy. They were sympathetic and helpful and guided me through the whole process.

Absolutely lovely people to deal with, completely understood the situation, as it was a difficult decision what to put on a headstone after 39 years. We were shown compassion, empathy and care. beautiful craftsmanship. im so proud.
Would Absolutely recommend Lodge brothers for Masonry. Spot on. Even sent me a photo when it was done.

From start to finish it was absolutely first class

The staff were absolutely amazing, patient, kind and very efficient.
They made the whole process easy to manage and were extremely helpful. Would definitely recommend them to others.

Helpful and taking all the hassle out of the organisation and very helpful and understanding staff. The stone was erected in April 2026. The funeral was on the 32st March 2025.

Very pleased with the stone and everything you did for me thank you very much. I will recommend you to everybody else need you hopefully it’s not too soon thank you.

Kim and Kerry were both so lovely , understanding and patient . They listened and guided us through all the planning and made a very difficult time easier to bear. Also the men on the day of the funeral were smart ,professional and very respectful. We loved how traditional the whole process was and we're very grateful to all the stall at A V Smiths.