Bought the Souber Tibbe lock picks, clockwise and anti-clockwise. Easy to order, arrived quickly and most importantly- they work. One happy customer
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Review summary
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Very good selection of locks with clear dimensions of the locks enabling an accurate replacement to be selected. Price was very reasonable, delivery was very quick. A very good all round service
Ordered two Ultion thumbturn cylinder locks, to be supplied with the same key. Locks arrived promptly within a few days and were a perfect fit for the doors.
Company replied
Delivery was quick and it was easy to order what I needed. The master key works great as I have two locks of the same series but different numbers. Wasn't sure if they needed separate keys so just ord... See more
Company replied
Company details
Information provided by various external sources
Lockstation is a trading name of Ezlok Limited who are manufacturers and importers of a vast range of locks & hardware products. We are a team full of locksmiths & industry-specific customer service advisers making our customers experience with us less painful and effort-free than our competitors.
Contact info
United Kingdom
- lockstation.co.uk
4.1
Great
535 reviews
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Replied to 91% of negative reviews
Typically replies within 1 month
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Ordered a window Espag locking…
Ordered a window Espag locking mechanism. It had a bit of bubble wrap round it and parcel paper on top of that and then parcel tape wrapped around the ends. It arrived bent. I have managed to straighten it as best I can and hope that it works when I fit it. I won’t be using this company again. This product should have been in a box for protection and also a fragile sticker would be a good idea as well.
24 November 2023
Reply from Lockstation
Dear Stephen Castle,
Thank you for taking your time to write us a review.
We are very sorry to hear this was received bent. Unfortunately I cannot see any emails have been sent to notify us or any phone calls from yourselves, if we are notified we would have been more than happy to arrange a replacement for you.
We have sent these locks in this way for over 10 years and it is extremely rare for them to be damaged in transit, however your comments have been taken on board and passed over to or warehouse manager.
Please do let us know if you have any problems when fitting.
Kind Regards
Bianca
Couldn’t get the part anywhere else
Couldn’t get the part anywhere else. Very helpful and delivery spot on!
24 November 2023
Excellent service
25 October 2023
Very difficult to improve on perfection
25 October 2023
AVOID!!!
Delivery took longer than the service that was promised, Aftersales are rude and not helpful at all!
I would advise to go elsewhere!
20 September 2023
Unprompted review
Exactly what I needed
Exactly what I needed, swift delivery, no complaints, good quality.
25 September 2023
Overnight delivery
25 September 2023
Good communication re item not in…
Good communication re item not in stock. Clear when it was and being shipped
28 August 2023
Good quality. Exactly as ordered
I was really happy with the keys i ordered and i felt like the price was reasonable too.
24 August 2023
Prompt and efficient
28 August 2023
Exactly what I require!!
24 August 2023
Great product at a reasonable price
24 August 2023
Good to find a piece for repairing a…
Good to find a piece for repairing a lock that would otherwise have been thrown away. Easy to order, the piece arrived in good time and as described. Thank you.
24 August 2023
Very prompt service and delivery
24 July 2023
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